Cyxus Reviews 

Your return policy is terrible. I would never consider getting a pair of glasses again from you.

Great glasses and customer service

I don't think you made the glasses with the prescription I gave you, because I believe the prescription was wrong—the vision isn't good. In fact, I just wasted my money.

The glasses are exactly what I wanted to find. The price was reasonable. Shipping was reliable. Product was packaged well.

Great experience, I love it

Cyxus service was straightforward. I ordered the product and I got it quickly, exactly as ordered. The quality of the product was excellent, priced much less then ordering from optician.

I have not received my product

When my order arrive number CY39369

Great glasses and package, I'm goung to get other modelo soon

mandatory lenses even blanks.
clunky site: paid by accident in USD instead of AUD so was charged int'l bank fee.
lack of coupons.

Had to file charge back as they refused to honor return policy of 14 days. It was my mistake thinking they displayed captions although I should of been allowed to return them.

My order was delivered to wrong address. I showed them pictures of my gate as requested. the delivery pictures were not the same. They will not send a replacement. Kept saying it was delivered. These were prescription glasses too.

I received a non functioning pair of photochromatic sunglasses, order CY38843. I have been trying since 20 Nov 2025 to either get them replaced or returned for a refund and sent photograph comparing a working pair I have an the non-working pair received. Now they're asking for a video of a pair that does not function. PLEASE give me a REFUND!

Worst experience ever. Ordered a pair of glasses for my husband on sept 16, order number CY38739, but haven’t received my order yet. When asked for refund, they said going to deliver soon, but haven’t received them yet. I already bought a new pair from local market as no one will wait so long. Till, I have not received any refund or any other compensation from your side. This is extremely unfair and an example of pathetic customer care.

You gave me the wrong product and then didn't respond to me email asking to fix it

Very complicateed to contact you. I bought second pair of glasses and got broken again at the same point.

Superior quality of product. Had me hook after the first pair.

Originally was very happy with service, then had a bad experience a year ago. The new management definitely made up for the issue and delivered. I definitely recommend them now again, and will use them in the future.

Good quality. The prescription is very accurate and the price is very cheap. I like their glasses.

It seems the glasses really do block blue light and glare, and my eyes get much less tired after working at the computer all day. Super!

I ordered the glasses, but the Joanie 8148 model turned out to be somewhat defective — the temples are spread too far apart, as if the glasses were made for a big head.

Random discount system. It looks like the glasses are from China and the price is heavily inflated, which is why they keep offering different discounts with various promo codes that appear randomly — clearly meant to trick customers. Discounts are nice, of course, but it would be better to just sell them at a fair price right away instead of coming up with all these bonuses and a complicated bonus system