Down Under Centre Reviews 

315
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly supportive staff for providing clear guidance, answering every question promptly, and maintaining excellent communication throughout the entire migration process. Many people appreciate how approachable, patient, and knowledgeable the team members are, successfully taking the stress out of paperwork. Furthermore, consumers highlight the intuitive online portal and efficient post-grant support as valuable resources that simplify each step. Reviewers consistently emphasize that the professional assistance and dedicated personal attention they received were entirely worth the investment. Clients feel fully supported from initial consultation calls all the way to final visa grants.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their incredible expertise, patience, and... See more

Service

Reviewers highlight positive aspects of service, praising the team for providing outstanding, stress-free... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting incredible support, clear... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting how supportive staff and... See more

Customer communications

Users describe positive interactions with customer communications, noting that reviewers always responded... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The down under centre from the very first consultation phone call up until my visa grant were second to none! The support and expertise I got from them was incredible from the skills assessment phas... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from Mel, Shelley & Vic! They were professional, knowledgeable, and incredibly helpful throughout the entire process. They made everything so much... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with DUC. Everything went smooth and received my 190 visa grant within 4 months of initial contact. My migration support specialist Olivia was perfect in every sense throughout... See more

Company replied

Rated 5 out of 5 stars

We never felt sales pressured during initial phone calls and once we got the ball rolling we were at ease with every conversation with Jenny. The level of service and knowledge within the DUC is... See more

Company replied


Company details

  1. Visa Consultant
  2. also in
  3. Educational Consultant

Written by the company

Specialising in Australian Trade and Professional Skills Assessments: Electrical, Construction, Mechanical, Engineering, Teaching, Nursing, Hospitality, IT and more. Visa services for Skilled, Partner, Parents, Employer Sponsored and more. FREE, honest appraisal of your eligibility.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(315)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5/5 Stars

5/5 Stars – Smooth, Professional, and Highly Efficient Visa Process!
We couldn't be happier with the support provided by the team at the Down Under Centre. We started our Australian visa journey back in January 2026, received our invitation to apply in June 2026, and officially received our visa grant this November 2026!
​The team guided us seamlessly through every single stage of the application, keeping everything clear, organized, and stress-free. Their deep expertise in Australian migration made a world of difference for our family. If you are looking for reliable and knowledgeable migration agents to help make your move to Australia a reality, we highly recommend the Down Under Centre!

November 6, 2026
Unprompted review
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Reply from Down Under Centre

Hi Malcolm, thank you so much for your lovely review! We are thrilled to hear our team were so helpful and made the process less stressful. Wishing you all the best in your new life Down Under!

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Rated 5 out of 5 stars

Great experience with my OTSR assessment for my Australian electrical licence! ⭐⭐⭐⭐⭐

I had a great experience with Down Under Centre throughout my OTSR assessment process to obtain my Australian electrician's licence. A big thank you to Mel for being so friendly, helpful and supportive throughout the process, and to Patrick, who conducted my practical assessment, for his professionalism and friendly attitude. I really appreciate their help and would highly recommend DUC!⭐⭐⭐⭐⭐

November 3, 2026
Unprompted review
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Reply from Down Under Centre

Hi Hami, thank you for taking the time to leave such a wonderful review. We greatly appreciate your feedback and are delighted to have been part of your journey. Wishing you all the best!

Rated 5 out of 5 stars

I highly recommend Down Under Centre!

I highly recommend Down Under Centre!
They made my whole visa process so easy and definitely don't leave you in the dark. The moment there is a new update they immediately take action by notifying you of the next steps to be taken.

November 3, 2026
Unprompted review
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Reply from Down Under Centre

Hi Quintin, thank you so much for your lovely review! We really appreciate your feedback; wishing you all the best!

Rated 5 out of 5 stars

The down under centre from the very…

The down under centre from the very first consultation phone call up until my visa grant were second to none! The support and expertise I got from them was incredible from the skills assessment phase (massive thank you to Doug) up until the visa stage handled by the amazing Jen who was remarkable. They help dreams become reality. Thank you so much.

For anyone in the early and starting stages to this complex process look no further than the down under centre!

November 4, 2026
Unprompted review
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Reply from Down Under Centre

HI Ted, thank you so much for your wonderful review! We will pass on your kind words to the team. Wishing you all the best in your new life Down Under!

Rated 5 out of 5 stars

Great from start to finish helped me…

Great from start to finish helped me along from start to finish would highly recommend

October 29, 2026
Unprompted review
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Reply from Down Under Centre

Thank you, Joe, for your kind words! We really appreciate your feedback and wish you all the best for the future!

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Rated 5 out of 5 stars

DUC will make it happen!!

We had a really horrid experience with another Immigration agency and lost a lot of money. Feeling at our lowest, I reached out to the DUC. We had a phonecall straight away from Wes who promised us he would help us get to Australia. He is a man of his word!! We worked with Jennifer who supported us all the way through the process and was always on the other end of the phone when we needed her. After 5 months, we had our grant today. DUC has changed our lives forever and we could not be more grateful. What a great bunch of people. Highly recommend, when they say they will get you there, they really do!!!

October 26, 2026
Unprompted review
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Reply from Down Under Centre

Thank you for your lovely review, Kate, we will pass your kind words onto Jen and Wes. Wishing you all the best in your new life Down Under!

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. The team at The Down Under Centre made what could have been a complicated, stressful skills assessment process straightforward and completely manageable. Their guidance on documentation, trade requirements, and timelines was spot on, and communication was clear every step of the way. If you’re a tradesperson looking to get your qualifications recognized for Australia, don't look anywhere else. Highly recommended!

October 13, 2026
Unprompted review
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Reply from Down Under Centre

Hi Kudzai, thank you so much for your lovely review! It really means a lot to us to hear our team could be so helpful with your skills assessment. Wishing you all the best!

Rated 5 out of 5 stars

Had a great experience with DUC

Had a great experience with DUC. Everything went smooth and received my 190 visa grant within 4 months of initial contact. My migration support specialist Olivia was perfect in every sense throughout the whole process, answered every question I had and reassured me along the way. Highly recommend this company to anyone looking to get their visas. Thankyou so much for everything

October 7, 2026
Unprompted review
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Reply from Down Under Centre

Thank you for your wonderful review, Callum! We will pass your kind words onto Olivia. Wishing you all the best for your new life Down Under!

Rated 5 out of 5 stars

What a company!

I contacted the DUC in June, 2027 and spoke to a man called Mick. He was informative and passed me to the relevant people within the company - this is where I met Mars (Marie).
There is nothing but positivity that I want to share about her. She was informative, on the ball, full of joy and laughter from start to finish from uploading documentation to passing my technical interview.

The only negative thing I have to say is my time has come to an end with her. This company makes you feel like part of the family, guiding you all the way and I wouldn’t hesitate to recommend them, especially Mars.

Thank you so much for everything you have done to help us make our dream living in Australia come true. Now, looking forward to working with Cai in the visa department.

October 12, 2026
Unprompted review
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Reply from Down Under Centre

Hi Matthew-Anthony, thank you so much for your lovely review! We will pass on your thanks to Mars and the team. Wishing you continued success on your visa journey!

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Rated 5 out of 5 stars

Amazing

The team at Migration Agent Down Under Centre went above and beyond to help me achieve my migration goals. They were professional, friendly, and incredibly patient throughout the entire process. No matter how many questions I had, they always took the time to explain everything clearly and made sure I felt confident every step of the way.

Their dedication, expertise, and attention to detail gave me peace of mind during what can be a very stressful journey. I am extremely grateful for all their hard work and would happily recommend them to anyone considering migrating to Australia.

October 8, 2026
Unprompted review
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Reply from Down Under Centre

Thank you for your amazing review, we are so pleased to hear our team were so helpful at every step and really appreciate you taking the time to share your experience! Wishing you all the best in your new life down under!

Rated 5 out of 5 stars

Team was a pleasure to work with and…

Team was a pleasure to work with and made it so easy to complete my skills assessement, without them I would of struggled

October 12, 2026
Unprompted review
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Reply from Down Under Centre

Thank you so much for your lovely review! We really appreciate your feedback; wishing you all the best!

Rated 1 out of 5 stars

What started with a positive experience…

What started with a positive experience has now changed to one of the worst ones of my life!
7 months ago we was told of visa was ready to lodge so we put our house up for sale… house sold and still no visa, moved over to australia to wait anyway (advised to do this) and still no visa lodged!!!
We have been ignored over and over again, having to go above our agent and then still no one there fighting our corner! I have not seen a single timeline that has taken this long! Spending thousands and thousands of pounds to now be debating whether we have to leave because we still do not have a valid visa. But also, because of the stress, anxiety and the depression this has caused to our family!
I hope no one else has to go through this and gets an agent who will actually follow up and make things happen instead of making excuses!

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

DUC 10/10

If you are planning on emigrating to Australia then use The Down Under Centre. I can’t imagine how difficult it would have been without them. You get what you pay for.

Lauren was my migration agent and she was amazing. Very quick to respond to any queries and very pleasant on calls / email.

September 22, 2026
Unprompted review
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Reply from Down Under Centre

Thank you for your amazing review, James! We are so glad to hear we could help you through the process and will pass your kind words on to Lauren.

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

We couldn’t be happier with the service we received from Mel, Shelley & Vic! They were professional, knowledgeable, and incredibly helpful throughout the entire process. They made everything so much easier, kept us informed every step of the way, and were always available to answer any questions we had.

We’re so grateful for their hard work, guidance, and support in helping us with our visa journey. Thank you so much for everything! ⭐️⭐️⭐️⭐️⭐️

September 16, 2026
Unprompted review
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Reply from Down Under Centre

Thank you so much for your lovely review, we will pass on your kind words to Mel, Shelley and Vic! Wishing you all the best in your new life down under!

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!

After a great recommendation from our migration agent, I am going through my skills assessment through Down Under Centre, and it's been a great experience. The whole team, especially my client manager, Jiwanjot Singh, is very professional, prompt in communication and patient with my application paperwork. If you are planning to get your skills assessment done for Australian visa, do not hesitate to contact Jiwanjot Singh and their team to help you out. They are knowledgeable, experienced and will guide you all the way.


Paulino and Jenny

August 17, 2026
Unprompted review
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Reply from Down Under Centre

Thank you for your lovely review, Paulino, we really appreciate your feedback and will pass on your thanks to Jiwanjot as well! Wishing you all the best!

Rated 5 out of 5 stars

Their communication and guidance is…

Their communication and guidance is fantastic. Can’t rate them highly enough.

August 25, 2026
Unprompted review
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Reply from Down Under Centre

Thank you so much for your positive review, Lee! We really appreciate your feedback and are always here to help if you need us!

Rated 5 out of 5 stars

DOC Highly recommended

DOC is hands down the best migration and relocation organisation there is out the everything is broken down for you into manageable steps making what should be a stressful a breeze. Quick and easy to get in touch with and answered any and all question I had highly recommended.A special thank you to Tanya much appreciated your help and effort with my application thank you.

August 13, 2026
Unprompted review
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Reply from Down Under Centre

Hi Harry, thank you so much for your lovely review, we really appreciate your feedback and will pass on your thanks to Tanya!

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Rated 5 out of 5 stars

Couldn’t have done it without the DUC

The DUC have been so helpful with everything from finding us someone to sponsor us, to getting all paperwork together and wording things correctly for immigration. Couldn’t have done it without them, thank you so much!

July 28, 2026
Unprompted review
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Reply from Down Under Centre

Hi Amy, thank you so much for your lovely review, your feedback is very much appreciated! Wishing you all the best for the future!

Rated 5 out of 5 stars

PR review

From the first phone call, Wes put me at ease and assured me that I would get PR in the route I wanted to go down. Lauren was on the ball straight away my skills assessment and eligibility for Skills nominated visa. She was a massive help and really quick at responding to any questions I had at anytime throughout the process. Really fast turn around and over the moon with the easy and basically straight forward process. It wasn’t as bad as I thought in the end up. Thank you all at DUC.

July 24, 2026
Unprompted review
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Reply from Down Under Centre

Thank you so much for your lovely review, Matthew, we really appreciate you taking the time to share your experience! Wishing you all the best in your new life down under!

Rated 4 out of 5 stars

huge thanks and shout out to Louisa…

huge thanks and shout out to Louisa Clark!! She was incredible to deal with, very helpful, very patient and very responsive.

July 3, 2026
Unprompted review
Down Under Centre logo

Reply from Down Under Centre

Hi Jamie, thank you so much for your feedback! We will pass on your thanks to Louisa.

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