DJI | Hasselblad Reviews 

6,106
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often describing them as first-class and meeting their requirements. People consistently highlight the fast and efficient delivery service, with many orders arriving the next day or even earlier. Reviewers also appreciate the smooth ordering process, clear communication, and the helpfulness of the staff, contributing to an outstanding overall service experience. However, some customers also noted occasional issues with delivery, primarily due to courier problems such as items not being delivered, lost items, or delays in receiving packages. A few other people also felt that some products experienced faults or required repair shortly after purchase.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality and functionality of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting super-fast and... See more

Service

People report positive experiences with service, often highlighting excellent service, fast dispatch, and... See more

Staff

Users describe positive interactions with staff, often highlighting their politeness, helpfulness, and... See more

Order

Clients share positive opinions on order, with many reviewers praising the quick processing and delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more

Rated 5 out of 5 stars

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more

Rated 5 out of 5 stars

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more

Rated 5 out of 5 stars

The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,106)

2,263 reviews in the last 12 months

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Rated 2 out of 5 stars

Yet again, delayed delivery

Customer service team are really nice and helpful but I have placed 2 orders with DJI now and both haven’t arrived when supposed to. Because a signature is required on Delivery, I have to make plans to be at home so when it doesn’t arrive, it’s a big problem.

July 21, 2026
Rated 5 out of 5 stars

Purchasing my first drone was easy

Purchasing my first drone from this store was incredibly easy. It gave me peace of mind knowing I was buying from a legitimate DJI retailer. They provide all the aftercare and support needed for a beginner, which was exactly what I looked for. To top it off, they offered the best deal online.

July 21, 2026
Rated 5 out of 5 stars

Dji battery handle

The battery handle is a great extension to the DJI osmo 4. Works very well in increasing the usability of the device for long recording sessions. It’s definitely a must buy item.

July 7, 2026
Rated 1 out of 5 stars

I expected next day delivery as…

I expected next day delivery as promised but turned out this meant working days. I then rearranged for it to be delivered by DPD and its still sitting at their depot.

July 17, 2026
Rated 5 out of 5 stars

Excellent service and very fast dispatch

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I believe it would have if the delivery company had done its job properly.

Unfortunately, the courier falsely reported that nobody was at home, even though someone was there. That was disappointing, but it was the delivery company's fault, not DJI | Hasselblad.

DJI | Hasselblad provided excellent service, fast dispatch, and clear communication. I would definitely order from them again.

July 2, 2026

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