Despite the Lack of Live Support, there's little to no problem at all hence why it's not really a problem. UI is great, the addition of 3-5v5 battle mode is great, maybe consider adding borrow mod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great site and I have been playing on it for years but could do with a few improvements. I would like to see a few updates including changes to the rewards system with progressive permanent rewards li... See more
Good concept, cashouts are fast (in very rare cases it gets stuck but support helps with it) The only suggestion i have is that the 1 free battle and royale a day should he removed, not being able t... See more
My friend introduced me to datdrop 7 years ago, we used to deposit and then play some battles together, it was fun. Did not profit much but still got to withdraw some cool skins.
Company details
Written by the company
CS:GO Cases, Battles and Upgrades
Contact info
United Kingdom
- support@datdrop.com
- datdrop.com
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm starting to have trust issues with…
I'm starting to have trust issues with this site.
Today i dropped 150 euro.
lost all 6 games in a row.
then i started to watch others play for 2 hours.
the others were also losing the games.
but when it comes to content creators.
they always win big.
....... bit disappointed about the site.
September 1, 2026
Unprompted review
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SCAM
I made a deposit via crypto but my balance hasn't been credited. I emailed support but received no response. Disgraceful.
August 4, 2026
Unprompted review
Reply from DatDrop
Dear Destiny,
We apologise for the inconvenience caused by the delay in processing your payment. 🙏
Unfortunately, your email ended up in our spam folder. While we do check it regularly, it took us around 3 hours to spot your message. Normally, we reply to customers within 5–10 minutes.
As our team explained to you yesterday, the delay with your payment was due to the payment provider being new to our platform. We're still fine-tuning the process with them, so some deposits currently need to be processed manually. We're working on fixing this asap!
Thanks for your patience, and we truly appreciate your understanding. We hope you'll continue to enjoy everything our platform has to offer! 🤗
Warm regards,
DatDrop team
easy as 1,2,3 …great case ripping site…
easy as 1,2,3 …great case ripping site most def should check it out love all the different modes they have and the selection of cases is best of the best
July 18, 2026
Unprompted review
Reply from DatDrop
Dear snapmareu,
Thank you so much for taking the time to share your positive experience with us!
We're delighted to hear that you enjoyed your time on our website. Your kind words truly motivate us to continue delivering exceptional experiences to our valued customers like you. 🤗
We hope you continue to have a great time opening cases with us! Good luck with your next big hit!🍀
Warm regards,
DatDrop team
Over $5k played and do not recommend
I do not recommend it. Once you win, they will flag your account and you will lose everything you will deposit since then. I played over $5k on their scam website and you better take my word. But your choose.
June 20, 2026
Unprompted review
Reply from DatDrop
Dear Roland M,
We're sorry to hear that your experience on our website did not meet your expectations.
For the past nine years, DatDrop has been committed to providing a transparent and trustworthy entertainment experience to millions of users worldwide. We take pride in our Provably Fair system, which allows every user to independently verify the fairness of each case opening. We also provide access to user win ratios and battle statistics to ensure maximum transparency.
That said, we genuinely value all feedback and would like to better understand what led to your review. To do so, we've sent you a request for additional information through Trustpilot's "Request Information" feature. According to Trustpilot's guidelines, you have 3 days to respond.
We hope you'll take a moment to share more details about your experience so we can properly investigate the matter and address any concerns you may have. If we do not receive a response within the required timeframe, we may need to report the review for further verification in accordance with Trustpilot's policies.
If you have any questions or doubts, please feel free to reach out to us at support@datdrop.com.
Best regards,
DatDrop team
Reply from DatDrop
Dear Rob,
We are sad to receive such feedback from you. DatDrop has been in the entertainment market for 9 years, and has gained the commitment and loyalty of thousands of users around the globe. Currently, we can boast one of the most transparent services, with a Provably Fair system that allows you to verify the fairness of every case opening, including in battles. We also show each user's win ratio and battle stats.
That said, we would like to understand the root cause of your review, so we have just requested more information about your experience via the "Request information" feature. According to the Trustpilot policy, you have 3 days to respond to this request. If you do not provide the requested details, we will be forced to report your feedback as false and defamatory since we feel it is about doing harm and not about your genuine experience.
If you have any questions or doubts, please feel free to reach out to us at support@datdrop.com.
Best regards,
DatDrop team
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instead of covert they gave me a bad blue skin
Okay so i wanted to withdraw a 3 dollar value skin, it just didnt show me i didnt know what to do and now ive burned 5 dollars on this and i thought i was going to get a covert but actually i got complete dog #### please acknowledge this
April 10, 2026
Unprompted review
Reply from DatDrop
Dear Emilis,
Thank you for sharing your experience. Regrettably, from your comment, it's unclear what exactly went wrong when you tried to withdraw your skin. Based on our experience, Steam-imposed restrictions are among the most common causes. So, if your Steam account is restricted in any way, please contact the Steam support team for assistance.
Just in case, we would also like to explain how our withdrawal system works. On DatDrop, you can either instantly withdraw the skins in the amount equivalent to the value of items in your DatDrop inventory, or you can sell the skins you won to continue opening cases and possibly get bigger drops.
Please feel free to ask any questions via our social media (you can find the links in the bottom-right corner of the site) or by email at support@datdrop.com.
Best regards,
DatDrop team
Best Opening Site
Best Opening Site. Best Customer Support Team. ❤️❤️❤️ - Baddie
April 6, 2026
Unprompted review
Reply from DatDrop
Hey Baddie,
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work. 😍
Have an amazing day!
Warm regards,
DatDrop team
Datdrop withdrawal system and prices
Great case content that you actually can win, I won 0,05% sport gloves superconductor, but at datdrop you can withdrawal skin only in price range that they give you, they gave me price range these gloves to $900 but they cost $4,775, on support they told me that they cant edit prices because it would affect the Provably Fair...
Like I won there skins for like $1300, but on csfloat, skinabron etc this all skins are $5100+
Spend your money anywhere else...
March 9, 2026
Unprompted review
Reply from DatDrop
Dear Tadeáš Červený,
Thank you for your review and for highlighting that you found the case content excellent - we truly appreciate it!
We're also delighted to hear about your win! Moments like these are exactly what make the experience exciting. 🤩
Regarding the price difference you mentioned, prices on our website may sometimes be lower, but they can also be higher than those on the market or other platforms, as explained in the FAQ section on our website: https://datdrop.com/faq. As mentioned in your support ticket, our team cannot adjust skin prices individually at all times, but they are updated regularly.
That said, we're sorry to hear that this aspect overshadowed what otherwise seems to have been a positive experience for you, and that it led to such a low rating.
If you have any further questions or feedback, we'd be happy to hear from you. Please feel free to contact us at support@datdrop.com.
Have a nice day ahead!
Best regards,
DatDrop team
Bad sit No winnings for deposits…
Bad sit No winnings for deposits exceeding $1,000
February 27, 2026
Unprompted review
Reply from DatDrop
Dear Mustafa,
Thank you for your review. Playing on our website is like a roller coaster - sometimes you get a decent drop, sometimes you don't, but entertainment and fun are always guaranteed, no matter how much you deposit! 😊
Besides, on DatDrop, we have a Provably Fair system that allows you to verify the fairness of all games. On this page https://datdrop.com/provably-fair, you can read in detail what Provably Fair is and verify all your results.
If you still have any questions or doubts, please feel free to contact support@datdrop.com for assistance. Our team will be happy to check your stats and advise on how to improve them!
Have a nice day!
Best regards,
DatDrop team
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Best case site experience
Best case site experience, i'm using since the release and it its getting better and better! keep doing the good job!
February 9, 2026
Unprompted review
OG AND OP
one of the oldest in the industry yet still standing strong fast deposits, fast cashouts, smooth ui. If you had problem or questions support is fast responding and helpful
February 9, 2026
Unprompted review
Will payout won't scam the odd is 50/50…
Will payout won't scam the odd is 50/50 been supporting years
Budget and luxury case
February 9, 2026
Unprompted review
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Best Case Opening Site
Best Case Opening Site
Fast depo and cashout and when i try i hit big tickets
February 9, 2026
Unprompted review
The beginning for everything I really…
The beginning for everything I really like this CS2 Site I'm hoping it will take it glory again at the Top.
Fast Cash in Fast Cash out.
February 9, 2026
Unprompted review
The fact that the site continuously…
The fact that the site continuously improves itself is a big advantage for users. The addition of new modes and the regular updates to existing ones make the experience much more enjoyable. Increasing the Classic Battle mode to support up to 10 players was a great idea. However, I am still looking forward to the Crazy Mode Battle Royale.
February 9, 2026
Unprompted review
9 years existing site
9 years existing site, the only problem is we need support chat, we don't know the teams behind it. i have no problem on cashing out, but some have problems, if found out multi.
February 9, 2026
Unprompted review
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good OG site
good site, although loss but great deposit and withdraw experience and great site overall.
The OG gamemodes are lit, and they are updating constantly.
February 8, 2026
Unprompted review
Good experience with the PVP at opening…
Good experience with the PVP at opening cases, i like that idea of this pioneer webset.
February 8, 2026
Unprompted review
User since 4 Years and no problem
Using this site since 4 years and never had any issues
- fast depos and cashout
- imo the best probably fair system and easy to use
- fun modes and also new ones which i enjoy
- fast support
i depoed and cashed out larger amounts and never had any problems
February 8, 2026
Unprompted review
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