De Internationale Verzekeringen Reviews 

I am extremely disappointed with De Internationale Verzekeringen. I have been paying my monthly premiums regularly since August 2025 for policy number 5139-01168971, and I have all the proof including bank statements and the confirmation from the broker (Independer). However, when I needed to report a home damage claim, your customer service claimed I am not in the system and refused to help, keeping my money while denying my rights. This is totally unacceptable. I demand an immediate investigation, recognition of my policy, and proper handling of my damage claim!

They have assigned a professional to my case fast.
The issue didn't go to court so I just ended up asking some questions on how to approach the topic, but everything went smooth

Have their house insurance, they charge a value superior to the monthly payment and an extra charge on the same month without notice. Have been contacting them since end of May and they just say it would take some days, last email was in August and they would take 1 working week to check. They just don't care, it is not them that are owned money. Don't trust a company that does not know why and when they charge you money.

If I could give no stars I would. We have been in contact with them for almost 2 years for our claim (started in 2023). It's constantly a battle to move forward, and we have been told to request information from our airline which we have done several times but to no avail. The claim still hasn't been processed and it's a challenge to maintain contact.

Update 2026: Was never resolved. They never paid out and closed the case once again without informing us.