DGM Outlet Reviews 

1,202
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Very fast delivery and communication. However, one out of the 2 items I ordered was correct. The incorrect item came out of the correct packaging; they no longer have the item that I wanted and purc... See more

Rated 5 out of 5 stars

Excellent. Everything as described and shipped very fast with decent packaging. Recommended!

Rated 5 out of 5 stars

Fast delivery. Products met my expectations. Will deffo order here again!

Rated 5 out of 5 stars

Great service, speed, product as advertised. Also, sustainability is there, as people manage to reuse items which otherwise might go to waste.

Company details

  1. Outlet Store
  2. Computer Accessories Store
  3. Electronics Store
  4. Hair Product Store
  5. Jewelry Store
  6. TV store

About DGM Outlet

Written by the company

DGM Outlet

DGM Outlet is sinds 2010 een begrip met zowel een webshop als een fysieke winkel. Met een gezellig team wordt er hard gewerkt zodat klanten met een tevreden gevoel terugkomen.

Enkele verhuizingen en verbouwingen verder is DGM Outlet momenteel gevestigd aan de Klompenmakerstraat 32 te Hoogvliet.

DGM Outlet heeft een uniek concept waardoor u als klant kunt genieten van hetzelfde product, maar dan goedkoper.

Zo bieden wij producten aan met verschillende condities. Te denken aan: geheel nieuw, een nieuw product met een (licht) beschadigde buitendoos of bijvoorbeeld een product waarbij er een onderdeel mist. De condities worden duidelijk omschreven in de product omschrijving.

Het voordeel van verschillende condities?

Verschillende prijzen en extra korting!

Bent u benieuwd geworden naar ons huidige aanbod?

Visit us!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,202)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very fast delivery and communication

Very fast delivery and communication. However, one out of the 2 items I ordered was correct. The incorrect item came out of the correct packaging; they no longer have the item that I wanted and purchased.

June 29, 2026
Rated 1 out of 5 stars

Hello I was order the screw driver not…

Hello I was order the screw driver not the box
😡 can I take my money back?

June 12, 2026
DGM Outlet logo

Reply from DGM Outlet

Good afternoon,

Thank you for posting a review.

We regret that you rated us 1 star without contacting us.

You ordered the following item:

(STORAGE BOX) Makita DDF484ZJ Cordless Drill - Storage Box Only

In this case, it concerns only the storage box. I am afraid this was not conveyed entirely correctly in the translation.

You can request a return via the following link:
https://www.dgmoutlet.nl/retour-ruilen-annuleren/

Rated 1 out of 5 stars

No flexibility!

Called the customer service twice. Very little flexibility in helping a client to retourn an item bought via another website... not recommended!

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Zero support under guarantee

I bought a jacket at DGM outlet through bol.com. After less that one year of use the zipper got broken. The jacket was still under guarantee. I contacted DGM outlet for support and they claimed that it was due to normal use so they could not help. They offered 10 € to repair it (the reparation costs were estimated at 125 euro). I contacted the jacket brand and they confirmed it was not normal use but it was a guarantee case. However, even with this info, we had zero support from DGM outlet to submit the claim so I could not repair the jacket under guarantee.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, speed, product as advertised. Also, sustainability is there, as people manage to reuse items which otherwise might go to waste.

August 13, 2025
Rated 1 out of 5 stars

Wrong packet and I can't contact them…

Wrong packet and I can't contact them to get my package back

April 4, 2025
DGM Outlet logo

Reply from DGM Outlet

Dear Henrietta,

Thank you for posting a review. We really appreciate it.

It is sad to hear that you have received an incorrect package.

We find it strange to hear that you cannot contact us though. We cannot find an email from you and have not spoken to you by phone. I would like to ask you to send an email to our support department via support@dgmoutlet.nl

They will investigate the matter for you.

Kind regards

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