Curverk Reviews 

Reply from Curverk

May 11, 2026

We are sorry to hear that you feel disappointed.

However, we would like to clarify several important facts regarding this order.

After you reported issues with the chair, we asked multiple times for detailed photos and information so we could verify the situation and provide a proper solution. Unfortunately, we did not receive sufficient follow-up cooperation from you, nor was the product returned to us for inspection.

Instead, a chargeback was filed directly through American Express. The case was then reviewed by the payment institution based on the evidence submitted by both parties.

As a business, we respect and comply with the final decision made by the bank and payment processor.

It is also important to note that the chair was never returned, and the product remains in your possession.

We always stand behind our products and are willing to resolve legitimate issues through normal communication and warranty support procedures. However, public accusations that do not reflect the full context of the case may mislead other customers.

Thank you for your understanding.

Reply from Curverk

May 11, 2026

Hello,
We completely understand your concern regarding the small gap between the cushion and the wooden shell.
This is actually a normal characteristic of the Eames Lounge Chair structure, including original Herman Miller and Vitra versions. The chair is designed using a floating cushion and insert-fit mounting system rather than a permanently bonded structure. Because of this construction method, a visible gap between the cushion and the wood shell is expected and allows the cushion to flex naturally with use.
The chair is built with curved plywood shells, natural leather, molded foam, and a floating mounting structure, all of which are intended to preserve the original mid-century design and seating feel.
In fact, many discussions from original Eames chair owners on Reddit and enthusiast forums mention the same characteristic, even on authentic $6,000+ Herman Miller chairs:

https://www.reddit.com/r/eames/comments/17eupqk/new_eames_chair_is_this_normal/
Some lower-cost replica chairs use Velcro fastening systems to press the cushions tightly against the wooden shell, which can eliminate the visible gap entirely. However, this is generally considered a simplified, lower-cost construction method and differs from the original Eames floating cushion design philosophy.
Based on the photos provided, your chair appears normal, and the leather and foam will naturally settle over time with regular use.
Best regards,
Kai

Reply from Curverk

Jan 8, 2025

Hello, our products can be returned if you are not satisfied, but we have never declined any return requests. As long as the customer is dissatisfied, they can return the product. Regarding the price, there are Eames chairs priced at $150 on Temu. We set our prices based on the quality of our products. We’re sorry that our product did not meet your expectations.
Best，
K.yang