DogWatch Hidden Fences - Vermont Reviews 35

TrustScore 4.5 out of 5

4.7

18 Fogarty Rd, 12182 Troy, NY, US


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Rated 5 out of 5 stars

I have too say that Roy, did an excellent job on installing my fence. I have a Labrador that’s a little over a year old too say the least she is full of energy. Roy installed the fence and returne... See more

Company replied

Rated 4 out of 5 stars

Great product that has worked without any problems for us and our dog. Roy was a wonderful hands-on trainer. It's expensive for the simple equipment supplied - lots of wire and a transmitter - but t... See more

Company replied

Rated 5 out of 5 stars

Our system was installed perfectly. When we had a problem training our dog, Roy promptly returned and retrained our dog and also gave us pointers in continuing training. Roy and his wife always promp... See more

Company replied

Rated 5 out of 5 stars

Roy from Dogwatch of VT installed our fence for our 6 month old Labrador in October, 2017. We had our doubts, but the results have been excellent! Roy did some preliminary training with "Tank" on the... See more

Company replied


Company details

  1. #16 of 72 best companies in Pet Store
  2. #1 of 4 best companies in Fence Contractor
  3. #2 of 6 best companies in Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Exceptional professional service

I have too say that Roy, did an excellent job on installing my fence. I have a Labrador that’s a little over a year old too say the least she is full of energy.
Roy installed the fence and returned several times to help train myself and the pup. The training was
Very informative with little time invested. “Willow” can be let out on her own with no fear of her leaving the property. This was the best choice I have made ,

April 15, 2025
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Jeff! Your a cherished customer of ours and we will continue to serve you and your dog as best we can! Your artwork is exquisite!

Rated 5 out of 5 stars

Fantastic long-term service

These are fantastic people. Roy had installed a system for us about 5 years ago, and again when we moved a year ago. Both systems worked/work flawlessly. Roy really cares about the dogs and trains them very nicely for the system. He is always available to answer questions - even if we call a year later. Superb, caring people.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Would highly recommend Roy and Kim

November 21, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you so much Gail! We try hard to get to you in your time of need. We feel your pain when the fence is down. Thank you for your kindness.
Roy and Kim

Rated 5 out of 5 stars

We love our Dogwatch fence

We love our Dogwatch fence. Rob helped with the training and our dog was quickly trained and it works wonderfully. The training is so important and Rob made that smooth and easy for us. The other day the dog got out when a friend stopped over and we were walking down to the garage and I was showing my friend how even though we walk down the driveway she runs down the front yard because the driveway is off limits. Then I noticed that she didn't even have her collar on!!! The training has her knowing her boundaries and she seldom gets shocked at all. Love the freedom it allows her and the peace of mind it gives us.

November 14, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Glad to hear Emmy is doing well with her new found freedom! Roy does make the training smooth for the dog as well as the owner. The training is key! We are so glad you love your DogWatch hidden fence. Thank you for the review!
Roy and Kim

Rated 5 out of 5 stars

This was the best thing we could ever…

This was the best thing we could ever do for our dogs. Trainer was patient and my dogs just loved him. Thanks so much I'm so glad we found you.

September 26, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thanks for the review Donald. Was a pleasure working with you and your dogs. We are here if you need help. Phone or email.
Roy and Kim

Rated 5 out of 5 stars

Exceptional product and customer…

Exceptional product and customer service!! Our 2 yr old husky respects his boundaries and is completely thrilled that he can run loose or choose to stay outside all night. Worth every penny and highly recommended! Thanks Roy and Kim!

September 26, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

You are soooo welcome Susan. Glad to hear all is well with your husky. They can be hard, but with persistence and love, you did it.. We are always here for you Susan. Just a call or email away.
Thanks for choosing DogWatch of Vermont to keep your dog safe.
Roy and Kim

Rated 5 out of 5 stars

Highly recommend

This review is long overdue - we HIGHLY recommend Dogwatch of Vermont! We had a baby in March and didn’t want to have to worry about caring for a child and taking out the dog at the same time. Dogwatch of VT was just what we needed! Scheduling was very easy and convenient (spoke with Roy’s wife). We have a rescue, Haley and she’s very nervous/anxious around new people. Roy was extremely informative, helpful and patient in working with her. He actually was able to give us addition tips/recommendations in working with a nervous dog. Roy has been training dogs for years and it shows. We live on 5 acres and we were worried the invisible fence wouldn’t contain her. Haley has yet to break out - she knows the boundaries and with Roy’s training, learned very quickly. As far as maintenance, something happened with the wire and we were able to get someone out very quickly. Highly recommend - very happy we got the invisible fence and training with Roy.

August 15, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Devon, for the kind words, but you and your family are the Rock stars! You rescued a dog that otherwise may not have a forever home. You did the responsible thing and called the professionals to help. You Rock! Thanks for being a great customer!
Roy and Kim

Rated 5 out of 5 stars

A Happy Customer

I am so relieved that Roy was able to help us with Lil’s training! He did a great job, very calm with her, and she was trained in almost no time. We no longer have to worry about Lil running out into the road!

You can count on Roy to get back to you within minutes of receiving a phone call or email about any problem. I have been pleasantly surprised!

Thanks Roy!

July 28, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Well thank you Stephanie. We want to help any way we can to achieve success for you and your dog. Seems you have a taste of that and that is rewarding to Roy and I. From phone to fence we are here for you. Give Lil a scitch for us will you?
Roy and Kim

Rated 5 out of 5 stars

Superior Customer Service

This is the second Dogwatch system we have used and we remain satisfied with the product but, more importantly, the attentiveness and genuine caring from Roy and Kim was above and beyond expectation.

July 16, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Carolyn! It was a pleasure serving you with your transition into your new home in Vermont. We will continue to be here anytime you may need us.
Kim and Roy

Rated 5 out of 5 stars

Thoughtful

Thoughtful, reliable and honest.... and really great with our dog. I would highly recommend them!

June 10, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Julie! Your little Cocoa is just as cute as she can be! Smart and really lucky to have such good owners as you! Enjoy your freedom ! We are always a call or email away!
Roy and Kim

Rated 5 out of 5 stars

Very happy

Roy + team did a great job with the fence install and education of our dog. After 8 months we've had no issues and our dog loves the freedom!

April 6, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you so much Garret! We loved helping bring happiness to your Australian Shepherd. Give yourself a hand for doing the training Roy showed you, consistently.
Roy and Kim

Rated 5 out of 5 stars

Safe yard

We are very pleased with our new fencing, have a very happy puppy who can be outside exploring much more than she would have with us leashing her. Roy is an enthusiastic dog supporter who got us off to a positive start and we look forward to his return in the spring to put our lines under ground.

January 31, 2019
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Anne! We are glad we could help! We will see you in the spring for sure.
Roy and Kim

Rated 5 out of 5 stars

Great service

Roy and Kim have been great, every step of the way. No high pressure sales, available for consultation, really geared towards the success of the dog. Am looking forward to having our dogs fully trained (we are on our way) and I know they are available if I have questions or concerns. I fully recommend this system.

November 29, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thank you Susan for your commitment to keeping your dogs safe and sound. We are always happy to help with any question or issue.
Thanks again for your business!
Roy and Kim

Rated 5 out of 5 stars

Roy was incredibly helpful

Roy was incredibly helpful. We are so happy with our new fence and more importantly, our dog Janet is thrilled to have a safe space to play!

November 12, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

We are so happy Janet is contained Candace. She was tough! Now you can play with her and let her out without the worry! It was our pleasure to help! We are always here, just a call, email, or text away! Thanks so much for your business!
Roy and Kim Dusenberry

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Roy was professional and the training he provided was very thorough. Attention to details at every step of the way.

November 12, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Glad we could help Marie! We are always here if you need us!
Thanks,
Roy and Kim Dusenberry

Rated 5 out of 5 stars

I Love our Dog Watch Hidden Fence…

We have had Dog Watch since the end of September and it has been worth every penny paid! Our dealer, Roy was professional, and so very helpful. The install went very well and the instruction and training Roy has provided for our two dogs has been spot on. He knows his product which I expected, but his knowledge and experience in dog training came through for us in helping our dogs acclimate to their boundaries. Both dogs now go outside free to run and play with each other as it should be. We on the other hand do not have to restrict them and it has been a joy for us to watch them at play. Thank you Dog Watch and Roy for all you and the products do to make our dogs' life fun!

November 11, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Oh Cindy you are very welcome. You did the training as asked and you got results. Good results! We love that! Thanks so much for your business!
Roy and Kim

Rated 5 out of 5 stars

So far so good!

Roy was really helpful, and went above and beyond to get our system set up (actually updated - there was an old system in ground when we moved into our new home and we wanted to enlarge the fenced area). The training was easy (for our dogs anyway - I know all dogs are different!) and they are enjoying their freedom in our yard. The collar devices are easy to use, and it's simple to change the settings.

September 11, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Glad we could help Jennifer! We are always here via email, phone or text. Enjoy your dogs enjoying their freedom.
Roy and Kim

Rated 5 out of 5 stars

Roy was patient and knowledgeable

Roy was patient and knowledgeable. I have crazy little dogs that chase everything and Roy helped me teach them how to respect the invisible fence.

When my dogs needed an emergency bath (which meant the collars also) Kim was very helpful on how to care for the collars.

July 19, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thanks for the kind words. We strive to do right by our customers and are always here if you need us.
Kim and Roy

Rated 5 out of 5 stars

We received excellent service and…

We received excellent service and knowledge about dogs and dog fences at a reasonable price. Our dog can now run freely without having to worry about her safety or disturbing the neighbors. We would recommend these caring people to everyone.

July 2, 2018
Unprompted review
DogWatch Hidden Fences - Vermont logo

Reply from DogWatch Hidden Fences - Vermont

Thanks so much Ray! You and your wife and dog are great! We always love it when our customer is happy! Happy dog, happy family.
Thanks again for your business!
Roy and Kim

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