fantastic customer service as well as lovely products! I have both summer and winter sleepwear from Dagsmejan and both are so comfortable and lovely to wear. Unfortunately my second pair of pyjamas de... See more
Company replied
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fantastic customer service as well as lovely products! I have both summer and winter sleepwear from Dagsmejan and both are so comfortable and lovely to wear. Unfortunately my second pair of pyjamas de... See more
Company replied
I have been buying their clothes for quite a few years now. I have fibromyalgia and I am incredibly sensitive to the feel of fabrics. I know with Dag, I never have to worry about itchy fabric, seems o... See more
Company replied
The pajamas are amazing at keeping my sheets dry from night sweats! They absorb so much and dry so quickly. I now have 3 pairs and will definitely be buying more. On top of that, the customer service... See more
Company replied
Absolutely terrible customer service. My order hasn't shipped after almost 2 weeks since placing it. They take ages to write back when you email them, and they have blatantly lied about having shipped... See more
Company replied
Sleep better with Dagsmejan—Sleepwear Reinvented; scientifically proven to help you enjoy a deeper and longer sleep. With high tech natural fibres and a design specifically for sleep this innovative collection offers extraordinary temperature and moist...
Fraumünsterstrasse 27, 8001, Zürich, Switzerland
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Great customer service! Really appreciated the help with my gift card codes.

Reply from Dagsmejan
I had a question about sizing, and I received a prompt and helpful reply! Now I just can't wait until my PJs arrive!

Reply from Dagsmejan
The pajamas are amazing at keeping my sheets dry from night sweats! They absorb so much and dry so quickly. I now have 3 pairs and will definitely be buying more. On top of that, the customer service is above and beyond!

Reply from Dagsmejan
Things can go wrong! The true measure of a company is how they deal with it. Dagsmejan (Ilona) was sympathetic, proactive and caring. Professional...Thank you!

Reply from Dagsmejan
I’ve been struggling with night sweats for the past 10 years due to PTSD-related nightmares, and I genuinely feel like I’ve tried EVERYTHING to make myself comfortable enough to sleep at night—cooling pillows, sheets, mattress covers, you name it.
While Dagsmejan’s pajamas haven’t magically stopped the night sweats themselves, I could not be more impressed by how comfortable they keep me despite them. The combination of incredibly soft, comfortable fabric and how little moisture it retains is unlike anything else I’ve tried. Waking up sweaty is unpleasant enough; waking up in pajamas that still feel wet long afterward makes it so much worse, and these have made a remarkable difference.
On top of that, Dagsmejan’s commitment to sustainability and their 14-day sleep trial make me even more impressed with the company as a whole. It’s rare that I feel compelled to go out of my way to praise a company, but I honestly can’t remember ever being this impressed with one.

Reply from Dagsmejan
No nonsense goods replacement when a fault occurs - which just happens now and again never mind how good the product. The team were brilliant.

Reply from Dagsmejan
Wonderful nightdresses, great customer service and responsiveness, super light temperatures as stated; love them!

Reply from Dagsmejan
I bought this sleep ware for my wife as a birthday gift. She absolutely loves them, however the size was a size too big. The Dagsmejan customer service was the BEST. They allowed me to exchange for a size down even though we were outside the return window. (Due to me purchasing the gift well before my wife’s actual birthday). We even had an issue with the postal service losing the package and Dagsmejan customer service still honored the exchange and got us our item while they opened an investigation with the postal service. They responded very quickly to all my emails. And the sleep ware is the best of the best. Top of the line. This company is the best. Great product. Great service.

Reply from Dagsmejan
fantastic customer service as well as lovely products! I have both summer and winter sleepwear from Dagsmejan and both are so comfortable and lovely to wear. Unfortunately my second pair of pyjamas developped a small fault, but Dagsmejan were prompt and courteous in their reply and sent out a replacement item straight away. really lovely people to deal with...

Reply from Dagsmejan
I have been buying their clothes for quite a few years now. I have fibromyalgia and I am incredibly sensitive to the feel of fabrics. I know with Dag, I never have to worry about itchy fabric, seems or labels. With the constant heat waves in the UK this year, I have started wearing the sleepwear as summer clothes. I have found it difficult to buy plus size clothes and their 2XL size fits me perfectly. I hope this company continues to thrive and produce beautiful and soft clothes thank you Dagsmejan 💖

Reply from Dagsmejan
I placed my initial order and forgot to include a discount code for being a first time buyer. I immediately emailed support, and they responded and let me know they applied the discount on the backend of the sale! Once I received my actual order, I was immediately in love with the quality and the functionality of what I had ordered! So much so, that I have already placed a 2nd order! Do yourself a favor and order from Dagsmejan! You will not be disappointed!

Reply from Dagsmejan
The recovery leggings are the coziest pj’s I’ve ever slept in. Those and the long sleeved tops keep me at a comfortable sleeping temperature. Wonderful fabrics, pretty colors. I love sleeping in Dagsmejans!

Reply from Dagsmejan
Sadly my experience with products from Dagsmejan were initially positive. But after a reasonably short time and adherence to the wear and washing instructions the nightdresses have pilled terribly making them appear shabby and old. Customer Service were of the opinion that I should accept the pilling as natural. I have several Hanro nightdresses that are older and have not suffered the same fate.

Reply from Dagsmejan
I have been a customer of Dagsmejan for several years. Their sleep wear is fairly priced, well made, and extremely comfortable. Their customer service is top grade. When I first purchased from Dagsmejan, I was not sure about buying from a Swiss company and living in California but the experience has been as easy as purchasing locally. I highly recommend Dagsmejan.

Reply from Dagsmejan
Great quality. An enjoyment wear, so soft to the skin.

Reply from Dagsmejan
Dagsmejan were very responsive. After having a new garment for 2 months I found a defect. They immediately replaced the item.

Reply from Dagsmejan
Their PJ’s are the best and most comfortable that I have ever worn. I have been wearing them now for a few years and always get a great sleep. You judge any company when things go wrong and Dagsmejan come up trumps. One of the elbows of my top got worn out and has holes as I turn a lot in the night. They sent me a new top with no fighting or issues. They stand over their products. The only complaint that I have is that they discontinued the sleep hoodie that I absolutely loved, being a bald man, kept me warm in the winter.

Reply from Dagsmejan
Marnelli was most efficient and helpful with processing a replacement order for me.
Based on this experience, it shows that, buying a premium product also provides the assurance of premium customer service when things need addressing.
This doesn't always prove to be the case but in this particular instance it did, and I would recommend Dagsmejan for this reason.

Reply from Dagsmejan
First I would like to say these are the best pajamas I have ever bought and I am old. They are comfortable and as sexy as wool PJs can be.
My bottoms developed a random hole in spite of proper washing. When I reported this I received an immediate response and replacement is on the way. The customer service is as great as the product. Will definitely shop here again
Pamela

Reply from Dagsmejan
I bought 2 pairs of Nattcool pyjamas, which was a huge investment in trying to improve the quality of my sleep.
I did sleep well, however this is a warning about wear.
For the price, you'd expect these items to last and the fabric to be of good quality. However. Within 10 months, one of the trousers looks like it's 5 years old: faded and pulling. The top and the other pair (admittedly washed less often) are totally as you'd expect, looking well.
When I complained and asked how it could be the top and bottom had worn so differently, I was merely told "The behavior you’ve observed in your garment is completely normal."
Basically: too bad.
So be warned: you're paying a very high price for something that will look poor (and give you mismatched pyjamas) in less than a year.

Reply from Dagsmejan
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