Decoris Diamonds  Reviews 853

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products, particularly custom jewelry. Many highlight the staff's professionalism, attentiveness, and extensive knowledge, which made the entire process, from consultation to final delivery, smooth and stress-free. People appreciate the personalized approach and the team's ability to bring their visions to life with remarkable craftsmanship and attention to detail. Consumers frequently mention feeling welcomed and well-guided, even when they had little prior knowledge about jewelry. The transparent communication, quick response times, and excellent aftercare services, including lifetime polishing and resizing, further contribute to a highly satisfying user experience.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers were extremely happy with the engagement... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise the team's... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional craftsmanship,... See more

User experience

Users consistently describe positive interactions with the overall experience. Customers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Decoris team did an incredible job on my wedding ring and my husband’s wedding band. The final result exceeded my expectations — mashallah! Their service and communication were outstanding, with... See more

Company replied

Rated 5 out of 5 stars

The whole experience has been pleasant. Provided guidance pre appt to get a better understanding of what to look for in a ring which helped massively. The brother Mursaleen was extremely helpful and p... See more

Company replied

Rated 5 out of 5 stars

I cannot speak more highly than Decoris for providing our wedding rings. We were greeted with care and warmth from the first second. He takes you through an extensive and highly detailed consultation... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the firs... See more


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.


Contact info

5.0

Excellent

TrustScore 5 out of 5

853 reviews

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Rated 5 out of 5 stars

Graduation present

Brother Mursalin has helped me once again by helping source a beautiful diamond necklace as a graduation gift for my daughter, This was literally within 24 hours of our conversation, he had a selection of pieces to choose from and I was able to go and view them in person. He was able to find me something within my budget and design. Impeccable customer service as always.

May 7, 2026
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Rated 5 out of 5 stars

Stress-Free and Professional Service

Fantastic experience choosing my wedding ring. From the start, the service was exceptional — we were given honest advice, a helpful explanation about diamonds, and shown plenty of options until we found the perfect design. There was no pressure or hard selling at any point, and the pricing was very reasonable and competitive. I’ve already been recommending them to others.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant for diamond rings and bands

Extremely happy with the service and engagement ring + wedding band I have received from Decoris diamonds MashaAllah. The whole process was very professional and all the little details are explained nicely. and we are very happy with everything Alhamdulillah. They also offer great aftercare if needed. Brilliant team and may Allah bless them!

March 30, 2026
Rated 5 out of 5 stars

Amazing experience, defo recommend.

My experience from start to finish was amazing. This is a family run business, and they were very welcoming and helpful throughout. They were transparent and very informative with helping me pick my rings. They even went the extra mile by making sure the rings were ready even though I had given them a tight deadline. Best part is the location. So convenient and safe. A lot easier to access than Hatton Garden.

February 13, 2026
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Reply from Decoris Diamonds

It was a pleasure helping you choose your rings, and we’re glad we could get everything ready in time for you. Great to know you also found the location so convenient. We truly appreciate your kind words and recommendation.

- Decoris Diamonds

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Rated 5 out of 5 stars

The peak of personalised shopping in an…

The peak of personalised shopping in an iconic location. The visit and experience is a treat in itself before you get to the amazing products and service.

March 19, 2026
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Reply from Decoris Diamonds

Thank you for such a wonderful description of your visit. We’re thrilled the setting, experience, and service all came together for you, as it’s exactly what we aim for. We look forward to welcoming you back again soon.

- Decoris Diamonds

Rated 5 out of 5 stars

Exceptional service.

Very good customer service, high quality items, highly recommend seller, would definitely recommend & use again in future.

March 19, 2026
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Reply from Decoris Diamonds

Thank you for your kind review. We’re delighted you had a great experience and look forward to seeing you again.

- Decoris Diamonds

Rated 5 out of 5 stars

Amazing experience with Decoris…

Amazing experience with Decoris Diamonds! The brothers were incredibly calm, patient and helpful throughout the whole process, taking the time to make sure my ring was exactly how I wanted it. The craftsmanship is beautiful and the service was truly exceptional. I’m so grateful and would highly recommend

March 16, 2026
Rated 5 out of 5 stars

Excellent service

The team were super helpful professional. They helped us and talked us through each part of the process with knowledge and passion for thier work.
Highly reccomended!

February 24, 2026
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Reply from Decoris Diamonds

We really appreciate your feedback and are glad we could guide you through the process. It’s wonderful to hear you had such a positive experience.

- Decoris Diamonds

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Rated 5 out of 5 stars

Recommend highly for wedding rings. Excellent service!

The team were very welcoming and knowledgeable when it came to the process of creating rings. Got a genuine sincere energy from them and very happy with the final outcome. Would highly recommend.

February 26, 2026
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Reply from Decoris Diamonds

Thank you so much for your kind words! We’re thrilled to hear you felt welcomed and supported throughout the ring-making process. It means a lot to know you’re happy with the final outcome. We truly appreciate your recommendation and hope to see you again soon!

- Decoris Diamonds Team

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Rated 5 out of 5 stars

Fantastic customer service and quality of products

We genuinely had an excellent experience with Decoris Diamonds. The customer service was outstanding - Albab took the time to explain everything in detail, from different ring styles to how diamond depth affects appearance and durability. He ensured the depth was consistent all around and clearly explained why certain settings are better for protecting the diamond, which gave us a lot of confidence in the purchase.

As someone with very little prior knowledge about rings, I really appreciated how patient and reassuring he was throughout the process - I left feeling much more informed and confident. The rest of the team, especially Khadija, were extremely welcoming and hospitable, always offering refreshments and ensuring the entire experience felt comfortable and relaxed. It was also nice to see that a prayer space was available. They offer lifetime polishing and resizing which is a great touch. Overall, a highly professional and pleasant experience that I would definitely recommend.

February 7, 2026
Rated 5 out of 5 stars

Amazing... don't go anywhere else

I had a fantastic experience with Decoris Diamonds when purchasing my wedding ring. The team were genuinely friendly and made the whole process feel effortless. The value for money was excellent, especially considering the quality of the ring.

Turnaround time was impressively quick, and their customer service was consistently helpful and attentive from start to finish.

Highly recommended for anyone looking for beautiful jewellery and a smooth, stress-free experience.

January 30, 2026
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Rated 5 out of 5 stars

Stunning Ring

The ring is beautiful and I had a truly flawless process from beginning to end. I came in confident knowing I’d receive quality since I’ve shopped here before, and once again, you exceeded my expectations. The craftsmanship is stunning, and every detail is perfect. I’m so grateful for such a smooth, stress-free experience and a ring that I can’t stop admiring. Thank you for consistently delivering such beautiful pieces and outstanding service.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to deal with Decoris…

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the first and last port of call, whether it's for jewellery, diamonds, buying or selling gold/silver.

January 6, 2026

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