Polar Ice Ltd. Reviews 

185
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service from Polar Ice. We needed dry ice for an event in Belfast, and the whole process was very smooth. The team were friendly, helpful and accommodating, and collection from their Portado... See more

Company replied

Rated 5 out of 5 stars

I ordered some dry Ice for next day delivery during Covid19 crisis and this was delivered by someone dropping this off at my door in their private car. I thought this was a little odd until several... See more

Rated 5 out of 5 stars

To make Christmas a little different we use dry ice for our family Christmas cocktails. Although we order a small supply we still experience the same pleasant efficient service from Polar Ice Ltd. Th... See more

Rated 5 out of 5 stars

Great service from Polar Ice, a very last minute request was put in as we needed it urgently and before the bank holiday. They were very helpful on the phone and we got the delivery the next day despi... See more

Company replied

Company details

  1. Dry Ice Supplier

Written by the company

We are Ireland’s leading Dry Ice supplier. We protect and enhance our customer’s business by providing a critical link with dry ice solutions, safeguarding and empowering your success. Polar Ice have been providing dry ice solutions across Ireland and Northern Ireland since 1996. With state-of-the-art machinery and ISO 9001 certification, we manufacture several dry ice products including solid blocks, slices and pellets. Our food-grade dry ice helps industries undertake critical and time-sensitive operations. We provide a full range of dry ice solutions for both commercial applications and domestic applications. We value agility and flexibility with big thinking, so we can be highly responsive and adaptive to your needs. We put the customer first and never compromise on quality. Employing the highest manufacturing standards, with absolute and ever-ready customer support. With our own FTA-accredited transport fleet, we offer guaranteed next-day delivery and a same-day urgent delivery service to meet our customers vital needs. Alongside dry ice we also offer gel packs and various insulated storage solutions. Protecting your product is essential. To ensure temperature-control of your shipment, Polar Ice offer a same-day re-icing service at customs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Polar Ice

Excellent service from Polar Ice. We needed dry ice for an event in Belfast, and the whole process was very smooth. The team were friendly, helpful and accommodating, and collection from their Portadown depot was straightforward. The dry ice was great quality and worked perfectly for our event. Very happy with the service and would definitely use Polar Ice again. Highly recommended!

September 14, 2026
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Reply from Polar Ice Ltd.

Thank you so much for your review! We’re delighted to hear that everything went smoothly and that our team could make the process easy for your event in Belfast. We really appreciate your kind words and look forward to helping you again in the future.

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Rated 5 out of 5 stars

Easy to order online

Easy to order online. Delivered very quickly.

September 2, 2026
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Reply from Polar Ice Ltd.

Thank you for your kind review Michelle! We’re delighted you enjoyed our quick and easy online ordering and delivery service. We really appreciate your support!

Rated 5 out of 5 stars

Deliver on time

August 5, 2026
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Reply from Polar Ice Ltd.

Thank you for your review! We’re delighted to hear you received your order on time.

Rated 5 out of 5 stars

Straightforward ordering and payment

Straightforward ordering and payment. On time delivery.

June 30, 2026
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Reply from Polar Ice Ltd.

Thank you for your review Christopher! We're delighted to hear that you found our ordering and payment process straightforward. We really appreciate your feedback.

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with - thank you

June 11, 2026
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Reply from Polar Ice Ltd.

Thank you for your kind review Susan. We are delighted to hear that you had a positive experience with us. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Ice packs

Great service

June 11, 2026
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Reply from Polar Ice Ltd.

Thank you for your review Edwin. We are delighted to hear that you were pleased with our service.
We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

10 kg of pellets for a steaming cauldron in a ballet show

I purchased 10 kg of pellets for a stage effect to run for two nights. Tracey was very helpful. The effect was great. With shipping it worked out at €50 per night for a four minute segment of the show.

June 11, 2026
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Reply from Polar Ice Ltd.

Thank you for your lovely review Donncha and for choosing Polar Ice. We are delighted to hear that the stage effect was a success and helped create a great performance over both nights. We wish you every success with future productions.

Rated 5 out of 5 stars

Great service I use the site at Cido…

Great service I use the site at Cido Craigavon Co Armagh so handy to use.

May 28, 2026
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Reply from Polar Ice Ltd.

Thank you for your kind review Pearse. We're delighted to hear that you find our service great and that our CIDO Craigavon site is so convenient for you to use. We appreciate your support.

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Rated 5 out of 5 stars

Reliable

Fast shipping. Great customer service.

May 8, 2026
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Reply from Polar Ice Ltd.

Thank you for your review Racquel

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Rated 5 out of 5 stars

Delighted by this companies products.

Helpful staff answered my questions in advance of ordering. Great product with well outlined handling instructions and easy collection. Would definitely use again.

March 19, 2026
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Reply from Polar Ice Ltd.

Thank you for your review Celeste. We look forward supporting your dry ice requirements going forward.

Rated 5 out of 5 stars

Great service from Polar Ice

Great service from Polar Ice, a very last minute request was put in as we needed it urgently and before the bank holiday. They were very helpful on the phone and we got the delivery the next day despite only calling at 3pm!

April 30, 2026
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Reply from Polar Ice Ltd.

Thank you so much Dave, we are always happy to help!

Rated 5 out of 5 stars

Dealing with treacy was just perfect…

Dealing with treacy was just perfect helpful and just a decent nice person. Had all the information and was a pleasure to deal with. Met the delivery driver also lovely man and done exactly what he said he would do.

April 6, 2026
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Reply from Polar Ice Ltd.

Thank you for your kind review Niall.

Rated 5 out of 5 stars

This company is Amazing

This company is Amazing, always helpful even for last minute bookings that require Dry ice.

March 20, 2026
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Reply from Polar Ice Ltd.

Thank you for your kind review Bernard. We are always happy to help.

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Rated 5 out of 5 stars

Bang on time

Bang on time, perfectly insulated packaging.
Recommended

February 4, 2026
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Reply from Polar Ice Ltd.

Thank you for your review Andy.

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