Crown Conservatories, Windows and Doors Reviews 276

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and attention to detail, making the entire process smooth and stress-free. The service provided is frequently highlighted as exceptional, with many people appreciating the bespoke approach and efficiency from initial design to final touches. Reviewers are particularly impressed with the high quality of the products, including windows, doors, and garden rooms, noting their excellent appearance and superior craftsmanship. However, some customers mentioned issues with communication, such as a promised report not being sent, and a lack of attentiveness from sales representatives after the initial sale. A few other people also felt that some interactions with staff members were perceived negatively, and there were concerns about the longevity of a locking mechanism and the quality of a product.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, often describing it as brilliant, professional, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of windows and... See more

Product

Users describe positive interactions with the product, consistently praising the high quality of windows,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a 5-star experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service. From Nathan, Ali & Robert to the fitters Jack & Darron who worked clean & tidy. Nathan took time to explain the benefits of different window openings, along with the high... See more

Rated 5 out of 5 stars

I’m absolutely delighted with my garden room! The team went above and beyond throughout the entire process — from the initial design stage to the final touches. A huge personal thank you to Nath... See more

Rated 5 out of 5 stars

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary w... See more

Rated 5 out of 5 stars

Excellent quality patio doors, which have been admired by all our neighbours. The team of two installers did a first-class job. The old doors were removed very carefully and the new ones were fitted... See more


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist

Written by the company

Crown Conservatories, Windows and Doors Ltd is a leading name in the fenestration industry, serving homeowners in Buckinghamshire and Northamptonshire for over 20 years. As one of the UK's most reputable brands, we specialise in providing high-quality windows, doors, and conservatories tailored to our clients' unique preferences. Our team of 25 highly trained professionals is committed to delivering exceptional customer service and quality workmanship. We take pride in our attention to detail and precision installation, ensuring that every project meets our excellent standards. At Crown, we understand that every home is unique. That's why we offer custom solutions for all your window, door, and conservatory needs. From elegant sash windows to full conservatory installations, no job is too big or small for our expert team. With two decades of industry experience, we've built a solid reputation for reliability and professionalism. Our friendly team is always ready to answer your questions, whether over the phone or over a cup of tea in our showroom. Choose Crown as your trusted partner for all your Conservatory, window and door installations, and experience the difference that quality products and superior service can make to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

276 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New front door..

New front door... Excellent quality door, very polite and professional fitter, old door, frame and debris taken away, very pleased, highly recommend, thankyou

May 20, 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. From Nathan, Ali & Robert to the fitters Jack & Darron who worked clean & tidy.
Nathan took time to explain the benefits of different window openings, along with the high quality of their windows & doors.
I would highly reccomend them.

April 13, 2026
Rated 2 out of 5 stars

Poor quality and inadequate after sales service

Salesman and fitter very pleasant and personable. Crown did come out and re seal once. Still have a problem. They sent a "senior engineer" made claims re our roof which an independent technician has shown not to be true. Promised report was not sent. I kept back final payment as was awaiting report. Both " senior engineer" and office staff member were rude and had an aggressive manner. While the price seemed good the doors are poor quality, very flimsy and lock on one already starting to stick after only a few months. Would not recommend this company. Would not use them again.

April 21, 2026
Rated 5 out of 5 stars

Time spent understanding our…

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary windows that look fantastic. We also had several other unique requirements for other windows and these were all met. Quality of all windows very good. Service overall was brilliant. Thank you to the whole team.

April 21, 2026
Rated 5 out of 5 stars

Great experience from Crown from start…

Great experience from Crown from start to finish on our lean too with Guardian roof. Initial meeting we were given the chance to explain what we wanted rather than being pushed into what we didn’t want which some other companies seemed to do. Through each step of the build everyone was extremely helpful and friendly and the whole build went to schedule.

April 10, 2026
Rated 1 out of 5 stars

Door faded within 10 months

Door faded within 10 months, and Crown didn’t fulfil their warranty as we used our own fitter instead of theirs. Understandable if it was a fitting issue, but it is to do with the poor quality of the product. The door only see’s the sun in the evening, not like sun is on it all day. Wouldn’t ever use again!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent experience

We needed a new Back Door installed as a follow up to last years Front Door purchase. As previously, the politeness and attention of the staff at the Office really helped us to select the right style and the installation was carefully carried out with great attention to detail resulting in a quality finished item. Totally pleased all round.

April 2, 2026
Rated 5 out of 5 stars

This company I family run and from the…

This company I family run and from the minute I walked in the door felt welcome and comfortable the staff are so friendly and helpful and not pushy at all. I had a front door done and love it I will be using crown again for sure when my windows need replacing

March 17, 2026

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