Releasing albums with Ditto has been a good way for an independent artist or new label start-up to get going, I think. The interface is pretty easy to use, and the pricing structure is reasonable. The... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s my first time ever releasing music - well, an EP since embarking on my musical journey this year, and as an independent artist, using Ditto Music made the entire process smooth and easy for me... See more
Ditto Music is easy to use and helps me distribute my music to streaming platforms. The support team is helpful and the upload process is simple.
Although I’m new to Ditto, I have found it an amazing experience. Initially, I struggled a little but got help from the Ditto team & now I have uploaded several tracks of music, some of which are alr... See more
Company details
Written by the company
Music distribution & record label services company helping over 2 million musicians release music to major platforms, including Spotify, Apple Music, Amazon, TikTok, Vevo and more.
Contact info
31 Parliament Street, L8 5RN, Liverpool, United Kingdom
- support@dittomusic.com
- www.dittomusic.com
4.2
Great
6K reviews
Replied to 81% of negative reviews
Typically replies within 1 week
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Loss of listeners big time
Well, Ditto I have gone from averaging 40,000 listens a month to 10,000 listens a month your coverage is not good enough. I am thinking of moving on. You do not do my biggest fan base which is Vietnam and that is useless to me. What can you do about that. The listens you are stating on SoundCloud does not match up to what I think it should be. So rather than question I might look elsewhere unless you do something really quick about it.
May 10, 2026
Unprompted review
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It is very easy to use it and it ensure…
It is very easy to use it and it ensure for the best
May 10, 2026
Unprompted review
I love ditto
I love Ditto Music, but the waiting process can be frustrating. Waiting 5 days just to be told to change the artwork while other songs are still processing is tough.
May 9, 2026
Unprompted review
FINANCIAL HOSTAGE-TAKING & COERCED CONFESSIONS: STAY AWAY
Warning to all artists: Ditto Music is currently withholding $2,614.90 of my revenue. Despite their staff admitting they can see my dashboard—which proves 99% of these funds are from verified digital sales—they are using my money as leverage to force a "confession."
They are demanding I "confirm guilt" for artificial streaming activity that their own data proves never happened as a condition to release my property. This is a blatant attempt at financial intimidation. They have ignored every logical explanation regarding the 237:1 ratio of my sales ($2,600) vs. the disputed streams ($11)
They even suggested another month of "observation" while holding my survival and investment capital. I have officially escalated this case to the Financial Conduct Authority (FCA) and the Financial Ombudsman Service.
If you are a serious artist, do not trust this company. They will take your money for "Promo Plus" services and then treat you like a criminal to avoid paying out your hard-earned royalties.Ticket #87311063
May 6, 2026
Unprompted review
Reply from Ditto Music
Hi Alice Curly
I am sorry to hear about the frustration this review process has caused you. However, when specific activity patterns are flagged on an account, we are required to perform a manual investigation.
This is a standard security step to ensure all activity follows industry rules, and it must be completed regardless of where the rest of your revenue comes from. The confirmation we requested is simply a part of this process so we can move toward a final decision.
Our team is reviewing your account and will contact you directly via your ticket with an update once the review is complete.
Thanks
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I’ve had a really good experience with…
I’ve had a really good experience with Ditto Music� so far. Their support team is fast, helpful, and responds professionally whenever I face any issue. The interface is also very simple and easy to use, which makes uploading and managing music stress-free, even for independent artists. Distribution is smooth, and the platform feels beginner-friendly while still offering useful features for serious musicians. Overall, a reliable music distributor with great customer support and an easy workflow.
May 8, 2026
Unprompted review
Copyright striking my you tube channel…
Copyright striking my you tube channel even though I literally made the artist account through ditto and they distribute my music with my name on it!!. So i appeal it and they double down and reject the appeal saying they are doing it on the behalf of me!!!! ill have to just sue myself i guess.
May 8, 2026
Unprompted review
Reply from Ditto Music
Hi Tdog
We would have liked to look into this for you, but unfortunately, we never heard back.
It sounds like Content ID may have been applied to your release. This system automatically claims videos using your music to ensure you receive the royalties even on your own channel. If you'd prefer to monetise a specific video yourself, we are more than happy to remove the claim for you. Just reach out to our team.
Thanks
The customer support is way too slow
The customer support is way too slow. They don't seem to get the point, so I have to repeat the same thing over and over, which makes the whole process take forever. my ticket id is #82834283. Please look into this and provide an accurate response.
May 8, 2026
Unprompted review
Reply from Ditto Music
Hi there
Thank you for your feedback. Since there were no details included in your review, we reached out to you directly to see how we could help, but we haven't heard back. We’d still like to make things right please feel free to contact our support team.
Thanks!
POOR CUSTOMER SERVICE
POOR CUSTOMER SERVICE. SLOW RESPONSES AND BARELY ANY RESPONSES FOR DAYS AND LOUSY JOB SENDING MY SONGS TO OTHERS ARTISTS PROFILES
May 7, 2026
Unprompted review
Reply from Ditto Music
Hi Edor
We’re sorry to hear about your experience. We did reach out to discuss this with you previously, but we haven't heard back.
Regarding your release digital stores assign these automatically. However, you can easily fix this by adding the correct Artist ID via your account dashboard, which triggers an update to the store. If that option isn't available for a specific platform, please let our team know we are more than happy to manually request a page move for you.
Thanks!
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Ditto gave me so much best experiences…
Ditto gave me so much best experiences for my music, it powerful and especially I love your support team so much too.
May 7, 2026
Unprompted review
It was an easy process
It was an easy process. The customer service is outstanding. Whenever I had a question, they were able to help me. It does take 2 weeks to release the music. It's not a problem for me. I am happy with the service so far. I've been using it for over a month and I am pretty impressed.
May 6, 2026
Unprompted review
Support team makes the difference
The team responded in a reasonable timeframe and all were professional and knowledgeable. Appreciated the support and will continue to work with Ditto because of the outstanding support.
May 4, 2026
Unprompted review
Professionalism and supportive
Professionalism, fast and reliable service. Ditto is far best than any other distribution platform. They answer quickly to any question and support you as artist!. Well paid service.
May 6, 2026
Unprompted review
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Great experience with Ditto Music so…
Great experience with Ditto Music so far. Easy upload process, good communication, and a great platform for independent artists. Happy to distribute my music with them
May 4, 2026
Unprompted review
Satisfied user.
For the short period I've used Ditto I've been getting a good service, fast responses and solutions to challenges.
May 6, 2026
Unprompted review
You are truly the best.
May 6, 2026
Unprompted review
it’s the best and easy distributor that…
it’s the best and easy distributor that I’ve used and im never leaving it
August 6, 2025
Unprompted review
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Awesome platform
Awesome platform, you allow ordinary people like us to become extraordinary where we would never have a chance to be heard. Thank you!!!
May 5, 2026
Unprompted review
Excellent service,in the highest…
Excellent service,in the highest level,good sevice great team...im happy...5✴️✴️✴️✴️✴️
May 1, 2026
Unprompted review
Ditto provided me with clear directions…
Ditto provided me with clear directions regarding some errors I had been making and provided the perfect solution to my situation.
May 1, 2026
Unprompted review
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