No pillow no updates
I ordered a pillow nearly two weeks ago and paid $20 for shipping. I’ve had no update since and the order says it’s still processing. Wondering if the site is a scam
June 14, 2026
Unprompted review
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Company details
Information provided by various external sources
Enjoy the same luxury bedding at hotels. 100% of our pillows are assembled in the USA. Find the hotel bedding of your dreams at Downlite.
Contact info
Duke Boulevard 8153, 45040, Mason, United States
- www.downlitebedding.com
2.8
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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I ordered 2 luxury pillows and cases…
I ordered 2 luxury pillows and cases back on May 23rd 2026 for over $140. I have gotten no updates when shipping. No responses to phone calls or email.
At this point, i'm considering reaching out to paypal.For a refund. What would really like the product. We experienced the product back in may at a Sheraton Hotel and i decided to buy the pillows directly from downlite but now have concerns.
May 23, 2026
Unprompted review
Perfect Night’s Sleep
My daughter and I discovered Bedding by Downlite, when we visited an Atlanta Hotel in 2023. I think we both had the BEST NIGHTS SLEEP, we had, had in years. I immediately purchased products when I returned home. I am a repeat customer, because I just purchased 2 more bed pillows. The pillows are expertly sewn and have the perfect amount of loft and support. After, just 2 nights, the crick in my neck, is gone. Downlite, you have a Customer for life. Thank you!
December 18, 2024
Unprompted review
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