Damaged and unusable products
I ordered amongst other products some caviar. When opening the box, 2 glases were open and the caviar and its juice was spread over the other products. When informing the company about this in 3 mails, I got no reaction. Only when using the contact form, I did get a quick reply and a refund for the 2 caviar glases. Unfortunately, this whole process was time consuming and annoying.








