DPJ Workspace Reviews 

Amazing experience with the customer service and fantastic support with the product purchased a few years ago - well done DPJ Workspace..!

This time, it was with the German customer service, we already had a great experience with the Swedish customer service regarding the order process.

Still not have received my order nor new order confirmation-

Can I also give 0 stars?? What a disgrace is this company (service). Where shall I start?

1. I ordered a sit-stand desk with adjustable frame. Delivery time was already way longer then promised.
2. When the delivery man came he only handed me over a box with the desktop WITHOUT frame
3. The tabletop had a huge scratch on the tabletop.

This ofcourse could happen and everyone makes mistakes, myself multiple times a week as an owner of a business. But I always fix it properly with my customers, always!

So when I send an email about the issue it started to get ugly for me:
- They kept asking me about where the frame and the pallet sending was, as said I never ever received this.
- Several mailings went on then they decided to ‘compromise’ me with a “new” frame. But there is nothing new cause I never received one. I also had to pay for the shipping costs!!! Haha
- of course thats not how this works so I emailed them this back. Then suddenly the emailed that shipping costs were paid by them.
- but now I’m still having this huge scratch on the tabletop. The customer service said comfortable “ this scratch has the benefit to be hidden while fixing the frame to that side of the table.
I will withdraw the transport fees for sending you a new frame”

HAHAHA!!
Yes people, this is my worst EVER experience of buying something online en also my FIRST ever bad review that I submitted.

Mistakes can be made, but solve them properly always.

Still hoping that this company fix the actual issue but I have last hope.

I rarely leave negative reviews, but unfortunately this has been a very frustrating experience.

I bought a Vluv balance ball from DPJ Workspace, sold with a 10-year guarantee. After some time, the inner ball shifted inside the fabric cover, making it impossible to access the valve and inflate the ball.

I have now spent hours trying to follow all instructions provided by customer service and the manufacturer — rotating the inner ball, trying temperature changes, etc. — without success. The product is still not usable.

What has been most disappointing is the handling of the case. The process has been ongoing since March 30th, and several of the replies initially felt like standard responses rather than responses that took my actual situation into account.

To be fair, customer service later contacted the manufacturer and continued the dialogue, which I appreciate. However, I am still left without a functioning product or a concrete solution.

I also noticed that newer versions of the product appear to have a redesigned outer cover with easier access to the inner ball, which makes the experience even more frustrating.

At this point, I simply wish the company would take clearer responsibility and provide a proper solution.

Very easy to use platform, you can find everything at good price

Foobar Foobar

Shipping was fast. I did order a table and it arrived in couple of days. That was the only positive thing. I made mistake giving out my email address to the site. Got over 20 spam emails in a day because of it.

So dont give any personal info (phone or email) to this company

No reviews can be submitted when placing an order, and you cannot proceed without submitting a review. That's why I gave it one star.
Reviews should be submitted after the items I ordered have arrived.

The legs are okay and seem like okay quality, however, I absolutely hated the table top, it looked cheap, cost way too much and I removed it right after installing it as I could not stand looking at it. Just lost 250€ for nothing…

Great selection, delivered within one week and good dels on quality office furniture. I,m really happy with my purchase.

Ordered a chair and a desk, chair was good, but the table top came in damaged. After complaining I received a new one, this one also came in damaged. The third one came with very little damage. It took five weeks to have a decent table top, had to drag three table tops two floors up. Also I now have two tabletops that I need to see to throw away somehow. Needs to improve their way of shipping. Customer service is also not the best.

The website gave an impression that it sells high quality furniture, but in reality the quality of the product didn't match its price.

Shipping was fast, the filing cabinet I ordered seemed safely packed. Upon unpacking, it turned out to be partially damaged.

However, I apparently didn't provide enough evidence that it was not my fault that the cabinet had arrived damaged, so it took quite some back and forth to eventually settle on the claim I made. I got back €100 as a compensation for a cabinet arrived chipped and damaged that is worth €400.

Quality is good and its delivery was done in right time.

Just ordered, but not yet delivered. So good, so far.

Great support , chair is good .
The headrest at the bliss chair fits not very well .

I ordered a desk through their webpage. It arrived later than expected, and i found the table top to be damaged on one of the corners. Probably it happened during transport. I have contacted customer service and awaiting their response.

Easy to select/navigate and buy.