Digital Federal Credit Union Reviews 

Shawna was the best. She went above and beyond for me and answer questions where I understand the process I needed to do to the T. Even gave me information I didn’t know about branches around me that could help me out. Can’t thank her enough

Marvin at the check in desk made this a pleasant experience for me. I needed to withdraw some cash and did not have the ATM card with me. However, he handled the situation flawlessly and even faster than anyone standing at the atms.

Customer service is great

Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really appreciate all your hard work and dedication.

Very good assistance, I really liked her performance, thank you Odalisa

DCU has always provided excellent customer service and helped me attain my financial goals. Pleasant, helpful and quick turnaround on loan applications. Today I spoke with Steven and he was attentive, thorough and very helpful explaining the next steps in my loan application process. Always a positive experience with DCU!

Excellent communication by Geetha on Auto loan.

Jennifer was very knowledgeable and very patient. Assisted me with making a free payment to my loan using speedpay. Also, made me aware of opening a new checking account.

I had a great experience with DCU’s customer service. The representative was friendly, patient, and took the time to answer all of my questions clearly. They made the process easy and made sure all of my concerns were resolved. I really appreciate the excellent support and professionalism. Thank you for providing such outstanding customer service!

He help me to fix all the accounts and my digital account because I am going to use DCU he help me with my app accounts he did a great job.

Diana such a good service

Sofia was so helpful and took a lot of time to help me. Thanks!

Andrea was incredibly helpful submitting and processing our auto loan over the phone while driving home from the dealership. I had everything approved, signed and uploaded within 30 minutes for the loan team to finalize my financing within an hour.

Imma was quick polite and professional.

She was polite, helpful, and took the time to answer my questions. I was not rushed at all.

Very professional, very quick and even increased my loan last minute when the vehicle I got was a little newar

Everything was great, the interaction with Tanika and her way of explaining everything to me, I liked it, she had a lot of patience. It was one of my best telephone experiences

She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate

Odette was quick to navigate my problem and solve it.