Very quick delivery. Hassle free, good communication. Product as described. Happy to recommend. (BE WARNED....LOL they are however like glitter, I'm still finding random white balls attached to equall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order for made to measure blocks and delivered quickly and easily with no hassle. Its not as cheap as I thought it would be - but I guess I never needed made to measure polystyrene before! H... See more
Company replied
I initially made contact through the online ask a question, got a reply back in a very short space of time, offering to send samples of the 2 different types of polystyrene I was asking about. These... See more
Company replied
Excellent service, can't fault them! Ordering was easy, items arrived quickly and safely, requested paperwork which was sent shortly after. Items are really good quality and great value. Made a not... See more
Company replied
Company details
- Packaging Store
- also in
- Packaging Company
- Packaging Supply Store
- Polythene and Plastic Sheeting Supplier
Written by the company
If you're looking to buy inexpensive, protective packaging materials online, direct from the manufacturer, you've come to the right place. Custompac are a leading UK based manufacturer of innovative, protective packaging solutions using versatile and lightweight expanded polystyrene and high performance foams. Expanded polystyrene (EPS) products are cost effective, safe to use and environmentally friendly, they do not contain any CFCs or HCFCs and all of our EPS products can be recycled.
Contact info
27 Methley Road, WF10 1PA, Castleford, United Kingdom
- 01977 519339
- sales@custompac.co.uk
- www.custompac.co.uk
4.9
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order. Very quick turnaround and prompt delivery.
Good quality product
November 4, 2026
Advertisement
Great fast delivery
March 2, 2026
Highly recommend this company
Highly recommend this company, never any issues with our orders and delivery is always quick.
September 28, 2026
Advertisement
Website was easy to navigate and any…
Website was easy to navigate and any questions I had were quickly answered. Delivery was prompt and arrived within minutes of eta. Pleasure to order from.
September 2, 2026
3rd order so far
3rd order so far! The boxes are good and the order process is smooth, delivery is fast, price is reasonable, all around great experience.
July 29, 2026
Great website easy to get cost
Great website easy to get cost. Great service on the phone with information and great price, cheapest I could find. Very quick delivery and followed delivery instructions well. Cant fault them and will use again.
June 24, 2026
Very helpful and the fastest delivery…
Very helpful and the fastest delivery yet.
The only let down was DPD Local who failed to deliver the parcel and stated they "missed" me.
However, this is not a reflection on Cusompac.
May 29, 2026
Advertisement
Outstanding service
The website is easy to use, prices are very competitive, and the customised cardboard sheets are cut perfectly to my exact requirements. Orders are always well packaged and protected.
The customer support team is friendly, helpful, and efficient. Personal collection is made easy, with orders brought out promptly and placed into my car. The staff could not be more pleasant.
Excellent service every time. Highly recommended.
May 29, 2026
Good communication and reliable service
April 1, 2026
Quick service
February 27, 2026
Advertisement
Badly damaged
We sent 2 boxes and 1 arrived damaged.
The end of the box had become detached and compromised the quality of our fresh meat.
Our customer were really disappointed to receive it and we were gutted as this was a representation of our animals.
February 23, 2026
Very efficient service with swift…
Very efficient service with swift turnaround.
Customer service polite and prompt.
Have been using this company for many years and would highly recommend.
February 3, 2026
Very efficient service and a great…
Very efficient service and a great price for collection.
January 29, 2026
Ordered some polystyrene mug mailers…
Ordered some polystyrene mug mailers and was very impressed with the product. Great price and a fast delivery too.
January 28, 2026
Advertisement
Bought some beanbag filling
Bought some beanbag filling. Excellent service, really helpful and would definitely reccomend.
October 1, 2025
Unprompted review
Reply from Custompac Limited
Thank you for the review Jeanne, we're glad you're happy with our products and service!
Reply from Custompac Limited
Thank you for the review Victoria, we're glad you're happy with our service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.