Doorsplus Reviews 

We recently had new doors supplied and installed by Doors Plus Fyshwick, and the experience was outstanding from start to finish.

A special thank you to Brendan for his exceptional customer service. He was professional, knowledgeable, responsive, and made the entire process easy and stress-free. Brendan took the time to answer all our questions and ensured we found the right solution for our needs.

We would also like to recognise Ryan for the high-quality installation work. His attention to detail, workmanship, and professionalism were excellent. The doors were installed perfectly, and the finished result has exceeded our expectations.

Thank you, Brendan and Ryan, for your dedication and commitment to delivering such a great customer experience. We would highly recommend Doors Plus Fyshwick to anyone looking for quality products and outstanding service.

⭐⭐⭐⭐⭐ Highly recommended!

1-star Google review – Doors Plus

Very disappointed with the quality of the installation and the lack of response to my complaint.

The door frame is approximately 20 mm out of alignment where it meets the house. Rather than maintaining the original door alignment, the installer repositioned the door, leaving a visibly poor result.

I’ve raised my concerns with Doors Plus, but my complaint has been ignored. For a company charging for professional installation, I expected a much higher standard of workmanship and, at the very least, a willingness to address the problem.

Unfortunately, the experience has fallen well short of expectations. I would have preferred to resolve this directly with Doors Plus, but their lack of response has left me with little confidence in their customer service.

I would think carefully before using them again.

I foolishly gave Doors Plus a second chance, hoping my first experience was a one-off. Unfortunately, they have proven to be consistently unreliable.
Once again, the installation has taken four weeks longer than the timeframe I was originally promised. Four weeks is not a minor delay — it is a significant amount of time beyond what I was told when I placed the order.
What makes the situation even more frustrating is that Doors Plus requires final payment before installation, yet once they have received your money, you are left dealing with delays, broken promises and the hassle of trying to organise an installation time.
Their scheduling process is incredibly inflexible. They refuse to work with the customer to find an installation time that is actually convenient. Instead, you are expected to rearrange your own schedule around them.
I have been given a string of promises about when things would be done, only to have those promises broken. The combination of paying in full before installation and then having to chase them while the installation runs four weeks over the promised timeframe is extremely disappointing.
Fool me once, shame on you; fool me twice, shame on me.
This is the second time I have used Doors Plus, and it will absolutely be the last. If you value your time, reliability and basic customer service, I would think very carefully before using this company.

Thank you Komo and Fred for the fantastic service. The doors were delivered and installed with no issues. Will definitely use you again should the need arise.
Thank You!

Regards,
Vikaash

I paid $4000, to have two solid wood doors fitted on Saturday morning. After the installation was completed I was asked to pay the full amount which I did.
Once the two tradesmen left my wife tried opening one of the doors but only opened half way.
I rang doorsplus cannington and explained to the sales man that I originally dealt with, and explained what had happened, and further explained that I have a son with special needs that keeps trying to force his way around the door.
All I got was a snigger and he said I'll get someone to come out on Thursday.
My wife had also rang the installer, who said " I should have tested the door maybe I should have installed a bigger hinge."
I then rang the sales man back and said that this isn't acceptable and he said maybe we can get someone out on Tuesday.
I've had to remove that door myself because it was unsafe.
This company is absolutely disgusting to deal with and I'd never recommend them to anyone!!!!
I'd also like to add that I was asked by the sales man John to pay $800 cash for installation to the tradesmen on the day which I did !!!

We ordered 6 doors and was told installation would be done in 6 weeks. We had to pay full price before installing. This was in January, it's now end of May and still waiting on instillation. Don't go to Doors Plus

I had a set of 5 bi-folding doors manufactured and installed by Doors Plus in Sefton Park, South Australia, in September 2024. Everything about the process was well handled. The sales assistant knew his stuff and was a constant point of contact at each step. The installer was very experienced, took his time and did a great job. The quality of the doors is impressive. A year later, and I’m still impressed and happy.