Got my package in a decent time. When I opened it up, looks as if out came from behind the bathroom toilet. The bottle was dirty with what looks like pubs on it. Debating whether to use it or just... See more
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I am a long time customer and would normally give high marks but over the last few months, the products normally available are either consistantly out if stock or no longer available. This has forced... See more
I spent an hour putting together a couple of hundred dollar order and different products to offset the $17.95 shipping fee against multiple items. They emailed me to say they were out of 3/4 of the pr... See more
Ordered couple times with no problem , but last time was waiting for my stuff for couple weeks . Nobody contacted me in any way to explain why my package is late and what’s going on . Emailed - no rep... See more
Company details
Information provided by various external sources
The Nation's leader in discount nutritional products.
Contact info
29 Stauffer Industrial Park, 18517, Taylor
- 1-800-697-4969
- orders@dpsnutrition.net
- www.dpsnutrition.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Got my package in a decent time
Got my package in a decent time. When I opened it up, looks as if out came from behind the bathroom toilet. The bottle was dirty with what looks like pubs on it. Debating whether to use it or just going out and get it myself. Whoever package this should be fired on spot. Last purchase
Good luck getting them to process your order
Ordered 3 tubs of protein powder using the same address for both shipping and billing(they autofilled so no chance they were different) got an email after I got charged that my billing and shipping address were not the same and they couldn't process the order until they were so i sent over the address that was needed for both and I got no reply. I then sent another email asking about the status of my order and they replied the same thing," my address was not matching up and I needed to correct that." They gave me no information on how to correct an issue that was clearly on their end(I use the same auto fill info for all kinds of different sites and have never had an issue) Not a site that I would recommend unless you enjoy jumping through hoops+long shipping times because they wont process your order until all hoops have been jumped through.
Love the whey and their good deals
I bought 5 lbs whey from DPS and loved it.
Amazing taste and good on savings as well , i am a student ....
DPSnutrition is the worst
Since the year 2008, all of my orders have been delivered CORRECT 100% of the time.I have never complained once.... low and behold last week for the first time, i tried dpsnutrition.com...because i train hard and my go to nutrition products .were out of stock...so I ..ordered, had it delivered, was not what i ordered...so i reached out immediately with the order number to complain...they have not responded...to me , in my opinion....amazon...is the #1 bad ass in which i will remain...this dps nutrition , in my mind has to be the newcomer in bad businesses...bad customer service two thumbs down 👎..i will never order from this sort of business again....if it is a business...I should take to tick tock...nah i will just order from the most trusted
Buyer beware
Buyer beware! The product you buy has a short best used by date. And your price is not worth it. Buy from the company who makes the product for the best quality.
Waste of time dealing with this company
I spent an hour putting together a couple of hundred dollar order and different products to offset the $17.95 shipping fee against multiple items. They emailed me to say they were out of 3/4 of the products, but still wanted to charge me $17.95 to ship about $30 - $40 in products. They will consistently advertise products they don't have, then expect you to pay the full price shipping due to their inaccurate inventory tracking. It's such a pain to deal with this company. Either accurately list products for sale or offer free shipping....and when you mess up, you should eat the cost of shipping.
I’ve used DPS nutrition several times…
I’ve used DPS nutrition several times for my supplemental needs. Have never had an issue! Recently there was a nationwide shortage of a supplement and I began back and forth correspondence with Rich from the help desk in regards to my order. The absolute nicest guy and a guy you’d want to keep a conversation going with! Very impressed with service all around and Rich just being a friendly customer service rep which you hardly get any more! Thanks Rich!
Why question addresses
I have to say that I have not yet received my product, but received emails from MaryAnn regarding the difference in the shipping and billing address. I have ordered online for years and NEVER had a company ask why there were two different addresses. I explained because I wanted it shipped to my job and the was asked where I worked. I found this very strange. And when I responded this was very odd, MaryAnn stopped responding.
Order went to wrong address
Order went to wrong address, and I was told pretty much to get lose when seeking help from Maryanne - one of the reps.
Variety, price n time u order until time it vomes
Been dealing with dps for 25 years. There the best on every category.great customer service. N they have everything.
I order from them one weak a go
I order from them one weak a go. My order is still not shipped and they dont even answer on email !
brilliant products and really happy…
brilliant products and really happy with the service involved.
been ordering fron DPS nutrition since…
been ordering fron DPS nutrition since the year 2000 -- 0nly place ILL order 5 stars
Excellent customer service
Excellent customer service, super fast shipping, and they support the military. Highly recommend!
DPS delivers!!
They have competitive prices and always deliver your order quickly.
Many products to choose from and the…
Many products to choose from and the prices are very reasonable. As soon as my order arrived (which was on time, BTW), I immediately ordered another product. That's how satisfied I am.
I placed order for isolate protein and…
I placed order for isolate protein and I got charged for 62$ after few days I received phosphate salt pills .i called them and address the issue and they told me that are going to send my item right a way .after few more days I haven’t received my product and I called to see what’s the status of my shipment they said they don’t have the product ,no Apologies or admission. This company is scam,FRAUD AND shady . I wouldn’t recommend to anybody.
I don't use DPS too terribly often…
I don't use DPS too terribly often because i have a supplier thats closer. But since that supplier stopped carrying what i like, I always turn to DPS for it. They have great deals and a great selection. Being half the country away, it takes about 4 days to receive my goods (which isn't bad). My only issue is that many times i would like to order product, the website freezes upon me adding it to my cart and doesn't finish the action. When this happens there isn't much i can do so it usally leads me turning to ebay. I always come back though..
Do never order your supplements there
It took them a long time before warning me they couldn't charge my credit card because it's not a US issued credit card, they cancelled my order, no commercial gesture, please do never order your supplements there.
Terrible customer service
I had a very bad experience recently with DPS and won't be doing business with them again. I purchased 2 twin-pack bottles of a product therefore 4 bottles total and was charged for it, but when I received my package there were only 2 bottles. I immediately called and spoke to a man who said he'd take care of it and I'd receive the missing bottles in 1-2 days. After 4 days I never received anything and called back, this time speaking to a rather rude lady who told me they were out of the product and it would take 2 weeks to come back into stock. She said "I don't know why they didn't notify you but this is the situation." Instead I just opted for a 50% refund since 50% of my order was missing. The next day I saw the refund post and they had subtracted the total shipping cost from the refund which doesn't make sense since this was 100% DPS nutrition's mistake which they needed to correct. I called back and spoke to the same rude lady who proceeded to argue with me and then eventually agreed to refund me half the shipping. I was persistent with calling DPS and wasting so much of my time for the principle of not letting them rip off customers regardless of the $ amount, and for them to correct their own mistakes. Two days later I still didn't see a refund for the shipping so I called back and spoke to the same lady who said "It'll get done, we have to wait for our accountant to come in." Seriously an accountant just to issue a refund? I recommend just doing business with a reputable retailer instead of the unprofessional and very poor customer service at DPS nutrition.
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