Cyclestore Reviews 

Bought an item, (fox speed frame helmet) wasn’t listed as out of stock and allowed me to order the item.
On the day of delivery I had an email stating it happened to be out of stock and whether I would like to choose a different colour (which I didn’t want to.)
I requested a refund and am yet to see my money back 5 days later and no help from customer support whatsoever.
I’m very disappointed and at a young age this has given me very ill trust in online companies.
Very disappointed, terrible service.

Ordered an electric bike - big brand.
Broken after a few months with power issue.
They suggested some self rectification - no use.
No other dealer could help nearby :( so cannondale were rubbish too.
It was fixed - took 6 months, and the whole summer gone. Not impressed.

These guys are awesome had my pedals grips and a Kona from here . Highly recommend.

Wrong item sent, I returned it and still didn’t get the correct item or explanation.

I am writing a review to express my severe disappointment with my recent order, number 958859.
Unfortunately, my experience has been incredibly poor due to the following reasons:
Missing and Damaged Items: Part of my order was completely missing, and another item arrived damaged due to incredibly poor packaging.
Delayed Dispatch: It took three days just to dispatch items that your website stated were in stock.
Delivery Charges: I was charged £3.95 for what turned out to be a very slow and substandard service.
Lack of Communication: Most importantly, I have already emailed your team to request a refund for the missing and damaged items, but I have received no response.
Because of this lack of communication, I am now forced to use my limited time today to travel to a physical bike shop 10 miles from my home to repurchase these items, as I absolutely need them for my Sunday ride tomorrow.
The entire reason I chose to shop online with you was to save time. At this point, Cyclestore.co.uk has massively let me down. I am now significantly out of pocket because I have had to buy these items twice, on top of spending an additional £10 on fuel and £4.20 on parking to rectify your mistake.
I expect a prompt response regarding this matter, a full refund for the missing and damaged items, and a refund of the £3.95 delivery charge for this unacceptable service.
I look forward to hearing from you without further delay.

Great service. Quick delivery. Great quality products

Quick delivery and great service

Great price and fantastic customer service. I've ordered a sleeping bag and the stuff sack was missing. Customer service sorted it out really quickly. Thanks Cyclestore!

Order arrived within 2 days.

Bargain-priced Specialized Inner Tube 700 X 32-50 40mm Presta Valve(031E-0315). Great purchase, fast delivery, recommend buying from them. :)

Just ordered a replacement chainring for my road bike. After a bit of online shopping round, Cyclestore had the best price by a long way. Never used them before, but decided to give them a try. Ordered on a Sunday, chainring dispatched Monday and delivered Wednesday. Came well packaged too. Seriously impressed by the price and the service. On the basis of one modest but important purchase, they are highly recommended.

Great service, great product. would buy again from this company!

really quick delivery

Great price for new wheels. Fast delivery. Very happy.

amazing
great product good price quick postage what more can you ask for

Excellent items and service. Thanks again.

great service and response, excellent packaging, arrived quickly.

Product as described dispatched and arrivedpromptly