Darceylane Reviews 

147
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting items often exceed expectations and feel well-made. Many people highlight the smooth and fast delivery service, frequently receiving orders earlier than anticipated. Reviewers often mention accurate sizing and comfortable fits, contributing to a positive shopping experience. However, some customers noted concerns regarding product quality, describing items as inferior or cheaply made. These reviewers mentioned products sometimes did not match online descriptions or photos, leading to disappointment. A few also felt some items had poor construction or lacked expected features, like proper support.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting accurate sizing and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently noting that shipping was quick,... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers expressing satisfaction, noting that... See more

User experience

Customers had positive experiences with the user experience, often finding the sizing charts accurate, which... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit unsure before ordering but glad i did. Dress fits well and feels comfortable all day. Stitching is neat and no loose threads. Delivery was smooth and came on time. Customer support replied... See more

Rated 5 out of 5 stars

I just opened my order. I ordered 2 dresses for weddings i have upcoming. I must say im very pleased, they are very nice dresses and very flattering. Free shipping and extra savings was nice to h... See more

Rated 5 out of 5 stars

My order arrived yesterday 4 items i ordered with the bundle discount, sizing was correct and quality was good, free shipping and extra discounts was great. I just processed a return for one item and... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Darcey Lane is a women's clothing brand offering stylish, accessible fashion designed to help women feel confident and comfortable in what they wear. Our collections span dresses, wedding guest and homecoming styles, and versatile everyday wear, serving customers primarily in the United States through a transparent, customer-focused shopping experience.


Contact info

3.9

Great

TrustScore 4 out of 5

147 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(147)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer beware. Nearly impossible to return.

1-Star Review: Absolute Junk – Save Your Money and Skip This Seller
I ordered these gauze pants for $40, feeling confident because the company advertised a 30-day money-back guarantee. Big mistake.
The pants arrived looking nothing like the photos. They are cheaply made, super thin and completely see-through (not in a stylish way – more like you wouldn’t want to wear them in public without layers). The seams are uneven, stitching is sloppy, and there were loose threads everywhere right out of the package. They feel like something you’d find in a dollar store, not a $40 item.
I immediately requested a return and refund. Instead of honoring their guarantee, the seller first offered a 10% discount if I kept them. I declined. They then bumped it to a 20% discount. I declined again and asked for the return address. Turns out it’s in China. The cheapest return shipping I could find was $32 — basically eating most of the cost of the pants just to send them back.
Frustrated, I tried donating them brand new with tags to a thrift store. The staff looked at them and said they could only price them at $5 because of the poor quality and lack of any real brand label (just a size tag).
Do not buy these. The product is low-quality garbage, the photos are clearly misleading, and the “money-back guarantee” is worthless when returns cost nearly as much as the item itself. This was a complete waste of time and money. Lesson learned — stick to reputable sellers with easy returns.

July 22, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY ANYTHING

DO NOT BUY ANYTHING FROM THIS COMPANY!!! I ordered a dress and it was cheaply made. I wanted to return the dress but they wanted me to keep the dress and pay an additional 30% off the price of a new dress because it would cost more to send it to China! The dress was unfinished at the collar. The material was very cheap. I have never been more disgusted with the product being purchased online. Again, DO NOT BUY FROM THIS COMPANY!!! Go to Macy’s!

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth it.

It would cost me $65 to return the dresses I purchased, for $65. Not worth it. Please note that customers need to pay for returns, all the way to China

July 21, 2026
Unprompted review
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Rated 1 out of 5 stars

The item was not as described

The item was not as described. I purchased a V-neck tank that was said to be linen. It's 100% polyester. The only way to get a refund it to pay to have it shipped to CHINA!

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this site

Do NOT order from this site. They fully lied on the description and material of my purchase, by stating it was denim. It was 100% polyester, and clearly cheaply made from likely a 3rd world country. I was charged $70 for a pair of "jeans" that was actually some white, sheer, and thin polyester material than likely costed them several cents to make. I would not purchase an item on here unless it is listed $20 or below, as that is the value of the products they sell. They additionally make it VERY difficult for you to receive a full refund and try to swindle you into take a 20-30% refund and to keep the product.

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

smooth from start to finish

I appreciate when online shopping feels uncomplicated, and this order definitely did. The tracking updates were clear from dispatch right through to delivery, which made the wait much easier.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bought several items during the…

Bought several items during the multi-buy offer and everything arrived in excellent condition. The sizing stayed consistent across each piece, which made the experience stress free. I'd happily shop here again.

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I could give Zero stars..

I wish I could give Zero stars... I am so sick of these companies from China masquerading as AMERICAN companies. You place you order in good faith, you pay for your order thinking it will arrive in 7-10 days. (AMERICAN COMPANY) You wait, you send inquires, your order is delivered XS when your ordered an XL. (HORRIBLE QUALITY)You email to no avail and are told refund 20% and pay 30%to have another one sent. NO.... I WANT A FULL REFUND. CRICKETS!!!!!!

July 5, 2026
Unprompted review
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Rated 2 out of 5 stars

Inconsistent Sizing!

Three of my 4 dresses arrived today. I used your sizing chart to choose the correct size. I ordered a size 5x in each dress. One of them fit perfectly, one (which is the same style as the first, but a different color) is too small, the third is at least 3 sizes too big! I am not happy.
I love the dress that fits, it seems incomprehensible that there is such variation in their sizing. Unfortunately, I wanted all of these dresses for a trip. I do not have time to get them replaced before I leave

July 16, 2026
Unprompted review

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