A very disappointing experience and lack of customer service
I had a very disappointing experience with this dental practice and would not recommend it.
First, reliability was a consistent issue. On multiple occasions, I had to wait well past my scheduled appointment time, or I was contacted last minute to reschedule because the dentist was unavailable. However, when I was running slightly late (while traveling from another city), I was treated rudely and warned about future penalties. This felt like a double standard with no customer service approach.
Second, the treatment process itself was frustrating. I had to make several trips for crown fittings because they were repeatedly the wrong size. Traveling back and forth from another city made this especially inconvenient and time-consuming. The whole treatment with all the rescheduling, etc took several weeks.
Finally, and most concerning, after paying a significant amount for two crowns, I later visited another dentist practice closer to me where i was informed that I only had one partial "crown" (support with fillings) and no second crown in place (more fillings). This raises serious questions about the treatment I received and what I was charged for.
Overall, the combination of poor scheduling, lack of flexibility, repeated fitting issues, and concerns about the actual dental work made this a stressful and disappointing experience.








