I can’t say enough about how awesome the hidden fence system is, and Jeffry is WONDERFUL to work with. The key is the training. Our energetic yellow lab puppy (now 6 months) caught on quickly- no pr... See more
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This training actually works but owner needs to reinforce the training constantly. My dog, Trouble II a lab, does not even need her collar as sometimes I forget to put it on her in the morning. She... See more
Company replied
Although Shadow has been a bit hard-headed about his boundary, the fence has worked very well. Jeffrey is excellent, has returned to make adjustments & suggestions for training, promptly texts or retu... See more
Company replied
Wish we had done this years ago! The best investment we have made toward securing and protecting our dogs. Installed in less than a day and after a few short sessions, the dogs knew exactly where the... See more
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Company details
- #14 of 70 best companies in Pet Store
- #1 of 4 best companies in Fence Contractor
- #2 of 6 best companies in Pet Trainer
Written by the company
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
Contact info
Royal Trace Court 15502, 77429, Cypress, Texas, United States
- 936-218-4131
1.7
Bad
30 reviews
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For years the service provider has…been unavailable to provide service.
For years the service provider has always been to busy to make repairs, so I learned to do it myself. Now I can't even reach them by phone or messaging. They don't respond. Even the voicemail is full; probably with hundreds of other customers they aren't assisting.
August 15, 2024
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Jerry, thank you for your comments. We apologize for the lack of responsiveness to your service needs, and certainly understand your frustration. This Dealership is currently in transition. In this interim period, our Corporate Customer Service team would be happy to assist you. You can reach them at (800) 793-3436 x614, M-F, 9:00am-5:00pm or via email at info@dogwatch.com. Again, our sincere apologies.
Jeffrey was absolutely professional
Jeffrey was absolutely professional. Did everything promised, answered all my questions, and taught me how to teach my stubborn escape artist of a dog Joey to respect the boundary! Highly recommend!
February 24, 2022
Unprompted review
Reply from DogWatch Hidden Fences - Houston
It was a pleasure to meet and work with you. I really enjoyed the opportunity to get to know you. Joey is a great little guy and I know he is a lot of fun. I'm glad we were able to keep him from escaping to visit the neighborhood!
very satisfied!
They are very professional and knowledgeable. The equipment seems to be of high quality. Service and support for the product after the sale and installation is outstanding!
February 26, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Thank you for the feedback Rhett! We were glad to get your pups set up on the Hidden Fence, they have an awesome place on the lake to run around.
Excellent service
Jeff was great. Our dog learned quickly and now loves being able to stretch his legs and run around the property.
February 26, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Houston
I'm glad to hear that Graham is out there enjoying that big property! We enjoyed working with y'all.
Wish we had done this years ago
Wish we had done this years ago! The best investment we have made toward securing and protecting our dogs. Installed in less than a day and after a few short sessions, the dogs knew exactly where the boundaries were.
February 24, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Houston
We enjoyed working with Molly & Honey and they have really picked up the training quickly. We are glad your pups are enjoying their new found freedom and safety!
Trouble II
This training actually works but owner needs to reinforce the training constantly. My dog, Trouble II a lab, does not even need her collar as sometimes I forget to put it on her in the morning. She stays within the confinement area and she does not run outside the front door like she used to. I have already received a return on my investment. Thank you.
February 22, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Trouble was no trouble! I knew she was a smart pup and I'm glad to hear she is doing well with both the indoor and outdoor containment areas. Thanks Stevie, we are glad to have you and Trouble as members of the DogWatch family.
Showed up when scheduled
Showed up when scheduled. Everything was accurate and honest. Please use this company when you can.
February 8, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Thanks for the great feedback! We are glad we exceeded your expectations on our accuracy and honesty.
You have changed the way we can live .
You have changed the way we can live .. providing a safe spot for our baby girls in both oh our homes
Thanks so much
Ann & Sylvester
December 19, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Thank you Ann and Sylvester! It has been a pleasure to know and work with you and the pups.
Arrived on time as scheduled for the…
Arrived on time as scheduled for the bid. Arrived on time for the install.
Patient when training the pups.
Great Job!
December 11, 2019
Unprompted review
Works like a charm...our back yard life…
Works like a charm...our back yard life is more enjoyable. Thank you soo much!!
November 7, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Thank you for the recommendation, I'm glad we got Sparky on the Hidden Fence so he can enjoy the large space that he has!
Jeffrey was most helpful throughout our…
Jeffrey was most helpful throughout our experience. His follow up far exceeded our expectations. We selected the right person—and product. All in all, this was a very positive experience, absolutely no negatives!
September 19, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Paul, we sure appreciate your comments! It was great meeting you and your family and working with Hoss and Truly.
I just love my Hidden Fence!
I just love my Hidden Fence!! No more worries about Bella running off!! Jeffrey was awesome in helping me train Bella!! He even came out to give me advice and help with Bella!!
August 27, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Bella is a sweet girl and lucky someone like you was there to rescue her! We were glad to come out for additional training with Bella, we offer lifetime follow-up boundary training tips so feel free to call if you ever need to chat.
Good work and helpful thorough out.
July 19, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
I'm glad you saw our work vehicle at your neighbor's house and I'm glad we were able to take out the competitor's system and get your pups set up on a ProFence Hidden Fence. Thank you for the feedback!
I have to say that I was skeptical at…
I have to say that I was skeptical at first. But I was so impressed with the professionalism that I saw. I recommend this company to everyone!
June 18, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
I'm glad we were able to win you over! I know you were concerned about those cute pups and wanted to eliminate the chance of them falling into the pool. I'm sure Cooper and Leo are growing up and enjoying their freedom and safety. Thank you so much for your feedback.
We are very pleased!!!
We are very pleased that we chose DogWatch Hidden Fence of Houston. Jeffrey was extremely knowledgeable, helpful and professional from initial quote through installation and beyond. It is an investment, but we are glad we decided to do it. The dogs learned the program very quickly. I would absolutely recommend using Jeffrey and DogWatch Hidden Fence of Houston!!
May 30, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Dawn it was a pleasure to meet you and work with Maggie and Eli. We are glad to have you as a part of the DogWatch family!
I am very pleased with the product and…
I am very pleased with the product and service provided by Jeffery! Great communication and response time. The fence has worked great for my 3 furry monsters. A product with great peace of mind.
May 17, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
Monsters? Hardly, they are all cute little guys and gals even if Cooper has to bark at me every time he sees me! We really appreciate your feedback and we are so glad your are enjoying the Hidden Fence.
Great experience
Great experience! Love the product. It works with difficult dogs.
May 11, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
I'm glad you are loving our indoor boundaries! Now Luna and India can romp around the house and you can keep your furniture nice and clean and keep them out of the front part of the house. We really enjoyed working with you and we need to catch up about that BarkCollar.
Great Product!
From start to finish we are so pleased! No issues since installation and training. Highly recommended!
May 9, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
It's always great to work with our neighbors and their dogs here in Waller County! I knew Gauge and Skeet would pick up on the training with no issues.
Shadow’s Fence Experience
Although Shadow has been a bit hard-headed about his boundary, the fence has worked very well. Jeffrey is excellent, has returned to make adjustments & suggestions for training, promptly texts or returns calls, etc. Very satisfied.
March 28, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Houston
It was a pleasure to work with you and Shadow. I know you were concerned about the follow up training but you did great! What other job could be so rewarding to meet great people like you and Dolores.
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