CuriousJr (Powered By PW) Reviews 

14
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Education Center
  2. also in
  3. Career and Education Provider
  4. Educational Institution
  5. Private Tutor

Written by the company

About CuriousJr CuriousJr powered by Physics Wallah (PW), is an online learning platform designed for students from Classes 1 to 10. Our mission is to make learning engaging, interactive, and accessible while helping students build strong academic foundations and lifelong curiosity. We offer live online classes, academic support, practice-based learning, and personalized mentoring across core subjects including Mathematics, Science, English, and Social Studies. Our programs are aligned with CBSE, ICSE, and State Board curricula and are designed to support students at different learning levels. At CuriousJr, we believe children learn best when education is interactive and enjoyable. Through live classes, quizzes, activities, progress tracking, homework support, and parent involvement, we aim to create a learning experience that goes beyond traditional tutoring. As part of the Physics Wallah ecosystem, CuriousJr focuses on helping young learners develop conceptual understanding, confidence, critical thinking, communication skills, and a genuine love for learning. Website: www.curiousjr.com Powered by Physics Wallah (PW)


Contact info

2.5

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(14)

13 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Honestly speaking .

Honestly speaking .. not happy with their mentor and customer support team. Mentors dont give one to one timing as they claim. I took my son’ s admission in in class 3 ICSE but their faculty was not so good do i changed to CBSE. Their IT team is so bad that everytime they remove us from CBSE curriculum in the confusion that we have tsken refund.. There senior lot does not take any interest.. Pathetic.. feel to sorry after my son admission

November 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My brother was being admitted in Grade…

My brother was being admitted in Grade 5 course and he was an mediocre student but after joining PW Curious Jr , his approach towards study changed and he started enjoying each subject and I'm Thankful to the whole PW team 🫶😊Also he is scoring much good now and having a amazing concept clarity too

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service. I have been following up repeatedly regarding my refund, but there has been no proper response or resolution despite multiple requests. Kindly have the concerned team look into this matter and resolve it at the earliest.

September 6, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Thank you for sharing your feedback. We’re sorry to hear about the difficulty you’ve faced while following up regarding your refund. We understand how frustrating it can be when a resolution takes longer than expected.
At CuriousJr, we believe in clear communication and timely support, and we’re disappointed that your experience hasn’t reflected that standard. We’d like to look into your case and understand what caused the delay.

Please share your registered contact details with us. You can contact us on cjr_support@pw.live or call us on 8448828113 so we can locate the account and take this forward. Your feedback is important to us, and we’re committed to learning from such experiences and improving our processes.

Rated 1 out of 5 stars

Sheer harrasment and disregard for hard…

Sheer harrasment and disregard for hard earned money and time of customers/parents.
If I could give a negative rating, I would have done the same. Extremely unresponsive, unskilled, and unsupportive support team they have. Before enrollment, the mentor called us for payment to the extent that we got irritated, and they put my ward into Grade 3, but he is a student of class 7!!After raising the issue umpteen number of times, the mentor told me that she was assigning my kid to a new batch, and the next day I got a call that we had been enrolled for Booster/Demo course , although we paid for the Master course. The support team wasted one week of my ward's time, as he was attending the Class 3 curriculum instead of Class 7. Before enrollment, they called at ungodly hours, and when I tried to raise my concern after their working hours, they simply blurted out that beyond working hours they won't be able to respond to our concerns!! I am going to ask for a refund, but with all this email drama, I am not sure whether I will get my 25000/- back or not. Such unprofessional and disgusting behaviour shown by a well-known institution. It's shocking and unexpected. They must be sued for false claims,promises and harassment!!

P.S- Their Customer support is extremely unprofessional and not at all helpful..God knows from where this institution is hiring such unprofessional and untrained people..

September 12, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

We’re truly sorry to hear about the experience you and your ward had. The issues you’ve highlighted are certainly not the experience we want any parent or student to have.

At CuriousJr, we believe in putting the learner first, with our core principles centred around personalised learning, the right learning path for every child, and responsive support for parents and students.

We understand that your child’s time and your hard-earned money are valuable. We’d like to review the enrollment and support history carefully and ensure that the concerns, including the refund request, are addressed through the appropriate team.
Please share your registered contact details with us. You can contact us on cjr_support@pw.live or call us on 8448828113 so we can locate the account and take this forward. Your feedback is important to us, and we’re committed to learning from such experiences and improving our processes.

Advertisement
Rated 1 out of 5 stars

All my complaints regarding this app.

Homework is not uploaded timely. Shows that it is uploaded at this date but actually uploads months later.
My child was doing great in her tests and homework but still she was put in different batch where students are weak in Math and Science as my child wasn't weak. They say that they bring curiosity in child it there is curiosity in child. Mentors use to reply late like a day after. When I tell my child's mentor that she will be absent for this reason still they use to call me after that she was absent? I have to always them that I told you that she will be absent for this reason. They keep Demo class interesting so we can enroll but when I enrolled in it, it is becoming boring and I don't think my child is now interested in these classes. It is a scam...

July 30, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Thank you for sharing your detailed feedback. We’re genuinely sorry that your experience has not matched the learning experience we aim to provide.

We understand your concerns and we can understand why they would be frustrating as a parent.

At CuriousJr, our principles are built around curiosity, conceptual learning, personalised learning, and putting the child’s learning needs first. If your child was progressing well, the batch decision and subsequent learning experience should have been communicated and handled much better.

We’d like to look into your child’s specific case rather than dismissing your concerns.
Please share your registered contact details with us. You can contact us on cjr_support@pw.live or call us on 8448828113 so we can locate the account and take this forward. Your feedback is important to us, and we’re committed to learning from such experiences and improving our processes.

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Parents, beware! Shame on PW-CW PEOPLE. Who make fools of poor and middle class parents on the name of better education and services.
They asked us to pay ₹4,999, assuring us that if we didn’t like the course, the amount would be refunded within 15 days.
However, on the very same day, they pressured us to watch videos and complete an AutoPay setup online. When I refused to give AutoPay access, they bluntly said, “Do whatever you can. We haven’t even issued you an invoice.”
And threatening us.
They took ₹4,999 in the name of registration and then refused to cooperate. This feels like a misleading practice that targets middle-class parents looking for quality online education.

My experience has been extremely disappointing. I would advise parents to be very careful, read all the terms and conditions thoroughly WHICH THEY DONT SHARE BUT PLZ PLZ ASK THEM TO SHARE BEFORE DOING ANY PAYMENT , and avoid making payments without proper documentation and a valid invoice.
Now when we asked for refund they are threatening us.

July 27, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Thank you for sharing your experience. We’re sorry to hear about the concerns you faced and we understand clarity around payments and terms is especially important for parents.

At CuriousJr, we believe in transparent communication, child-first learning, and building trust with parents. Parents should have clear information about the course, payment terms, applicable refund policies, and any payment setup before making an informed decision.

We take the concerns you’ve raised seriously, particularly the experience you’ve described around the refund request and communication. We’d like to review the specific interaction and account details rather than make assumptions.

Please share your registered contact details with us. You can contact us on cjr_support@pw.live or call us on 8448828113 so we can locate the account and take this forward. Your feedback is important to us, and we’re committed to learning from such experiences and improving our processes.

Rated 1 out of 5 stars

Got my 10yr old enrolled to PW CJR…

Got my 10yr old enrolled to PW CJR class 5 .They took 28000/- for the course and assured me about all my concerns related to my child.But my child stopped paying attention after a few classes and i raised this with their mentors many a times.They assured me that they will look after that but nothing was done regarding my concern.when I asked for refund as they were not able to provide me with a solution,they simply asked me to go to hell!! Even Byju's was better than them.

July 22, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Thank you for sharing your experience. We’re genuinely sorry to hear that your child’s engagement with the classes declined and that your concerns were not addressed to your satisfaction.

At CuriousJr, we believe in curiosity-led, personalised learning and putting the child’s needs at the centre of the learning journey. If repeated concerns about your child’s attention were raised, they deserved timely and meaningful follow-up from our team.

We’re also concerned by the communication you’ve described regarding your refund request, as that is not the standard of respectful support we expect.

We’d like to investigate this specific case, including the mentor interactions and refund request

Please share your registered contact details with us. You can contact us on cjr_support@pw.live or call us on 8448828113 so we can locate the account and take this forward. Your feedback is important to us, and we’re committed to learning from such experiences and improving our processes.

Rated 5 out of 5 stars

The platform is so useful for my…

The platform is so useful for my siblings. They have become pro in every subject. Teaching methods are also creative. Must recommended!

June 30, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Thank you for your wonderful feedback! We’re delighted to hear your siblings are enjoying the learning experience and growing in every subject. Your support means a lot to us! 💛

Advertisement
Rated 1 out of 5 stars

Poor customer support

I enrolled my daughter in the CuriousJR Grade 8 program expecting a structured academic course that would closely follow her school syllabus.

Unfortunately, our experience was quite different. While the teachers and mentors were polite and genuinely tried to help, the program itself did not meet our expectations.

Some of the issues we faced:

- No visibility into the annual academic roadmap. Even after multiple discussions, only a monthly planner could be shared, with no clarity on topic sequencing or when the syllabus would be completed.
- A significant portion of the schedule consisted of summer camp, enrichment, Olympiad, and other activities that were not relevant to my daughter's immediate academic needs.
- Since my daughter could only attend the 8:15 PM slot, subjects like English were effectively inaccessible, reducing the practical value of the program for us.
- The program did not provide the level of predictability and syllabus tracking we were looking for as parents.

After several discussions with the mentor and support team, I decided that the program was simply not the right fit for my daughter's requirements and requested cancellation and a refund as a goodwill exception. Although my request is still under review, I was surprised to receive a payment collection attempt during this period. Fortunately, I had already cancelled the ECS/NACH mandate through my bank, so the debit did not go through.

I appreciate the professionalism of the mentor and support staff, and I do not question their intent to help. However, I would strongly advise parents to thoroughly understand the course structure, class timings, syllabus coverage, refund policy, and payment terms before enrolling, especially if your child has limited availability or you are looking for a strictly syllabus-driven program.

UPDATE as on 16 July - The refund process is still being reviewed. No response so far ..I will keep you updated on the refund process

Update as on 30 July - I requested cancellation and a refund in June, but the course is still not cancelled and the refund remains pending. The program also lacked the structured, syllabus-focused roadmap we expected. Despite requesting cancellation, a payment collection attempt was made. Very disappointing experience and poor resolution. Parents should review the course and refund terms carefully before enrolling.

June 29, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Dear Ratul,

Thank you for taking the time to share your detailed feedback.

We’re sorry to hear that the program did not align with your expectations. CuriousJr is designed to go beyond textbook learning by combining curriculum support with enrichment activities, critical thinking, and skill-building. However, we understand that every family has different learning goals and scheduling requirements, and in your case, the structure may not have been the right fit.

We also understand your concerns regarding syllabus planning, class timings, and visibility into the learning roadmap. Feedback like yours is valuable and helps us continuously improve the experience we provide to students and parents.

Regarding your cancellation and refund request, we can confirm that it is being reviewed by the concerned team in accordance with our policies. We sincerely apologize for any inconvenience caused by the payment collection attempt while your request was under review, and we appreciate your patience as we work toward a resolution.

We remain committed to supporting every parent with transparency and are always available to clarify our program structure, schedules, and policies before enrollment.

Thank you once again for your feedback, and we hope to resolve this matter satisfactorily.

Team CuriousJr

Rated 1 out of 5 stars

Enrolled my daughter in Physics Wallah…

Enrolled my daughter in Physics Wallah Curious Junior after being convinced by their promises and emotional branding.

The coordinator teacher, Ms. Harmanpreet, clearly assured us that if the program did not work out for my child, she would personally help with the refund process.

The program was not suitable for my daughter, and since then:• Multiple emails sent• Multiple follow-ups done• Complete silence from the team

What is disappointing is not just the money — it is the way parents are emotionally convinced to trust these programs, only to be ignored once payment is made.

Families work hard for their money. You cannot build trust through inspirational marketing and then disappear when genuine concerns are raised.

Still waiting for a response and a fair resolution from Physics Wallah Curious Junior.

May 20, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Dear Kiran,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations. At CuriousJr, we take concerns related to student experience, parent communication, and refund-related queries very seriously.

We would like to investigate this matter thoroughly, including the concerns you’ve raised regarding communication and follow-ups. However, we are currently unable to identify your enrollment details based on the information provided in the review.

Please reach out to us at cjr_support@pw.live
with your registered contact details, student name, and any relevant reference information so that our team can review the case and work towards an appropriate resolution.

We value the trust parents place in us and are committed to addressing genuine concerns fairly and transparently.

Regards,

Team CuriousJr

Rated 1 out of 5 stars

Unproffessioanl team

We have enroll our kid but it has been more than a month. they have failed to start the class. everytime they are giving new reason... Mr Aman was cordinater for us but he fail to allocate the class for us.

April 6, 2026
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Dear Sumit,

Thank you for bringing this to our attention.

We sincerely apologize for the frustration caused by the delay in starting your child’s classes. We understand how disappointing it can be when expectations are not met, especially when it concerns a student’s learning journey.

The experience you have described does not reflect the standard of service we strive to provide. We would like to review your case, including the concerns regarding class allocation and communication.

Please reach out to us at cjr_support@pw.live
with your registered mobile number and student details so that our team can investigate the matter and work towards a resolution as quickly as possible.

Your feedback is valuable and helps us improve our processes and parent experience.

Regards,

Team CuriousJr

Rated 1 out of 5 stars

If I had to give them a rating in minus…

If I had to give them a rating in minus then I would have definitely done that. Before enrollment of my kid they did continue to call to please enroll with us and if you don't like it we will give you a full refund. but i must tell you it's all fraud. The demo teacher is different from the class teacher that my kid doesn't want to take classes also, there's no revision, they just teach each day new and won't ask them again. after taking few demo classes, i asked for a refund but it's been a more than month we haven't got any refund yet. it's a scam. They are just adding days ,no proper response and its truly "NAM BADE AND DARSHAN CHHOTE"
Please save your hard earned money, don't invest on them. They just do false promises and gives false hopes.
Be careful of this fraud

December 10, 2025
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Dear Sonal,

Thank you for sharing your feedback.

We are sorry to hear that your experience with CuriousJr did not meet your expectations. We understand how frustrating it can be when there are concerns regarding classes, teaching experience, and refund-related requests.

At CuriousJr, we take parent feedback seriously and are committed to addressing genuine concerns fairly and transparently. We would like the opportunity to review your case in detail, including the concerns you’ve raised regarding class experience and the status of your refund request.

As we are unable to identify your enrollment details from this review alone, we request that you contact us at cjr_support@pw.live
with your registered mobile number, student name, and any relevant communication details so that our team can investigate the matter and assist you appropriately.

We value the trust parents place in us and remain committed to improving the learning experience for every student and family.

Regards,

Team CuriousJr

Advertisement
Rated 1 out of 5 stars

it's very bad experience.

it's very bad experience.

November 23, 2025
Unprompted review
CuriousJr (Powered By PW) logo

Reply from CuriousJr (Powered By PW)

Dear Ashish,

Thank you for sharing your feedback.

We’re sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to understand what went wrong and see how we can address your concerns.

Please contact us at cjr_support@pw.live
with your registered details and a brief description of your experience so that our team can investigate and assist you further.

Your feedback is important to us and helps us improve our services.

Regards,

Team CuriousJr

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look