Cypherix Encryption Software Reviews 

I use Cypherix Cryptainer Personal (paid version x3) across three Windows PCs/laptops. I find the software to be reliable and reasonably easy to use. I am able to move encrypted files between my machines with no issues (although I have had incompatibilities before when using different versions across my devices).
What I find infuriating and unacceptable is that they advertise free upgrades for 1 year with your purchase - I have had a nightmare getting my upgraded version license keys in previous years, with support not responding, nor their info@ team; so I am left using older versions, which may be unsupported, or even worse, have security flaws in them (I just don't know).
If you buy this product, treat the 'free upgrades for 1 year' claim with caution - in my experience, the process is not automatic; I can't get new license keys for the updated version from within my account (as their FAQs indicate), and the company doesn't respond to my online form nor email requests (they have eventually responded in previous years, but this year I have submitted about 10 requests over a period of 2 months, none of which have been responded to).
I will now find another product, as I am not prepared to take the security risk of using old versions and am not prepared to pay for yet more versions, when I am well within my 12-month 'free version upgrades' period.

I have bought there software four times, and if I want to continue using there software I will need to buy it again.

I would say overall the software package is very good and easy to use.

Unfortunately they force there customers to keep buying the software by locking you out with a popup saying your 30 day trial is up. Of course you were not using a trial version and had the code registered. Also of course you still have the email with the code, but re-entering the code it almost never works.

So sometimes a restart fixes this, but eventually you have to buy the new released copy or you will be locked out of your encrypted vaults.

'Interestingly' this problem only happens when they have released a new revision of Cypherix software!

They will start hounding you with new version notices, (if you decline you will soon be locked out with trial expired notice), (If you except the update, of which there is no charge, you just whipped out your paid account and are on a 30 day trial.)

Buying the latest software package restores your file access, note that they never offer current customers a price break.

So basically your buying an annual subscription, Cypherix just dose not want to admit to this.

There customer service will eventually get you back on line, but it never lasts long before the popup returns.

So you end up feeling very uncomfortable putting anything in a Cypherix vault you are not prepared to loose.

After all they may just expire everyone someday when they close their doors, because they lost all the loyal customers with this money making scheme.

I've used Cryptainer for years and for the most part it's been reliable but every now and again there's a huge problem... You can't open your files. It claims your trial has ran out when you bought the product ages ago. Worst still, the registration codes don't work, and you can't log on to get new reg codes, and support takes days to get back to you. Effectively it means if you work on those encrypted files daily, you'll not be working for days every now and again! TERRIBLE!