Digital Federal Credit Union Reviews 

3,115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Stephanie H was just the "most superest" aide to my specific requests and understanding today (8/3/26)...from her seat. Imagine helping a real knucklehead with obviously little computer skills to... See more

Rated 5 out of 5 stars

Christina was very polite and professional. Her positive attitude made me feel my questions were important and had detailed information in response to them. She thinks "outside the box" to ask relate... See more

Rated 5 out of 5 stars

Our family has worked with DCU for both persona banking as well as business. Sevan at the Acton branch has worked with us for many years and has always been responsive, professional and personal. Very... See more

Rated 5 out of 5 stars

We met with Mercia at Burlington and she was the best. Our auto loan was pre-approved but needed to be authorized on the weekend. She worked so hard to get everything in and approved before the bank c... See more

Company details

  1. Bank
  2. Credit Counseling Service
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.


Contact info

  • Donald Lynch Boulevard 220, 01752, Marlborough, United States

  • dcu.org

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(3,115)

3,025 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and guidance provided…

Excellent service and guidance provided by Navi during my visit today regarding power of attorney. Kind and patience, and obtain the necessary information for me to proceed with my transaction. Pleasure meeting him today. Dave

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Experience with Karrin

I had already applied for my DCU credit card online, and Karrin made the rest of the process quick and easy. She was friendly, professional, and took the time to answer all my questions and explain everything clearly. Really appreciate the excellent customer service. Thanks, Karrin!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Tracy B

Tracy B. was very thorough got right to the root of my problem and I even learned a few thing, I am very satisfied!

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

In and out Tyler

The tellers remember you and what transactions one makes. Which makes it for an earlier process. IN AND OUT! Especially with Tyler from DCU Manchester

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Christina was very polite and professional.

Christina was very polite and professional. Her positive attitude made me feel my questions were important and had detailed information in response to them. She thinks "outside the box" to ask related questions that I may not have thought of, so, I found this very helpful to be sure I had accomplished everything I wanted to do while being assisted by her. I am always pleased when I need assistance at DFCU no matter how minor or in-depth my issue seems to be. DFCU has been our banker for 40 years, and, for that amount of time, our loyalty has always been there and DFCU's loyaly has always been there for us.

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

My agent today was fabulous!

The agent I received on the phone today was fabulous! Ge explained everything and added so much information I wasn't aware off. He was wonderful and cannot praise him enough in this text space. Awesome people you have working for you!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

New credit card help

Priya helped me out to get a new credit card printed out, very quick and efficient service. Everyone in there was a pleasure to be arounf

August 3, 2026
Unprompted review

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