Double8tickets.com Reviews 

3,286
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable service, noting that digital tickets always arrive securely and well in advance of performances. People consistently mention the amazing seats provided, making every concert and live show a memorable and truly special occasion. Purchasing tickets is described as a straightforward and very quick process that leaves buyers completely satisfied. Though some customers experienced issues with seat positions, noting they were placed far to the side rather than at the front as advertised. A few reviewers also felt disappointed when locations differed from their expectations regarding proximity to the stage.

What people talk about most

Service

Clients share positive opinions on service, expressing great satisfaction with the reliable and... See more

Product

Reviewers mention positive feedback about product, expressing deep satisfaction with obtaining amazing seats... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Order

Users describe positive interactions with order, highlighting that tickets arrived efficiently and on time,... See more

Price

Reviewers highlight ambiguous aspects of price, noting that tickets can be expensive and feature a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding company for outstanding tickets 👏🏻 Want the best seats in the house then you have to pay a bit more simple as that Guaranteed tickets on time no stress, always keep in touch n... See more

Rated 5 out of 5 stars

Excellent service as ever - I've used them many times and always efficient, keep their word and deliver great seats. They excelled with a recent visit to watch Peter Kay at the O2 - upgraded tickets t... See more

Rated 5 out of 5 stars

It was simple and a pleasure to purchase and use the tickets, as well as the VIP entry. I've used other resell ticket sites in the past, only to find the tickets not appearing in my account, even when... See more

Rated 5 out of 5 stars

I spoke to an advisor called Kayleigh today to ask if she could help me change my tickets from the evening performance of the show we were seeing in January to the matinée performance. I had read t... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,286)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website.

Easy website.
Staff always very helpful too if you need them.
Used them many times and always excellent

September 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Paid for my ticket in February had to…

Paid for my ticket in February had to wait untill November 1 untill the show double8 tickets did everything email me.afew weeks before the show the tickets got uploaded to there app which you download and it was as easy as that had a great time would recommend for anyone looking for tickets.

November 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I wouldn’t use any else but Double8 tickets

I always book my tickets through double8 tickets ,
Always had amazing seats, I know you pay more money but I don’t mind as if it hadn’t paid that bit more I wouldn’t have enjoyed all the many concerts I have been too.
Keep up the excellent service

October 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have used Double 8 Tickets for many years!

I have used Double 8 Tickets for many years and for many events. Although the tickets are priced higher this is clearly stated and you always get a good seat/view so I feel it is worth paying extra. I will continue to use them for many years to come and always look on their website for upcoming events !

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding company for outstanding…

Outstanding company for outstanding tickets 👏🏻

Want the best seats in the house then you have to pay a bit more simple as that

Guaranteed tickets on time no stress, always keep in touch nearer the event

Had 5 separate purchases from Glasgow to Manchester gigs and never been disappointed yet

10/10

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Simple, efficient and made a dream come true!

It was simple and a pleasure to purchase and use the tickets, as well as the VIP entry. I've used other resell ticket sites in the past, only to find the tickets not appearing in my account, even when standing at the venue door. This was not the case for 88 Tickets - the tickets were in my account several days before the event which was a huge relief. Thank you for making a dream come true with great tickets I would otherwise not have got.

September 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I often purchase premium tickets via…

I often purchase premium tickets via Double8tickets and I am always blown away with the amazing seats. Even when a show was cancelled I received a refund with no issues. They always deliver and I often recommend them to friends & Family.

August 27, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

un reachable

un reachable,
bought a ticket and trying to get hold of them
the phone gives fake message on "heavy" loads so it disconnects
i sent 4 emails and no one replies

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Tickets were as advertised

Tickets were as advertised, the fact the tickets were digital mobile phone tickets was not a problem. They arrived two weeks before the show.
No issues at all.
Thanks.

August 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look