Cup of Tea Reviews 

Myself and my husband visited while on holiday and was served by Marco who was extremely helpful, friendly and knowledgable. We were not rushed and have enjoyed the products we bought. I have just made another order online and will continue to purchase from Cup of Tea. I would highly recommend and this is a lovely place to visit if you are up that way.

Recently purchased a tea-caddy on-line from Cup of Tea as a gift,absolutely loved the delightful caddy goes above and beyond my expectations,just perfect, recipients will be delighted!

The customer service is exceptional;friendly, kind and very informative,nothing is too much trouble if you're needing help or advice?

A remarkable team,would highly recommend Cup of Tea to everyone 😍

The tea is delicious, the teaware is beautiful and the customer service is outstanding. A friendly small business with a thoughtfully selected offering.

Entirely by accident, we stumbled upon this little tea shop, almost hidden beneath the railway station in Betws-y-Coed. Being somewhat 'nerdy' tea drinkers, we couldn't resist going down the steep stairs to see what was there. What we found was a supremely well-stocked shop, offering a full range of teas from different parts of the world. There were black teas, green teas, white teas, flavoured teas, rooibos and herbal teas, thus catering to every taste. In addition, the shop sells most kinds of tea paraphernalia, such as tea pots, infusors, measuring spoons, etcetera.
We also booked a tea tasting session, costing GBP 40. This turned out do be more than just a tasting. The session was packed with knowledge about teas, the history of tea, different types of teas, and much more. All this conveyed with great enthusiasm and an obvious passion for the subject of teas. The session was supposed to be 45 minutes to an hour, but likely due to our inquisitiveness and interest the session lasted considerably longer than that so that all our questions could be answered.
For those for whom tea is more than just a brown liquid produced by dipping a tea bag into hot water, this shop can be highly recommended. When visiting, also consider booking a tasting session as this can widen one's outlook on the world of teas as well as providing interesting facts and knowledge about teas.

I bought some loose leaf green teas and an infuser from Cup of Tea. The infuser has become my go-to, and I was impressed by the quality and range of teas. I will buy from them again.

I ordered 4 fruit teas from cup of tea for my wife for Christmas, she was very pleased with them, but when we examined them more closely we discovered 1 of the packets was out of date. I emailed Cup of Tea to complain and I got a phone call from Tracey who explained why the error had occurred due to a typing error and offered to replace the item. Great service

Sorry for misunderstanding @!! Its My cup of tea language school in Barcelona, Spain! I have no experience with this company! Its a different one. Apoligies!

So far I have had a great experience with Cup of Tea. The teas are always excellent and I also purchased a pot from them which has been great and quite aesthetically pleasing.

Ordered a Japanese Tea Caddy for a Christmas gift and it was damaged during shipping. I emailed Cup of Tea and they immediately sent out a replacement which arrived in time for Christmas and is beautiful. Great service - thank you!