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2.4

Poor

TrustScore 2.5 out of 5

11 reviews

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1-star

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2.4

All reviews

(11)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Hopeless

Hopeless. Half of the chargers are located in areas with no mobile signal so you can't use them.

The other half just don't work. Website glitchy. App seemingly nonexistent.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Would give a 0 if I could

Would give a 0 if I could. Charged me £20.63 and the car did not even charge. Emailed them and tried telling me it used electricy. It 100% did not.
On reading other reviews multiple people had the same issue. Check for yourself.
Also go by the name Clenergy EV
Total rip off company
Avoid

September 1, 2026
Unprompted review
Rated 2 out of 5 stars

I’m getting increasingly frustrated…

I’m getting increasingly frustrated with this company. They run my local EV Charging site. My bank card works for every other site I use it on but every-time I try to use it with their site it fails. Because you can’t use contactless at the pump I have no other option than to charge using my credit card. Every single time I try to call customer support, I am cut off after the pre-recorded message. I have never been able to talk to someone to fix the problem. So the charger works but only because I use my credit card and not my bank card.

August 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Not a clue

Not a clue. Some things don't work in Brecon. Tried twice and on each occasion _ doesn't work, can't put in the proper information they don't even ask the right question like which socket, A or B. But then many are difficult to use.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

I think this is a crooked organisation

I think this is a crooked or seriously incompetent organisation. They take charges but give no electricity. They charged our card 3 times for nothing. Phoned them and was put on hold for 32 minutes with the infuriating message “One of our representatives will be with you shortly”, eventually I gave up.

Avoid them if you can.

August 12, 2025
Unprompted review
Rated 2 out of 5 stars

Do you have a phone signal?

All the chargers I have come across work really well. The issue I keep encountering is the lack of phone signal which prevents me from using them.
Twice this week I have wasted about 15mins trying to get the charger working using my phone and then giving up and going somewhere else.
Why can't electric chargers be simple to use. Turn up, pay by card, move on. It's not rocket science. It already takes more time than normal versus petrol / diesel. I don't want to waste anymore time faffing around with downloading apps, registering etc..
Gridserve have it mastered!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

First time using Dragon Charging in Pye…

First time using Dragon Charging in Pye corner train station and the last , charger did not work but still managed to take 3 x payments out of my bank account, can view website details as not safe, please be carefull as company do not seem to care if it works or not. i will be sticking to PODPOINT at least the payments are safe and transparent

June 7, 2025
Unprompted review
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Rated 5 out of 5 stars

New EV charging infrastructure - so far so good.

New EV charging infrastructure - so far so good.
Have used in and around Aberystwyth recently.
- At time of writing - 100% reliable type 2 charging.
- Good access/availability in Aberstwyth and Abereron.
- Easy to initiate and pay for charging sessions via mobile.

Perfect to park car and leave for a couple of hours charging in these tourist spots.

May 13, 2023
Unprompted review

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