Had an issue with the app was resolved promptly also friendly customer Service was received. Customer service was fab problem solving straight forward and not confusing to follow. Much appreciated. H... See more
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Helped me with great ease
Helped me with great ease. Thank you so much.
Always first ckass service
Always first ckass service. Deferit are always sympathetic and helful.
I highly recommend them
saviours
Deferit has saved my life on many occasions and have proven to be reliable and customer support are always understanding and helpful
Amazing customer service and amazing…
Amazing customer service and amazing that they help with bills
Deferit are so so gd they help u with…
Deferit are so so gd they help u with any difficulties with paying give u options very friendly been with Deferit 6 years now and they are fantastic company
Deferit has been invaluable for paying…
Deferit has been invaluable for paying my bills over time. I recently had a change in income and needed to enter a payment arrangement and they were so helpful. Highly recommend.
The customer service at deferit is…
The customer service at deferit is excellent they promptly answer any concerns you may have and fix any issues and a friendly and professional manner.
I would recommend them to anyone
I’m very happy for everyone that helped…
I’m very happy for everyone that helped me out with my issue with my account and was rectified swiftly and successfully.
Thank you so much.
I would like to thank the deferit team…
I would like to thank the deferit team for their help and support after raising an issue even thought it happened during the weekend , they didn’t hesitate to keep in touch and was greatly appreciated. Thank you again for everything and keep it up .
M.D
Excellent customer service
Excellent customer service, very personal and understanding! Understood my situation and resolved it and just smashed it. Very new age thinking and not just chatbot cr@p! Well ✔️
⭐⭐⭐⭐⭐ Exceptional service
⭐⭐⭐⭐⭐ Exceptional service — they genuinely go above and beyond
I honestly cannot recommend Deferit highly enough. They have been an absolute lifesaver for me, particularly with the current cost-of-living pressures.
Recently, I had unexpected problems with my bank account and card that were completely outside my control. I contacted Deferit about my upcoming payments, and they went above and beyond to help me by moving my payment dates while I got everything sorted out. They didn’t have to accommodate my situation the way they did, but they genuinely tried to make things easier for me rather than adding more stress to an already difficult situation.
Every time I have contacted them, their service has been prompt, efficient, understanding and genuinely helpful. Questions are answered quickly, issues are dealt with properly, and I’ve never felt like I’m being given generic responses or passed around without anyone actually helping.
What really stands out to me is the human side of their customer service. When so many people are struggling with the cost of living, having a service that provides some flexibility and then actually treats its customers with understanding makes an enormous difference.
Deferit has helped me manage expenses at times when having that extra flexibility has genuinely mattered. My experience with them has been consistently excellent, and after the way they handled my recent situation, I felt they deserved recognition for it.
Fantastic service, fantastic customer support, and a company that has genuinely gone above and beyond for me. I wouldn’t hesitate to recommend Deferit. Five stars absolutely deserved.
Had an issue with the app was resolved…
Had an issue with the app was resolved promptly also friendly customer Service was received. Customer service was fab problem solving straight forward and not confusing to follow. Much appreciated. Highly recommend. Much appreciated thank you.
I was more than happy with response…
I was more than happy with response time to my enquiry and very happy that the team was able to resolve my enquiry
I had a uploaded my car rego to be…
I had a uploaded my car rego to be paid,
Then found out that a friend had already paid it for me as a surprise.
Kristine and the team very promptly organized for my money to be refunded ASAP.
I was very happy with the service that they provided.
Keep up the good work!
Fantastic business
Fantastic business, great for paying bills or invoices (uses bpay) and you can pay it in 4 instalments ! Once you pay the 1st instalment Deferit pay the whole bill within a few hours ! Unlike many businesses splitting things in to 4 payments you can move a payment to a different date incase something unexpected comes up and they really go the extra mile if you have any issues - Great business and great helpful staff, Download the Deferit App and try it today- it has been a game changer for power and net bills
LOGIN ISSUE
I had a logging in issue using my AppleID, Kristine from Deferit was continually checking in and updating while the error was being corrected. In the interim she ensured that I could login via the web interface and could access all the important stuff without delays. I couldn't have asked for better communication and assistance while this issue took some time to resolve, I'd recommend Deferit to anyone that needs to use their services!
Great assistance
Chin was very helpful. I took longer to respond to his email and he followed up. Also Kristine was great responding to my email and solving my issue.
I have been with Deferit for about…6years
I have been with Deferit for about 6years and have found them to be very helpful.This is a great way to help organise your finances if you use it wisely.cannot applaud the team enough,well done.Very happy customer.👍
They sorted out my login issues thanks…
They sorted out my login issues thanks so much
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