Crown Forever Reviews 154

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique and high-quality products, often highlighting the impressive selection of clothing and accessories. Many people also commend the exceptional customer service and the fast, reliable delivery, noting that items arrive quickly and as advertised. The overall ordering process is frequently described as smooth and efficient. However, some customers also noted issues with order fulfillment, such as missing promotional items or incorrect shipments. A few reviewers were dissatisfied with the contents of "mystery bags," finding them unsuitable for the season or containing impractical accessories. There were also occasional mentions of items being unavailable after an order was placed, and some experienced delays in shipping updates or receiving replacement items.

What people talk about most

Product

Customers had positive experiences with product, often praising the unique and high-quality merchandise, with... See more

Customer service

Consumers consistently find customer service to be positive. Many reviewers describe the customer service as... See more

Delivery service

People report positive experiences with delivery service. Many customers frequently praise the fast shipping,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction, frequently... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Based on these reviews

Rated 5 out of 5 stars

This Georgia girl is impressed - and I assure you I am very picky. I can't wait for my next delivery. Sometime supporting local business means you pay higher prices. That is not the case with this fam... See more

Rated 5 out of 5 stars

The quality is surpassed only by their great customer service. The website says this is a family business. I believe it because of their commitment to service. The clothes are so unique! Name brands... See more

Rated 5 out of 5 stars

I found "CrownForever.com" by googling upscale baby clothes and there you were. Your selection of clothing is amazing and your communications were excellent as to when I will receive the package. I wi... See more

Rated 5 out of 5 stars

I recently purchased a beautiful dresses for my granddaughter, and I couldn't be happier with my choices! The quality is exceptional, truly worth every penny. The dress is not only stunning but also i... See more


Company details

  1. #135 of 294 best companies in Clothing Store
  2. #8 of 17 best companies in Children's Clothing Store

Written by the company

Boutique in Los Angeles. We carry 100% Authentic Chrome Hearts and other high quality apparel, jewelry, accessories & gear.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Awful business, buyer beware

I explained in another review and the multiple emails that have gone unanswered. You sent me incorrect items and didn't send items listed as sent (a month after they were ordered), and you haven't responded or acknowledged my messages seeking a resolution for this. Will be filing a chargeback and contacting attorney general soon.

December 15, 2025
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Rated 5 out of 5 stars

Hidden gem

I stumbled upon this website a couple years ago and so happy that I did. I absolutely love small boutiques like this. Good variety great prices, what’s not to like?

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Stunning Dresses!!

I recently purchased a beautiful dresses for my granddaughter, and I couldn't be happier with my choices! The quality is exceptional, truly worth every penny. The dress is not only stunning but also incredibly well-made, making it perfect for any occasion. My granddaughter is going to look absolutely adorable in them! I highly recommend this store to anyone looking for something special. Five stars all the way! 🤩

September 4, 2025
Rated 1 out of 5 stars

Missing Free Item & No Response

I purchased three items under the promotion “buy 3, get 1 free,” but the free item was not included in my shipment. I emailed customer service on August 27 regarding this issue, but my message has been ignored. If the free item is not going to be shipped, then there was no reason for me to buy three items in the first place. Please reply to me immediately.

August 28, 2025
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Reply from Crown Forever

Hi Chizuru, thank you for your feedback. We issued a full refund for the missing promotional item (credited at full price to your card) and sent you an email confirmation. We also noticed you placed a second order with us, which we appreciate. As a small business, we sometimes make mistakes, but we always act in the genuine interest of our customers and would never seek to mislead.

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Rated 4 out of 5 stars

Great selection and discounted prices

Great selection and discounted prices. Wish inventory was correct one item ordered was not available even though the system let me order. Understand since they just went thru a move recently. Love the fact I was able to text to receive information quickly.

July 14, 2025
Rated 5 out of 5 stars

Terrific

Terrific. What you see is what you get

June 9, 2025
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Reply from Crown Forever

Thank you so much! 🌟 We’re thrilled to hear you’re happy with your order — we always aim to deliver exactly what’s shown and more. Can’t wait to have you shop with us again soon! 💖👗🛍️

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Rated 2 out of 5 stars

Mystery Bag do not fit description

Would not recommend the Mystery Bag at all. I ordered a Spring/Summer one and it had a Christmas dress with Santa, sweatpants, long sleeve shirt and leggings. Only 2 items for warm weather. The accessories are nothing you can wear. It was paper, pencils and stickers. I understand the risk of not getting to pick the items you receive and have done mystery bags with other companies, but to not even fit the season is where I take issue. They did let me return the Santa dress, but it was delivered back to them 3 weeks ago and they still have not sent a replacement item. I would not shop with this company again.

May 6, 2025
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Reply from Crown Forever

Hi there Kelsey,

We’re so sorry to hear about your experience and truly appreciate your feedback. Our Mystery Bags are designed to offer incredible value — when you add up everything inside, it’s often worth far more than what you paid. That’s why so many of our customers love them!

That said, we hear you on the seasonal mismatch and delay — and we’re on it. A replacement is on the way, and we’d love a chance to make it right. Please enjoy 15% off your next order with code MYSTERY15 — we hope to surprise you (in a good way!) next time. 💖

Thanks for giving us a try,
Crown Forever Support Team

Rated 5 out of 5 stars

CrownForeverla.com

I found "CrownForever.com" by googling upscale baby clothes and there you were. Your selection of clothing is amazing and your communications were excellent as to when I will receive the package. I will definitely shop at Crown Forever again!

May 22, 2025
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Rated 1 out of 5 stars

Unilateral return notice

They just sent me a notice to return an item I really wanted to buy without any prior notice to me. So when I asked them why, they didn't even respond, which was so absurd.

May 14, 2025
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Reply from Crown Forever

Esther,

We sincerely apologize for the confusion. The nununu backpack item was mistakenly marked unavailable because it was located in our showroom and not our warehouse during our location move and stored elsewhere. During the time of packing your order, we issued a full refund for the item. Once found, we returned it to inventory.

You’re welcome to reorder it now—it’s actually available at a lower price than before, and we’ll include free 2-day shipping to make up for the inconvenience.

Thanks for your understanding, and we hope this helps!

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