DJ Alexander Reviews 

I am always pleased with the service I receive from Gill Annand. She is incredibly helpful, efficient and trustworthy, and nothing is ever too much trouble. She always gets things done quickly and efficiently, and I can completely rely on her to take care of everything.

I am also always very happy with the tenants she proposes for my properties. She clearly understands what I am looking for and consistently finds suitable, reliable tenants.

I wouldn’t hesitate to recommend Gill and I am genuinely delighted with her service.

Jessica Leggate from the Aberdeen office provided excellent support following the end of a tenancy, when refurbishment work was required at the property. She was proactive throughout and provided clear, regular updates on the progress of the contractors, right through to the successful re-letting of the flat. I was very pleased with the service provided and would be happy to recommend Jessica and the team.

I was helped by Innes Donald throughout the checkout process, and he was helpful and professional from beginning to end. Highly recommend!

Charlotte was efficient and friendly, getting the job done with no fuss or drama.

Emma supported us greatly while looking for a flat to rent in Edinburgh.
She was extremely professional, punctual and supportive

Dora Alves was so helpful giving professional advice and explaining everything i need to know regarding my apartment and the area. Her good listening skills enhance the conversation and provide solutions to my concern.

Stephen Allan in Byers Road couldn’t have been more helpful for me organising keys, sorting out logistics with other contractors and making sure my job was as easy as possible to organise, he’s always polite, professional and has a nice demeanor

Caroline Connelly provided an amazing service, showing me everything I needed to know and ensuring I was happy and satisfied with the property. The move in was smooth and welcoming thanks to her!

Outstanding service from D.J. Alexander – a highly professional and genuinely supportive team

I would like to give my highest commendation to the team at D.J. Alexander Sales and Lettings in Sunnyside, Edinburgh for the excellent service and support provided throughout the tenancy and, in particular, during the end-of-tenancy process.

A special mention must go to Beth McNamara, End of Tenancy Property Manager, who handled matters with exceptional professionalism, fairness and understanding. Beth took the time to listen, considered the circumstances carefully and communicated clearly throughout. Her calm and balanced approach helped ensure that the end of the tenancy was managed smoothly, efficiently and without unnecessary stress.

I would also like to recognise Johan Ross, Senior Property Manager, who was equally professional, approachable and fair. Johan listened carefully, understood the issues involved and dealt with matters in a sensible and constructive way. It was very reassuring to deal with people who combine strong professional standards with genuine empathy and common sense.

Throughout the tenancy, Phoebe Conod, Emma Fairgrieve and Harrison Reeves also provided excellent support. Whenever maintenance or repairs were required, matters were handled efficiently and without fuss. Communication was clear, issues were followed through and the necessary work was organised with minimal disruption. From a landlord's perspective, that reliability and attention to detail is extremely valuable.

What has impressed me most about the D.J. Alexander team is the consistent sense of professionalism, fairness, responsiveness, integrity, respect and customer focus. They listen, communicate well, take ownership of issues and work towards practical solutions rather than simply processing matters mechanically.

Good property management depends on trust, communication and the ability to deal fairly with both landlords and tenants, and this team demonstrated those qualities throughout.

Beth, Johan, Phoebe, Emma and Harrison are all a real credit to D.J. Alexander. I would have no hesitation in recommending the Sunnyside team and would be very happy to deal with them again in the future.

Five stars and thoroughly deserved.

Thank you to the Letting agency on the return of my rental flat after a recent bereavement, house move and then end of tenancy.
Professional, friendly, in regular contact and supportive staff. Special thanks to Shannon Patrick and Niamh from both the Edinburgh and Dundee offices.

Excellent end of tenancy service by Shannon Patrick. Patient with me when I had a lot of other distractions!

Overall experience was very smooth. Kelsey helped us from the first initial viewing to responding to emails quickly regarding any questions we had!

Thank you Shannon & Rory for all your help and I have submitted a review.
Greatly appreciated.

David Izatt (18/4 Duff St)

Connor Quinn was really helpful and polite! Answered any questions, was friendly to deal with and also explained the next steps for after the visit which was super clear.

Very organised, slick systems, user friendly, helpful and responsive staff, well-resourced team, productive, professional, did their due-diligence, and supportive of my needs. Gorgeous property above all :-)

Had a quick inspection of a flat. Connor Quinn was nice and helpful. Great service and fast pace.

Sana Bilal conducted the viewing properly and answered to all my queries in a very supportive and professional manner.

The entire team is professional and kind. Highly Recomended.

Gill Annand has been absolutely amazing. We felt welcomed from the first moment we had a viewing. The process has been smooth and easy, and any queries we had were responded to quickly and brilliantly!

Shannon Patrick helped me greatly itemising and working through a lot of maintenance and decorating issues at the end of a long tenant lease. Shannon was patient working through the list with me asking questions to see what was a must & what was more optional given there were significant costs involved. He also compiled a list of items that were tenant responsibility like garden & house cleaning issues.