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Cartridge World Cyprus Reviews 

1,694
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the exceptionally fast and reliable delivery service, with numerous packages arriving safely right by the very next morning. Consumers frequently describe the local staff as extremely helpful, polite, and exceptionally knowledgeable when assisting everyday people with various product choices. However, some people mentioned experiencing minor technical difficulties when trying to conveniently place online orders through the website or checking their previous purchases history. Some reviewers also noted occasional hardware compatibility issues where certain older printer models did not properly recognize the new replacement ink cartridges.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt shipping... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive fast, are very well packed,... See more

Service

Consumers find service to be exceptionally positive and consistent over the years. Reviewers frequently... See more

Order

Customers had positive experiences with order processes, noting that items are easy to place and delivered... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service... See more

Company replied

Rated 5 out of 5 stars

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more

Company replied

Rated 5 out of 5 stars

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more

Company replied

Rated 5 out of 5 stars

All good here now. I was kind of upset with closure of the store in Paralimni some time ago, but now the online ordering and delivery are flawless, which compensates for the absence of closest to me... See more

Company replied


Company details

  1. Office Supplies Store
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Pen Store
  5. Printer and Scanner Store
  6. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,694)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very reliable and great products

Very fast delivery in town. Great products.
We have been using them for over 10 years. Always reliable!!

July 31, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for taking the time to share this! Hearing that you’ve trusted us for over 10 years means the absolute world to our team. We’re thrilled that you continue to enjoy our products and fast local delivery.

Thank you for your incredible loyalty—we look forward to serving you for many more years to come!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

fast

fast, very well packed,

July 28, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the fantastic feedback!
We're thrilled to hear your order arrived quickly and securely packed.

We'd love to welcome you back anytime!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Same day pickup

I placed my order online and it was ready to be picked up the same day in Paphos.
Walter gave me a few more helpful tips to take with me.

Excellent service!

July 29, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thanks for the great feedback!

We're thrilled Walter provided excellent same-day service.

Enjoy your purchase!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Thank Lefkios for your service!

August 5, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the review!
We’re thrilled Lefkios provided great service and will gladly pass your kind words along to him.

We appreciate your support!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

We have been collaborating with…

We have been collaborating with Cartridge World for the past few months, and we have been extremely satisfied with their excellent service. Orders are handled efficiently and delivered promptly. In particular, our account manager, Maria Eftychiou, is highly professional, responsive, and always willing to assist with any issues or requests.

August 5, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the fantastic review! We’re thrilled to hear that you're enjoying our prompt service and efficient order handling.

We’ll be sure to pass your kind words along to Maria Eftychiou —she’ll be delighted to know her support has made such a positive impact.

Thank you for your continued trust.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thanks for the feedback! Delivering excellent service on schedule is always our goal.
We appreciate your support!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Always great service and always…

Always great service and always informed when my items have been dispatched

July 26, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the 5-star review!

We’re thrilled to hear that you enjoy our service and that our dispatch updates keep you well-informed. Knowing your order is on its way brings peace of mind, so we always try to keep you updated.

Thank you again for choosing us!

Best regards,
Cartridge World Cyprus

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you so much for the review!
We’re thrilled to hear that your order arrived quickly and that the checkout process was smooth. We truly appreciate your support!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Great service

Great service, as always, from Moira and the team in Limassol. Highly recommended.

July 20, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your review and recommendation! We are delighted to know that Moira and our Limassol team continue to provide you with great service.
We appreciate your continued trust in us!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Excellent Customer Support

I wanted to clarify some details before I made my online order. Customer support (Andri) was very helpful and professional.

The order was delivered to my nearest 'Box Now' collection point, which is very convenient.

The items were exactly as stated on the website, 100% satisfaction.

July 22, 2026
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Reply from Cartridge World Cyprus

Thank you so much for your lovely review!
We’re thrilled that Andri was able to help you out before you ordered and that collecting from Box Now was so easy. Hearing that you’re 100% satisfied with everything really made our day. Enjoy your purchase!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

pleasant experience

The order was easy to place
The variety that was available was plentiful
The order was processed quickly and as a result I received my order very quickly
Thank you for the good service

July 22, 2026
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Reply from Cartridge World Cyprus

Thank you for the wonderful review!
We’re thrilled to hear that you enjoyed our selection and had such a seamless experience—from placing your order to receiving it so quickly. Providing great variety and fast, reliable service is always our top priority.

We truly appreciate your support!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Professional with Great customers…

Professional with Great customers service..5star rating

July 17, 2026
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Reply from Cartridge World Cyprus

Thank you for the 5-star rating. We are pleased to hear that you had a positive experience with our customer service team.
Delivering professional, high-quality service to our clients is our highest priority, and we appreciate your support.

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Excellent service and responsiveness

Excellent service and responsiveness. Ms. Andri Theodorou has been very helpful and attentive throughout the whole process.

July 22, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the wonderful feedback!
We’re delighted that Andri took such great care of you. We truly appreciate your trust in us and are always here if you need anything else.

Kind Regards,
Cartridge World Cyprus

Rated 3 out of 5 stars

The product was as advertised,but delivery was very slow

The product was as advertised,but delivery service was disapointing part. I had to follow up on my order, and still received after 6 days post posting an order despite 1-3 days advertised.

July 14, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your review, and we're very sorry for the delay in delivery.
Because of the specific item ordered, our Larnaca team did reach out to inform you of the extra time needed, but we completely understand how frustrating it is when an order takes longer than the standard 1–3 days.
Thank you again for your feedback and your patience—we truly appreciate your understanding!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Fast delivery

Fast delivery

July 7, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for taking the time to share your feedback. Providing efficient delivery is a priority for us, and we are glad to know we met your expectations.

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

It was an absolute pleasure to buy…

It was an absolute pleasure to buy cartridges from this place. Great thanks to Lefkios for being extremely helpful and polite

July 20, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the fantastic review!
It was truly our pleasure assisting you.
Lefkios was thrilled to hear your kind shoutout— he sends his warmest regards!
Let us know whenever you need anything else for your printer, and we’ll be happy to help.

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Top tier service

Good stuff, affordable prices for beginners, the service and calling centre was simply perfect

July 4, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the awesome review!
We’re so glad you enjoyed our service, prices, and had a perfect experience with our call center team. Thanks for choosing us, and we're always here whenever you need us!

Kind Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

bought 2 cartridges at 10.30am

bought 2 cartridges at 10.30am, fitted them and they wouldn't work. Phoned shop and he said to bring cartridges and printer which I did so. There at 12.30pm it was the colour cartridge causing the trouble, I think his name was Walter, he changead at all was well. He was very helpful.

July 13, 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the review. We apologize for the initial issue with the color cartridge, but we are glad Walter could quickly resolve it and get your printer working. We appreciate your feedback and will be sure to let Walter know he was a great help!

Kind Regards,
Cartridge World Cyprus

Rated 4 out of 5 stars

Package not delivered correctly…

I ordered a fiber optic cable and it arrived fast. My only problem is that i paid for shipping to come home but it was sent to a locker box instead. There were 3 options ACS, BoxNow and delivery to your residence. The one to be delivered home was more expensive than the rest. Mone the less that was the only issue. Im giving it a 3 star because not only the delivery method was different i wasnt even informed about it. If i ware to be informed i would be more understanding.

Lefkios the store manager called me and explained the situation i give it one more start for the effort and apology.

June 22, 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your feedback, and we are truly sorry for this mix-up.
While we're glad your order arrived quickly, you paid for home delivery, and sending it to a locker without informing you was a mistake on our part. This certainly wasn't intentional, and we sincerely apologize for the inconvenience.
Our Store Manager, Lefkios, will be contacting you directly to make this right. Thank you for your patience while we fix this for you!

Kind Regards,
Cartridge World Cyprus

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