Drayton Reviews 

21
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TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have recently started working at 1 Bedford Row - what a great place to work! Alina has made me feel incredibly welcome and goes above and beyond to assist with any queries in a friendly and eff... See more

Company replied

Rated 5 out of 5 stars

Great place, helpful staff specially Alina the head of the office She is very professional and helpful person. The building is very clean and has a lot of facilities as well.

Company replied

Rated 5 out of 5 stars

1 Bedford row is a great working environment and Alina ensures it runs like clockwork. She takes particular pride in the free breakfast provided on Tuesdays and Thursdays which is a real highlight. Hi... See more

Company replied

Rated 1 out of 5 stars

We initially had a very positive experience at St George’s House, Hanover Square but unfortunately things changed significantly. Once the building reached full capacity, we were informed... See more


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4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.4

All reviews

(21)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely place to work

Really nice, welcoming building. Alina is lovely, has a great sense of humour, and always makes sure we feel looked after. Good breakfasts, a well-stocked drinks fridge, and fun building events like quizzes, drinks, and food. They’re good with dietary needs too. Would recommend!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great place

Great place, helpful staff specially Alina the head of the office
She is very professional and helpful person.
The building is very clean and has a lot of facilities as well.

October 9, 2026
Unprompted review
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Reply from Drayton

Thank you for your kind review Eslam! It’s great to hear you are enjoying The Drayton and our wonderful staff!

Rated 5 out of 5 stars

Bedford Row is a fantastic office space…

Bedford Row is a fantastic office space with great facilities. Alina, Head of House, is always welcoming, friendly and very helpful

October 9, 2026
Unprompted review
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Reply from Drayton

Thank you Amie, for your kind words and lovely review of Alina! We are pleased to hear that Bedford Row has been fantastic for you!

Rated 5 out of 5 stars

Excellent Service

I have recently started working at 1 Bedford Row - what a great place to work!

Alina has made me feel incredibly welcome and goes above and beyond to assist with any queries in a friendly and efficient manner.

Highly recommend!

August 25, 2026
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Reply from Drayton

Hello Elizabeth, We appreciate you taking the time to leave this lovely review and recommendation. Alina is a wonderful member of the team, and we are so pleased that you are enjoying the friendly environment at 1 Bedford Row!

Rated 1 out of 5 stars

A disappointing decline in service

We initially had a very positive experience at St George’s House, Hanover Square but unfortunately things changed significantly.

Once the building reached full capacity, we were informed that there was no longer sufficient Front of House resource to continue providing the same level of service.

Services that had previously been included were suddenly going to be reduced, unless we agreed to pay an additional monthly fee to maintain them.

This came only two months after we had entered into a new agreement, which included a 20% increase in our monthly fee. To then be told that we would need to pay even more simply to retain services that had previously been included was extremely disappointing.

This was particularly frustrating given that we had chosen a premium serviced office precisely for the level of service offered.

A real shame, as St George’s House is a beautiful building in an excellent location and our experience had initially been very positive.

Unfortunately, the new management has been disappointing. There is very little follow-up and, more concerningly, communication is often unclear and inconsistent, which has significantly undermined our confidence in them as a business partner.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great place to work

1 Bedford row is a great working environment and Alina ensures it runs like clockwork. She takes particular pride in the free breakfast provided on Tuesdays and Thursdays which is a real highlight. Highly recommend.

July 21, 2026
Unprompted review
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Reply from Drayton

Hi Sam, Thank you for taking the time to leave this kind review and recommendation. It is so great to read the kind words about Alina. We look forward to working together and continuing offering a great service, and of course, breakfast!

Rated 5 out of 5 stars

Bedford Row is a great working environment

Bedford Row is a great working facility. Alina is brilliant and always has the place well organised and nicely stocked with food, drinks - everything to may need. Highly recommend.

July 8, 2026
Unprompted review
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Reply from Drayton

Thank you for this review Joe. It’s great to hear you find 1 Bedford Row such a great working environment. Alina is a wonderful member of staff and we are pleased to hear that she keeps everything running smoothly!

Rated 5 out of 5 stars

Great office and great head of house in Alina

Our office and service is extremely good; our house manager Alina is superb in what she does, always provides a positive attitude and welcoming environment.

June 8, 2026
Unprompted review
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Reply from Drayton

We completely agree that Alina is a superb house manager. Thank you very much for the kind review and we look forward to continue working with you Verity Interior Ltd!

Rated 5 out of 5 stars

The Drayton

Alina, is always so friend and welcoming at Reception. The building is always really clean and well looked after and you make the whole experience feel positive and professional.

May 15, 2026
Unprompted review
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Reply from Drayton

Hi Chloe, Thank you for this lovely review of our staff member Alina. We shall pass on your kind words and are so glad you are enjoying The Drayton!

Rated 5 out of 5 stars

1 Bedford Row

we have an office at Bedford Row and it is a great place to be located and to welcome guests to. Alina does a brilliant job of making both staff and visitors feel really welcome. Would definitely recommend!

May 14, 2026
Unprompted review
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Reply from Drayton

Thank you for the recommendation Adam. We are so pleased to hear the location is great for you and your guests, especially with the brilliant Alina to welcome you all. We look forward to working together!

Rated 5 out of 5 stars

exceptional service

exceptional service, shout out to Alina for all her help too!

May 8, 2026
Unprompted review
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Reply from Drayton

Thank you Nick, We are very glad that you have received exceptional service!

Rated 5 out of 5 stars

Great office

This is a great, well maintained, professional office. I regularly visit colleagues here and am always met with a friendly greeting from Alina - nothing is too much trouble.

May 7, 2026
Unprompted review
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Reply from Drayton

Hello Hallbrown Marketing, we really appreciate your review! We always strive to provide a friendly, helpful experience, and it is wonderful to know that is your experience with us!

Rated 5 out of 5 stars

I have been renting a room at 1 Bedford…

I have been renting a room at 1 Bedford Row for the last 8 months. Its a lovely building supported by a great team. The team are also hugely responsive to requests and suggestions. I would thoroughly recommended to new businesses looking for a professional location in a beautiful London building

May 5, 2026
Unprompted review
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Reply from Drayton

Hello Nick, It’s wonderful to hear that you are pleased with the service! And we agree, the beautiful London building is a wonderful touch! Thank you for your recommendation!

Rated 5 out of 5 stars

Best Service Space in Town

Sadly, we've just moved out of the Drayton on Bedford Row.

From the first time I walked into the office, I was blown away by the whole atmosphere from the decor to the general energy from all the other tenants.

The management team are amazing. Alina, who manages Bedford Row is just fantastic. She always goes the extra mile and nothing is too much trouble for her. Maria is a great Landlord and will always take the time to have a chat if she's in the office.

I am genuinely sorry to have had to leave The Drayton, but sadly, circumstances meant that we had to move on.

November 3, 2025
Unprompted review
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Reply from Drayton

Thank you Chris! It really means a lot to hear how much you enjoyed your time at The Drayton, and that you appreciated the atmosphere, the building and most importantly, the team. Alina and Maria will be so pleased to hear your kind words. We’re very sorry to see you leave, but it has been a pleasure having you with us. We wish you and the team all the very best for the future!

Rated 5 out of 5 stars

Such a wonderful building and the…

Such a wonderful building and the lounge is so fancy! Manager kate is so nice and patient, very easygoing and helped a lot.

April 24, 2026
Unprompted review
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Reply from Drayton

Thank you for taking the time to leave such a kind review Yanlin. We are delighted to hear you are enjoying your experience with us! And we absolutely agree, Kate and the building are wonderful!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great receptionist

April 29, 2026
Unprompted review
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Reply from Drayton

Hello Oscar, thank you for your kind review. It would be great to know the name of the receptionist so we can pass on your kind words!

Rated 5 out of 5 stars

Great work space and the staff are…

Great work space and the staff are always on hand to assist.
Alina at 1 Bedford row is particularly helpful.

April 24, 2026
Unprompted review
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Reply from Drayton

It is great to hear you are enjoying the 1 Bedford Road services Ryan. Thank you for your review and for highlighting how helpful Alina is. We look forward to continue working with you!

Rated 5 out of 5 stars

Excellent service from Kat during our…

Excellent service from Kat during our office move to the white house.She supported us with everything.Her professionalism and willingness to help made the transition and setup really smooth and stress free.

April 17, 2026
Unprompted review
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Reply from Drayton

Hello Shah, Thank you for sharing your experience with us. We are delighted to hear that our team member Kat’s professionalism, made your office relocation seamless. We hope you enjoy The White House as much as we do!

Rated 5 out of 5 stars

Rebecca and the team are amazing

Rebecca and the team are amazing. They always make you feel welcomed and look after any guests.

The offices give a very warm and luxurious vibe, and are well located!

Thank you for looking after me and my guests Team Drayton!

March 11, 2025
Unprompted review
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Reply from Drayton

Hello Jimmie, we're so glad you and your guests feel well looked after by Rebecca and our team! It is wonderful to hear that you are enjoying our warm, luxurious offices and the great location. Thank you for taking the time to leave this great review!

Rated 5 out of 5 stars

Lovely building in a really convenient…

Lovely building in a really convenient location just a few minutes walk from Holborn station. The staff are helpful and the facilities are excellent.

May 1, 2023
Unprompted review
Drayton logo

Reply from Drayton

Hi George! Thank you so much for this lovely review, we're so pleased you think the location is convenient and look forward to working together.

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