AVOID AVOID AVOID
AVOID AVOID AVOID. If I could go back and listen to the little voice telling me something was off, I would have left this clinic in late 2025.
I was a founding member of Dr. Treat San Francisco from August 2022 - May 2026 and referred many neighborhood dog owners to this practice over the years.
Following billing errors after my dog's March 2026 dental cleaning, I conducted a comprehensive audit of invoices, clinical summaries, lab results and the complete clinical record. What I found was deeply concerning and the issues I uncovered extended well beyond billing.
Clinical concerns identified:
- Anesthesia monitoring failures during a dental procedure under general anesthesia, including multiple alarms with no recorded intervention
- A sedation procedure with no monitoring records
- Laboratory tests billed but specimens never submitted to the laboratory
- Vaccination records inconsistent with clinical documentation resulting in missed doses and unnecessary revaccination
- A clinical encounter producing a prescription for an antibiotic-resistant infection with no follow-up plan or corresponding chart entry
Billing concerns:
- $1,178.80 in billing errors corrected only after my independent audit — none identified proactively by the practice
- Additional $1,389.18 in billing errors with a denied refund requested despite documentation sourced from the practice's own records
I filed formal complaints with the California Veterinary Medical Board in June 2026 (Complaint 4602026002298 and 4602026002309).
Additionally, Dr. Treat is no longer an independent practice. It is operated by SVP California LP within the Mission Pet Health/Southern Veterinary Partners network. This ownership change was not disclosed to members who auto-renewed annual memberships after February 2025.
Current and former clients are encouraged to request complete clinical records and cross-reference them against invoices & visit summaries. Under California law (16 CCR §2032.3) records must be provided within 5 business days of a written request.
