Excellent follow-up by 'phone. Necessary because it was more difficult online to select the right toners. I searched by printer model and ended up ordering the wrong ones. This was sorted out on the t... See more
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Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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I am a client for several years now and they have provided me with a constant professional, remarkable service. Staf is knowledgeable and goes the extra mile to help and provide a full answer, like wh... See more
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They have really excellent service and know their business very well. They have a rich choice of cartridges for various models. I purchased the wrong set of cartridges and that was my mistake. They re... See more
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Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
Nikolaou I. Nikolaidi Avenue 49, 8010, Paphos, Paphos, Cyprus
- 26 822 370
3.9
Great
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent follow-up by 'phone
Excellent follow-up by 'phone. Necessary because it was more difficult online to select the right toners. I searched by printer model and ended up ordering the wrong ones. This was sorted out on the telephone conversation - so full marks there.
June 22, 2026
Reply from Cartridge World Cyprus - Pafos
Thank you for the 5-star review! Finding the right toner online can definitely be tricky, so we are incredibly glad our team could step in and get everything sorted out for you over the phone.
Please feel free to give us a call whenever you need to reorder—we're always happy to help you find the perfect match. Thanks again for choosing us!
Kind Regards,
Cartridge Wolrd Cyprus
Reply from Cartridge World Cyprus - Pafos
Thank you so much for the great review!
We’re thrilled to hear you had a positive experience with us. We look forward to serving you again soon!
Kind Regards,
Cartridge World Cyprus
Reply from Cartridge World Cyprus - Pafos
Thank you for the great review! We're glad we could get your order to you quickly.
Best Regards,
Cartridge World Cyprus
Reply from Cartridge World Cyprus - Pafos
We're delighted to hear this! Providing a seamless experience with proactive communication and rapid shipping is exactly what we aim for. Thank you for choosing us and for the amazing recommendation!
Best Regards,
Cartridge World Cyprus
Kuby
You said, I should delite the protection of HP printer in order to permit your cartridge H305BXXL. The answer from HP was, you can not anymore delite the prodtection for the original cartridge. That is the reason why I want my money back. Wrang information.
May 7, 2026
Unprompted review
Reply from Cartridge World Cyprus - Pafos
Dear Clemens,
We are truly sorry to hear that your printer has rejected the HP 305 cartridge. As you’ve experienced, recent HP firmware updates are designed to block non-original cartridges, which is why we proactively provide instructions on how to disable them.
We completely understand the frustration you may be facing, especially as recent printer updates often make it increasingly difficult for users to disable these settings.
We stand behind the quality of our products, and your purchase is fully protected by our warranty. To ensure this is resolved to your satisfaction, our Store Manager in Paphos intended to call you to provide a direct solution; however, we tried calling but the number on file appears to be disconnected.
Please reach out to us at hp@cwcyprus.com with your updated phone details so we can arrange a solution for you immediately.
We value your feedback and are committed to making this right.
Best regards,
Cartridge World Cyprus
Great communication
Great communication, very quick delivery, easy to find what I needed
April 28, 2026
Reply from Cartridge World Cyprus - Pafos
Thank you so much for the kind words!
We’re thrilled to hear that you found exactly what you were looking for and that our team kept you well-informed. Getting your order to you quickly is always our top priority.
Enjoy your purchase!
STILL NOT RECEIVED
April 3, 2026
Reply from Cartridge World Cyprus - Pafos
Dear Mr. Hemming,
We’re very sorry that your order did not arrive within the 3 working days stated on our website. We completely understand how frustrating this must be, and we sincerely apologize for the inconvenience caused.
We take all customer feedback very seriously, and after investigating your case, it’s clear that our courier partner, ACS, did not meet the level of service we expect. This is not reflective of the standard we aim to provide to our customers.
We have already contacted ACS, and they have assured us that your delivery will arrive today. We are also addressing this issue directly with them to ensure improvements are made and that this does not happen again.
If there is anything further we can do to restore your confidence in us, please don’t hesitate to let us know. We truly value your feedback and your continued support.
My order was not supplied
My order was not supplied. I was not told until several days after that you had no stock. They were urgent and I have now asked for a refund of my money.
March 24, 2026
Reply from Cartridge World Cyprus - Pafos
Hi Paul,
Thank you for being a long-standing customer with us.
I’m truly sorry we let you down this time.
Our manager, Lefkios, reached out to better understand your experience, and it's clear that falling short on stock for your order was the primary issue. Please accept our apologies for the frustration this caused.
We always strive for total customer satisfaction, which is why we provided a complimentary ink cartridge as a small gesture of our commitment to you. We value your loyalty and hope we can continue to serve you and regain your confidence in the future.
Amazing shop
Amazing shop, the staff was extremely friendly and educated on every daft question I had, I personally buy ink cartridges, but my brother buys 3d printing equipment from this shop, and he has always been happy with the quality of the products.
February 19, 2026
Unprompted review
Reply from Cartridge World Cyprus - Pafos
Thank you Chris for your great review much appreciated! '' no such thing as a daft question'' right!
Best Regards
Duncan Glover - Managing Director
Greeted immediately by Duncan
Greeted immediately by Duncan.
He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived.
Cartridge World Paphos make value added service the standard. Nothing like the big shops with poor service.
February 16, 2026
Unprompted review
Reply from Cartridge World Cyprus - Pafos
Thanks for your great review Damen, look forward to welcoming you back - but given the page value in those ink bottles it could be a while!! Cheers
Duncan Glover - Managing Director
Professional
Great service, telephone contact about minor changes to my order, delivery as soon as package ready. Well done CW
August 25, 2025
Reply from Cartridge World Cyprus - Pafos
Dear Bryan,
Thank you for your kind feedback.
We are pleased to hear that you were satisfied with our service and delivery process. Our goal is always to keep our customers informed and to ensure every order is handled as smoothly as possible. We sincerely appreciate your support and look forward to assisting you again in the future.
Best Regards,
Michaella Protopapa - Marketing Specialist
Good service delivered free to ACS box…
Good service delivered free to ACS box near me
February 7, 2025
Reply from Cartridge World Cyprus - Pafos
Dear Michael,
Thank you so much for your kind review! We truly appreciate your support.
Best regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus - Pafos
Hi David Cochrane,
Many thanks for your kind review.
Great to hear you were happy with your shopping experience with us!
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus - Pafos
Hi there!
Thanks for taking the time to leave a review.
I am so happy to hear you were happy with the service and speed of delivery.
Kind regards,
Tamara Utermohlen
Quick and reliable
May 13, 2024
Reply from Cartridge World Cyprus - Pafos
Dear Tomasz,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant
Schedule says shop opens at 9
Schedule says shop opens at 9, but at 9.20 it was still closed( and there wasn't a clear way to contact a man who works in the shop to ask for the arrival time.
Edit - promised to add phone number on the door) added a star
April 22, 2024
Reply from Cartridge World Cyprus - Pafos
Dear Dan,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to our delayed opening time.
We understand the frustration of arriving at a closed shop, and we want to assure you that we take punctuality very seriously. Unfortunately, on the day of your visit, our team member encountered unexpected car troubles, which resulted in the delay in opening the shop. We are actively working to prevent such occurrences in the future and ensure smoother operations.
Regarding your mention of contacting us, we do provide a phone number on the front door for customers to reach us at any time, as well as on our front sign.
Your opinion is highly valued, and we truly appreciate your understanding. Should you require further assistance or have any additional feedback, please don't hesitate to reach out. We value the input of all our customers and strive to meet your needs.
Thank you for bringing this matter to our attention.
Best regards,
John Antoniou
Operations Director
Reply from Cartridge World Cyprus - Pafos
Dear Derek,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus - Pafos
Dear Derek,
Thanks for your review. Great to hear you were happy with our service and value. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant
No service!
I placed my order on March 6 and I am still waiting for it. Apparently an attempt was made to deliver on Saturday but when I got to the phone it stopped ringing and call back was refused.its now midday on March 11 and I'm still waiting.
March 6, 2024
Reply from Cartridge World Cyprus - Pafos
Dear Sylvia,
Further to our telephone conversation i would like to reiterate my apologies for the service provided by the courier company who did not respond to your call back.
I understand you received the ink cartridge earlier today and would like to reassure you of our commitment to providing an exemplary service in the future.
kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus - Pafos
Hi Kenneth,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Margot Glover
Director
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