Diamonds Factory Ireland Reviews 

We went to the diamond factory Cork Ireland and had an appointment with Caoimhe. From start to finish she was very patient and helpful there was so many different styles and types of gold. I had an idea of the style of engagement ring and budget. By changing the size of the stones we were able to afford the ring that I liked. There is so much choice so it was hard to choose. Caoimhe was very patient and explained everything in great detail. Once we decided on the ring it then we were given the option or collection or delivery so since we lived so far away we got it delivered and it was perfect. I will buy all my jewellery from the diamond factory i future and have recommended it to many of my friends. It is great to have a good quality piece of jewellery that is affordable. Thanks to the diamond factory team for a beautiful ring and for keeping me updated with the process from start to finish.
💯 service, quality, staff and budget.

Our experience with Diamond Factory, Cork was excellent. Janaina was really attentive and committed with what we wanted for our rings, and it shows on how it came out. All great experience. Nothing bad to say!✨

Seamless experience annd exactly what I ordered.

Great customer service. Delivered on time and exactly what we ordered. Excellent quality.

Our experience at the diamond factory was exceptional. The staff were fantastic extremely knowledgeable, professional and friendly

The staff we interacted with were very thorough and understanding. The service was amazing. The quality of the rings we got were fantastic and very well priced. We definitely suggest using this company as they are not like other jewellery stores or company's.

I chose to purchase a platinum wedding ring but i needed help with sizing.I clicked on "request a call back" several times over a two week period without reply.I clicked on "live chat" several times over the past two weeks without reply and i rang the Dublin number several times without reply - nobody home? - extremely poor!!

My boyfriemd surprised me with the most beautiful engagement ring

The staff at diamonds factory helped me design the perfect ring for my wife. Every step and interaction was a great experience, so thank you for your help.

Quick delivery, great prices, staff very helpful

Brilliant service from start to finish. All employees were so attentive and genuinely interested in helping find the right ring. Would highly recommend!

Got one of the best custom made engagement ring for my fiancée, they customer service, they ring in question all top notch

Perfect!))) Everything is at the highest level!

Jemima was fantastic. she made the whole process stress free and easy and i can not fault her in any way. The company as a whole is another story. quoted 3-4 weeks for the ring to be made and shipped. orders it 5 weeks before my proposal. It did not arrived and had no choice but to do it with a fake ring that looked close to what i bought.

I had a great appointment with Caoimhe, she was very patient and kind with me and gave me lots of insight to diamonds and gemstones. I would recommend Diamonds factory to anyone

I’m very happy with the process and service received. The earrings I had made for my mother turned out perfectly and I’ll definitely be returning to Diamonds Factory for future pieces!

The full experience was excellent. I bought the engagement ring and then went back and got both wedding rings. It felt like I was important with no request too difficult and I found the staff very helpful and really appreciated their guidance. Overall 5 stars

The staff was really helpful at all times. Time for delivery was really quick and really good quality. Highly recommend Diamonds Factory!

An absolutely unreal experience from design to collection in the Cork store with Jana! The ring turned out exactly to what we wanted and more! Maggie did say yes OF COURSE!!