CVP.com Reviews 

7,960
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 677 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and highly competitive prices available across their wide selection of useful products. People also appreciate the quick responses and expert helpful advice consistently provided by the team when making online purchases. Some reviewers were not happy with unexpected delivery delays and missing parcels. Consumers mentioned experiencing frustrating problems when packages failed to arrive securely or when tracking procedures broke down entirely. A few individuals also described difficulties regarding product availability mismatches or receiving faulty items that required extra effort to resolve.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the ultra-fast shipping and... See more

Product

Consumers find product to be positive, regularly highlighting great condition, affordable prices, and fast... See more

Service

Clients share positive opinions on service, highlighting fast, friendly, and reliable support alongside great... See more

Price

People report positive experiences with price, consistently praising the affordable and competitive rates.... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying my video equipment from CVP for years and they ALWAYS have the fastest delivery service and they are always fast in their replies whenever i have questions. I just recently bought a... See more

Rated 5 out of 5 stars

I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... See more

Rated 5 out of 5 stars

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more

Rated 5 out of 5 stars

Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more



Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

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Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,960)

686 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unproffesional company all around

Product description not matching photos and functionality. Very bad Return Process. Price way to high for product they sending "by mistake different one". I would probably just keep product but is about £20 cheaper anywhere else.

August 18, 2026
Unprompted review
CVP.com logo

Reply from CVP.com

Dear Patryk,

Many thanks for taking the time to leave us a service review.
We’re sorry to hear about your experience.

We haven’t yet received the item back, so we’ve not been able to assess the product and confirm the reported discrepancy. Our Returns team will be contacting you today to arrange collection of the item, so you won’t need to cover the return postage yourself.

Once the item has been received and assessed, we’ll be able to resolve the issue appropriately.

Thanks again, we appreciate your business and feedback.

Kind regards,
Melissa

Rated 1 out of 5 stars
CVP.com logo

Reply from CVP.com

Dear Adam,

Many thanks for taking the time to leave us a service review. We’re sorry to hear that you haven’t received your headphones.

We’ve checked the DPD tracking, which shows the parcel as delivered on 11th August at 17:01. We’ve since contacted you to confirm whether you recognise the delivery location shown in the tracking information. If not, we’re happy to raise an investigation with DPD to establish exactly where the parcel was delivered.

We hope we can get this resolved for you as quickly as possible.
Thanks again, we appreciate your business and feedback.

Kind regards,
Melissa

Rated 5 out of 5 stars

Price spot on

Price spot on. Excellent value for this large cleaning cloth for my husband and I glasses. Fantastic delivery very quick and with a company you can trust.
If we need anything else this is the first company we will look. THANKYOU!!!!

August 12, 2026
Rated 5 out of 5 stars

Great personal service

CVP has been a great partner in acquiring a lot of gear for my video production company. I was hesitant at first, due to some of the stock being in UK, but delivery is super fast and they liaise with customs in your behalf.
I would wholeheartedly recommend CVP to everyone.

August 12, 2026

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