I called DOBI to help me with a claim…
I called DOBI to help me with a claim that I was denied by Franklin Mutual Insurance Company. Dobi denied me by what Franklin Mutual said. No proof or evidence just FMI accusations. How can DOBI not get evidence and why did Dobi ignore 5 different professional licensed contractors statements that FMI accusations was false.It was a Home Depot installer, 3 different plumbers from different companies, a professional licensed mold remover who all said FMI accusations was false.Dobi believed what Franklin Mutual said and ignored the 5 contractors statements. FMI even got all the contractors statements and still denied me.Every accusation that FMI said was not true from the 5 contractors.I asked FMI to show me proof with photos and they said no. I begged the adjuster from FMI to come to my home on a rainy day to confirm no water leak.. There was no response. The CEO from a professional mold remover asked for FMI to call her, she said they never call. I emailed Dobi the 5 contractors statements saying FMI accusations was false and they still denied me help. I emailed and called the agent and the supervisor at Dobi and I got no return call. I even called the senator. They sent DOBI emails and they still never call. Dobi decided to trust FMI from one adjuster vs. 5 professional licensed contractors statements who all do not know one another. I am an elderly widow who pays my home insurance faithfully for over 36 years to protect my home so I will always have a place to live . I NEVER had a major problem at my home. I lost everything in my basement except my dryer.I will never give up. DOBI did not help me like they should.The investigator they gave me did not help me.. I did all the work. He never call unless I called. He there just to send my information to FMI that I sent to him to email FMI. The supervisor NEVER called or respond back. I emailed him and called 3times. No response.The senator secretary emailed Dobi twice still no response. How can you have witnesses and still be on FMI side when they have no evidence. I can’t get my claim approved for a water leaked in my basement that caused a flood and mold which I never had before. Franklin Mutual first denied me saying I had water from outside in the past coming in my basement which was not true. They had no evidence to show me.Then FMI said next they saw yellow stain by window and I had old mold which is not true. Then next they said I had old mold. I went to the hospital 3 times after the hot water leak that caused mold. I have a serious allergy from mold. It’s so bad I was prescribed an EpiPen and I had to move out my home. I can die if I live in mold. So proof there.I could not had old mold because I could not live in a home with mold. Dobi ignored 5 different license professional contractors vs one adjuster accusations with no evidence.
