Dapper Dan Formal Suit Hire Reviews 

7
•
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

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3.2

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(7)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing, stressful, and entirely lacking customer care


We visited this shop at the beginning of October to look at suits for our upcoming December wedding. As this was our very first time wedding suit shopping, we were really excited, but unfortunately, the experience was a complete letdown from start to finish.
Upon arrival, we weren't properly greeted. When a member of staff finally approached us and we explained we were looking for wedding suits, his immediate reaction was to bluntly tell us that we had "left it late," rather than offering any reassurance or trying to help.
When we showed pictures of the style we liked, my partner tried on a similar suit, but it was far too big and did not fit well at all. When my partner expressed that he didn't like the fit of the trousers, the response from the staff member was shocking: we were told we had just two options—either "wear them and deal with it because it’s just a day," or buy a pair and get them tailored elsewhere, while being reminded yet again that we were "too late."
Choosing your wedding suit should be a special, personal, and exciting milestone. Instead, my partner was rushed in and out of ill-fitting clothes with zero real solutions or styling expertise offered. Even when we asked about groomsmen suits, we were met with more pressure, rushed deadlines, and an inappropriate remark that when my partner saw the groomsmen in the poorly fitting trousers, he might just change his mind and think "they’re not that bad."
We left feeling deflated and stressed, so we visited another suit shop the very next day—and the two experiences were worlds apart. The second shop welcomed us warmly, assigned a personal assistant to guide us, reassured us that there was plenty of time before December, and made my partner look and feel fantastic without any rush or pressure.
Based on how transactional, unwelcoming, and unhelpful our visit to Dapper Dans felt, we certainly wouldn't recommend them. It felt like they were only interested in taking money rather than creating a special experience for couples on such an important occasion.

October 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Suits were amazing for my wedding great…

Suits were amazing for my wedding great quality and brilliant fits we all looked dapper well fitted to us and had a bigger person who's suit was made bigger and was well done for that you couldn't tell the difference defo worth a try with them price was great

September 2, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

Unfortunately I would not recommend Dapper Dans, not from my experience. Where do I start, we went in booked an appointment for my groom his groomsmen, best man and father of the bride, they gave us the wrong time so called chasing us up on the day but we were going on the time they gave us. Then at the try on they were unable to try on the suit we wanted, one of the groomsman tried a suit that still had stuff in the pockets yet they claimed the suits had been cleaned. Lets just say after this I was wary when we came to collect the suits, when we did collect the suits the best man had a pair of trousers with a dodgy repair in the underneath and one of the groomsman had the wrong size trousers, which were also dirty ( something sticky down the side ). Morning of our wedding the best man went to change his trousers and the groomsman. The new pair for the groomsman had a dodgy zip so we had to safety pin it in place so it didnt come down, this also happened to the groom later in the day. The suits are very worn. We hired the shoes, they claimed to have polished them, I cant believe it. I appreciate they are worn but they were covered in scuffs that did polish up but we had to do that. Overall a disappointing experience. When we returned the suits and spoke to the girl in the shop about the issues she clearly wasnt interested and just changed the subject. I also appreciate everyones standards are different but I will not recommend based on my experience.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Dapper Dans Stoke Store 10 out of 10

My partner needed a suit in a hurry for a wedding. We went to Dapper Dans at Stoke, we were met by Dave who was fantastic, he made the whole experience a delight, he was extremely professional and we managed to get everything he needed there and then. Good quality at great prices.

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Dapper Dan Cannock Branch 25/09/25

Dapper Dan Cannock Branch 25/09/25
I can’t recommend this place enough. The staff were really good with my son explaining everything we needed to know . The measurements were spot on and the whole experience couldn’t have gone better . You get a hundred stars from me Guys you were lovely and so helpful .Thank you for everything.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

The complete groom experience

As a groom, planning a wedding is one of the most stressful things you can do. And the one thing you can’t mess up on- the suits! Dapper Dans (Cannock branch) took all the stress out of it and ensured myself and the groomsmen + dads + page boy all looked the part. The various members of staff that we dealt with whilst choosing the suits, arranging fittings, collecting, changing, and finally returning were all top class. Nothing was too much trouble for them, and I can’t thank them enough. 10/10 - top job!

December 23, 2023
Unprompted review

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