Denefits LLC Reviews 140

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Denefits has been like no other payment organization that I have worked with. The app is easy to navigate and user friendly. My customer care advisor Nadia provides options that meet you where you are... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Josh Kelley at Denefits. From start to finish, Josh was professional, responsive, and extremely knowledgeable about how to structure payment plans that a... See more

Company replied

Rated 5 out of 5 stars

I had the best experience of someone listening to my situation and doing everything in her power to help me close out my account with Denefits. Nadia was my contact person that kept in touch with me u... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience thanks to Nadia! From the moment I was helped, she was professional, kind, and very attentive. She made sure all of my questions were answered and went above and beyond to... See more

Company replied

Company details

  1. Software Company
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Planner

Written by the company

Denefits is a checkout and payment options software for businesses, headquartered in Irvine, CA, and trusted by 40,000+ businesses across the U.S. Healthcare practices, law firms, contractors, SaaS platforms, marketplaces, retailers, and educators use Denefits to offer flexible billing and installment options at checkout — so more customers say yes at the point of sale. The software automatically routes every customer to the right payment structure, reduces drop-offs, and recovers missed revenue in the background — without changing how your team works. No IT team needed. Plugs into your existing CRM, POS, or billing system in minutes. More checkout conversions. More closed deals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Nadia was always very pleasent,carring…

Nadia was always very pleasent,carring and accommodating. She is the best for sure.

May 13, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for the kind words! Denefits truly appreciates your feedback and is delighted to know you had such a caring and accommodating experience.

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Rated 5 out of 5 stars

Nadia Smith the representative was very…

Nadia Smith the representative was very professional helpful and very nice person . Thank you very much NADIA

May 12, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for your wonderful feedback. Denefits appreciates your kind words and is glad you had a professional and helpful experience with our support team.

Rated 5 out of 5 stars

Denefits has been like no other payment…

Denefits has been like no other payment organization that I have worked with. The app is easy to navigate and user friendly. My customer care advisor Nadia provides options that meet you where you are and assurance that they are always willing to work with you as your needs and situations change. She is courteous, helpful, and provides the professional customer care that clients are hoping for when life challenges arise. Nadia is definitely a credit to the Denefits team and a blessing to me. Thanks Nadia and thank you Denefits for providing a payment company the helps clients meet their goals.

May 11, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for sharing your experience with Denefits. We’re happy to hear our platform and support team could provide the flexibility and care you needed. Your feedback means a lot to us.

Rated 5 out of 5 stars

Communication is key !

Nadia did everything like she said she would and made closing out this contract very easy , very much appreciated!!

April 24, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for sharing your experience! Denefits is pleased to make the process smooth and easy for you.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Josh Kelley at Denefits. From start to finish, Josh was professional, responsive, and extremely knowledgeable about how to structure payment plans that actually make sense for both the business and the customer.

He took the time to explain everything clearly, answered all my questions, and made the entire setup process smooth and stress-free. What really stood out was how committed he was to helping me maximize approvals and increase my overall sales — not just get me signed up and move on.

If you’re considering offering financing options in your business, I highly recommend reaching out to Josh. He knows his stuff and genuinely cares about getting you results.

April 24, 2026
Unprompted review
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Reply from Denefits LLC

We appreciate your detailed feedback! Denefits is dedicated to offering professional, knowledgeable support and helping businesses grow with the right payment solutions.

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Rated 1 out of 5 stars

They Scamed me

They Scamed me! Continued to charge monthly after I canceled services that wasn’t being rendered. They tell you if you don’t see anything removed from your report in the first 60-90 days you can get a refund, that’s a lie!!! I refuse to pay them after I canceled services and They reported it to credit bureaus! I disputed and got it removed! Do not use this company !!!!!

May 3, 2025
Unprompted review
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Reply from Denefits LLC

We checked our records; however, couldn’t find your account details using your name. Kindly send an email to us at support@denefits.com from your registered email id, also sharing the best phone number to contact you along with your Contract ID, so that we can look into this matter and assist you further as soon as possible.

Rated 5 out of 5 stars

Nadia was efficient

Nadia was efficient, knowledgeable and intelligent. I appreciated all of her help.

April 16, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for your feedback! We're glad to hear you received efficient and knowledgeable support.

Rated 5 out of 5 stars

My experience with Denefits has been…

My experience with Denefits has been very beneficial! I’m excited on my growth and development with denefits!

April 14, 2026
Unprompted review
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Reply from Denefits LLC

We’re glad to hear you’ve had a positive experience! We appreciate your feedback and look forward to supporting your continued growth.

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Rated 5 out of 5 stars

Had a great call with Denefits support services

Had a great call with Denefits. This comes at an important time and much needed. The online assist from Neil was superb and answered the things I needed to address bids, service, finance, timing and availability. They were here to help. Very good excellent timing.

April 1, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for sharing your experience. We’re glad the support was timely and helpful in addressing your concerns. We truly appreciate your feedback!

Rated 5 out of 5 stars

VERY HELPFUL

March 26, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for your feedback! Denefits is happy to know you found the service helpful.

Rated 5 out of 5 stars

Neil was very helpful and…

Neil was very helpful and understanding. And provided me contact information and directed me to who I needed to speak with in order to get my problem handled properly.

March 16, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for your feedback! Denefits is glad to hear you received helpful guidance and the right direction to get your issue resolved smoothly.

Rated 5 out of 5 stars

Neil made my experience great

Neil made my experience great! Did you explained everything you looked things up for me and even when I lost our conversation I was able to get back a hold of him and finish off early left off

March 12, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for the wonderful feedback! Denefits is pleased to hear your experience was smooth and all your questions were clearly addressed.

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Rated 5 out of 5 stars

Best Customer Service Experience

I had the best experience of someone listening to my situation and doing everything in her power to help me close out my account with Denefits. Nadia was my contact person that kept in touch with me until everything was received that was necessary to show prove that account situation should be closed. Thank you so much Nadia!

March 9, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for sharing your experience. Denefits is happy to hear that the situation was handled with care and that consistent communication helped successfully resolve and close the account. Your feedback means a lot.

Rated 5 out of 5 stars

I had an amazing experience thanks to…

I had an amazing experience thanks to Nadia! From the moment I was helped, she was professional, kind, and very attentive. She made sure all of my questions were answered and went above and beyond to make sure I felt valued as a customer. Her positive attitude and willingness to help truly stood out. It’s rare to come across someone who genuinely cares about providing great service, but Nadia definitely does. I highly recommend her and truly appreciate the excellent experience!

February 26, 2026
Unprompted review
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Reply from Denefits LLC

We truly appreciate your wonderful feedback! Denefits is committed to providing professional, attentive, and caring service every step of the way. We're glad you felt valued and had such a positive experience. Thank you for your recommendation!

Rated 5 out of 5 stars

DIANA the representative was very…

DIANA the representative was very professional,helpful,very nice . I want to thank you DIANA for her help and congratulate the company Denedits to have her as their employee. Keep up the excellent job DIANA👍👌👍

January 28, 2026
Unprompted review
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Reply from Denefits LLC

Thank you for the wonderful review! We’re glad Denefits provided professional and friendly service—your support means a lot to us.

Rated 5 out of 5 stars

Awesome Lender

I've been working with this lender for almost 2 years, and they have been so accommodating with my unique situation. Just talk to them about your situation, and they'll work with you if you have a problem making a payment on time.

January 23, 2026
Unprompted review
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Reply from Denefits LLC

We truly appreciate your continued trust in Denefits. We’re happy to hear our team has been accommodating and supportive of your situation.

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Rated 5 out of 5 stars

My experience was absolutely Top Tier

My experience was absolutely Top Tier. Debbie Scott was my Denefits agent and she went above and beyond to help me while on this journey. Life will happen and when it did she was so accommodating to my needs and my payments. Great customer service!

December 2, 2025
Unprompted review
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Reply from Denefits LLC

Thank you for the amazing feedback! We’re happy to hear the Denefits team went above and beyond to provide flexible, top-tier support.

Rated 5 out of 5 stars

They are professional and are quick…

They are professional and are quick with their response. Beyond grateful that we have this program.

October 1, 2025
Unprompted review
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Reply from Denefits LLC

Thank you for your kind words! We're proud to offer quick and professional support through Denefits.

Rated 5 out of 5 stars

Thank You So Very Much Nadia

Thank You So Very Much Nadia. She Is the Best. I will recommend her to all of my friends who are in need of Credit Repair.

September 12, 2025
Unprompted review
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Reply from Denefits LLC

We’re thrilled to know you’re satisfied with the support. Thanks for recommending Denefits!

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