Crystal Specialist Finance Reviews 

Sarah Swindell at Crystal Specialist Finance has been absolutely fantastic, she has dealt with most of our commercial transactions and always been so helpful ensuring completion is taken place. I would definitely recommend using them and also a special mention for David Parke for helping with the valuation process.

Karin was fantastic throughout. Her communication was excellent, and she always kept me up to date with what was happening. Despite this being a difficult case, we worked tirelessly together, and Karin never stopped pushing from her side to get it over the line.

Thank you for all your hard work and persistence, Karin. Very much appreciated!

I cannot rate Crystal Finance highly enough. Their staff were very professional, thorough and relatable at the same time. No question was a silly question. Communication was excellent explaining each step of the process, and keeping us informed with regular updates.

I have worked with Kyle on a complex house-sale which included the creation of 2 leaseholds, funded by 2 mortgages from different lenders. He was responsive, attentive, communicative and approachable. It was a pleasure working with you Kyle. Thanks for all your help!

Quick, seamless and they certainly inspire confidence with their knowledge.

First time I have used Crystal and will not be the last! From start to finish, the support has been fantastic. Special thanks to Jenny Ward, who has been fast, efficient a breath of fresh air! Until the net time !

Sean

The specialist was always polite and helpful (both are really important for me). I cannot fault the company or the way they went about explaining the structure of the finance deal they offered and sought to ensure I understood what I was doing!

Amber at Crystal Finance was absolutely fantastic throughout a recent bridging case. She went above and beyond at every stage, taking a common-sense approach and finding practical workarounds to help achieve the best outcome for my clients.

Amber was friendly, approachable and incredibly proactive from start to finish. Her communication and support made the whole process so much easier. I wouldn’t hesitate to recommend her—thank you, Amber!

Alex has done a excellent job in getting this loan over the line.

Crystal Finance representatives Gregg and Gina were exceptionally informative, supportive, and patient throughout my remortgage process. They guided me from start to finish, ensuring I understood each step and ultimately secured the right package for my needs. They were consistently available to answer any questions I had and remained only a phone call away. Both were friendly, approachable, and great customer service.

A client required a bridging loan and Alex Ralph at Crystal has been amazing. The application has been dealt with promptly and professionally and the client has been kept up to date. Great service

It was great to work with Gina

Our finance was anything but straightforward and that meant we ran into a few stumbling blocks along the way, including a bit of a mix up on the completion date at the lender. David worked tirelessly to fix it, often still sending documents and responding to emails late into the night, without him the purchase of the hotel would not have happened.

Alex Ralph was absolutely superb, detailing so clearly what we needed to do and when, phoning on the dot of agreed appointment times. Polite, friendly yet professional, we felt that Alex really cared about us as customers. Follow up calls and emails meant we felt well looked after. Moving home is stressful, but Alex was a calming influence. Give the man a pay rise!

Great experience of a portfolio-backed mortgage via Crystal and specifically Richard Bond.

Rich took the time to understand my situation and needs, made the process nice and simple, and kept me updated throughout. Thanks again, Rich!

Tricky case. Helpful all the way from all involved.
Well done Crystal
Pershore IFA & Broker

Alex Ralph communicated clearly through the case and managed to arrange and complete on the mortgage required in just over 2 weeks. Well impressed!

Alex Ralph is a top Lending Manager at Crystal SF, and it's a pleasure to work with him. He's extremely efficient, highly communicative and pushes cases through to completion.

I've recently dealt with Amber with a Bridging Application in order to complete some home improvements and renovations. Amber has been great all the way with some of the delays we've experienced, not pushing anything along and working at the clients pace.
However, once the clients were ready to proceed, she was very proactive in getting the application to offer and keeping me updated along the way. From initially providing all of the information to offer, it was just over 3 weeks. Thanks again for your help Amber :)

I had a great experience obtaining business finance using Crystal Specialist Finance as a broker. Application process was easy and request for information was manageable. My very helpful point of contact Karin Smith was on hand to help at each stage of the process all the way to completion.