Digital Federal Credit Union Reviews 

Denise was friendly, professional, and incredibly helpful. She made the process smooth and resolved my questions quickly. Thank you!

Navin was extremely personable, patient, and offered suggestions on how I could maximize my money saving. The woman at the door was quick to answer my questions, and thereis a working coin machine! Great experience.

I had Asia as a representative and she was great. Super helpful and guided me through the process smoothly.

I had some odd questions and Lisa really started to get the answers for me with a lot of effort and patience.

Outstanding customer service
top notch auto loan specialists backed up with a great support team

Friendly and informative

My customer service representative Shanita was great!!

Jada took her time and xplained everything to me and helped me set everything up after my account was compromised

Shanita was very helpful to me. She answered all my questions and gave me extra information about DCU that I didn’t know off

customer service was great and efficient.

Customer service is pretty good and guided me with right details to go ahead with loan application to get approved and getting funded …

Joi was very personable and down-to-earth. A true pleasure to work with. She quickly helped me resolve my issue.

I have never had to deal with someone using my card or any unauthorized transactions in the past, so when I called I was very nervous. I had the loveliest person helping me, Nyasia, and I cannot begin to explain how helpful, reassuring and patient she was with me. Not only did she help me, but she made sure I could prevent it in the future. I truly hope she is recognized and appreciated the way she deserves, because she is an absolute rockstar. Thank you so much Nyasia <3

I had an excellent experience working with Amy for my loan. The conversation went on smoothly. She was nice and professional. Thanks Amy

Sue was amazing, straight to the point, great energy! Please promote her !!!!

Karla was super helpful. I have been stuck with calls back n forth with my title enquiry for weeks. She understood my issue and managed to find a solution to help me. I appreciate her help and support greatly

I spoke on the phone with a representative of DCU and she went above and beyond with giving extra information to help me better navigate my bank

The customer service representative was extremely helpful and thoughtful about ways to help resolve my issue. She did not give up until I had a solution.

Quick to respond and overall smooth transaction. Would love to see electronic transactions to help with the timing vs. waiting a few days.