DNBC FINANCIAL GROUP LIMITED Reviews 

66
•
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Hi There, MY or AKG Consultings biggest problem with DNBC is the lack of USD accounts! The other problem for AKG is that the Authy App does not allow phone numbers from various countries to register,... See more

Company replied

Rated 1 out of 5 stars

No money out for 5 days software excuse and payment date issue not able to edit, call center staff wont give there names..can’t believe this is legal basicly locked out of account with no means of mak... See more

Company replied

Rated 5 out of 5 stars

I wanted to open a personal account. I found DNBC FINANCIAL GROUP. I got in touch, and thanks to Miss Sally Ho, who was very kind and cooperative, I opened the account in a few days. With an account... See more

Company replied

Rated 3 out of 5 stars

3 stars is suitable for DSBC. Fast opening time because my company has only 1 legal entity (myself as Director and Owner). They gave the result and requested me to make the 3000 EUR deposit within 15... See more

Company replied

Company details

  1. Bank
  2. also in
  3. Business Administration Service
  4. Financial Institution

Written by the company

We provide the best payment platform as well as worldwide money transfer service. DNBC Financial Canada LTD can assist you with different payment methods, whether it is a personal account or a business account. Sepa and Swift quick and efficient payments worldwide. Wherever you go, DNBC will do our best on your journey.


Contact info

3.4

Average

TrustScore 3.5 out of 5

66 reviews

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No recent history of asking for reviews

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3.4

All reviews

(66)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

suddenly no contact

I have been with the bank for some years now and found them really dast and efficienct.

This time now outward trabsfer has been delayed but noone is talking to me. Emails sent to transition team and customer support ...but no constuctive feeed back

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Do not work with them !

Do not work with them !! To open account and receive you as customer they do verry quick work , but after when discover their fees and they change rules of trasfert every time , and when you want to close your account, this is the problem!! You will never close it and they keep got their fees until you have 0€ in your account , so be verry vigilant with them!!!

October 1, 2025
Unprompted review
Rated 3 out of 5 stars

Some Issues experienced!

Hi There, MY or AKG Consultings biggest problem with DNBC is the lack of USD accounts! The other problem for AKG is that the Authy App does not allow phone numbers from various countries to register, I am living in Zambia, with a Zambian tfn number and that is not allowed, recognized! This creates problems for me when travelling a lot! Of course I would also like to see a lower transaction fee!!!! Otherwise I find that mostly it is working well!

September 26, 2025
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback and for choosing DNBC Financial Group! We truly appreciate your trust and will continue improving our services to better meet our clients’ needs.

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Rated 1 out of 5 stars

Never open an account with them.

Consultants provide false information about account capabilities. When you open your account, it turns out that the required features are "temporarily unavailable." I mean the lack of possibility to open an account in US dollars. The most important thing: the consultant informs you that a deposit of €1,300 is required to open an account. This deposit will be returned upon account closure. However, the contract stipulates otherwise: you cannot close the account within a year. Otherwise, you'll face a €1,000 fee. The consultant doesn't mention this. The user fee is €99. Your "deposit" will likely be used to cover maintenance costs unless you fund your account otherwise. As a result, after a year, you'll receive virtually nothing back.

I recommend anyone who has been deceived or received poor service to file a complaint against this bank. Their actions directly violate the laws of Canada, Switzerland, the European Union, Hong Kong, and Singapore. These actions could potentially be construed as fraud.

Don't be lazy and send a report to the Canadian police by regular mail. Chat gpt will help you file one if you show them all your correspondence with their agents.

UPD: What do you expect by giving such answers? I have all the correspondence with your manager, where all the allegations are clearly stated. Furthermore, I have correspondence with your support staff, whose employees simply ignored my indications of the illegality of your actions and pointed to the current contract.
Today you already tried to mark my review as slanderous, but the administration of this site found no reason to know my review was false. Therefore, now you're simply making up pathetic excuses for yourself.

September 14, 2025
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for sharing your feedback.
We would like to clarify the following important points:

1. You currently do not hold any active account with DNBC. Our team has verified that no valid or active account exists under your name in our system.

2. All DNBC fees and policies are transparent and publicly available on our official website. THERE ARE NO HIDDEN FEES. During the account opening process, all clients receive detailed table fee and service terms clearly stated in the Application Form before signing.

3. The statements made in your review contain false information and misleading claims that may cause misunderstanding among other users. DNBC provides services in full compliance with applicable laws and regulations in all jurisdictions where we operate.

We remain open to resolving any genuine concerns directly. You may contact our support team at customersupport@dnbcgroup.com for clarification or assistance.

—
DNBC Financial Group Team

Rated 5 out of 5 stars

Helpful staff

I was assisted in opening a business account by Ms. Joy Tr. It was great, she assisted me quickly and the process was very fast. All communications are clear in email and system, you can check at any time.

November 8, 2024
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback, it is our pleasure to have you as a valued client!

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Rated 5 out of 5 stars

Excellent Banking services.

Excellent Banking services.
Polite & helping client support team.

It's been more than 2.5 years, we are associated with DNBC and so far always been served with highest level of banking services.
Thanks a lot to Team DNBC.

April 23, 2024
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback! We will keep doing our best!

Rated 5 out of 5 stars

I have an international consulting…

I have an international consulting business and this bank helped me to open my first account 3 years ago and now it’s a very important tool for major of my transactions because is very serious and punctual.

April 17, 2024
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback! We will keep doing our best!

Rated 5 out of 5 stars

DNBC has very great service

DNBC has very great service and good support team!

April 15, 2024
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback! We will keep doing our best!

Rated 5 out of 5 stars

I opened an account originally with DSBC, Lithuania

I opened an account originally with DSBC (as the bank was then known), now DNBC, in 2021.. In 2023, I decided to transfer my existing Lithuania account to Canada. As this was a new account, the details had to be verified again. As the Canada account uses a third party card, I needed proof of address. However, the card provider did not accept my account provider as valid since it was not yet an official UK bank. (When checked, it turned out to be true). I then subsequently tried a building society (savings) account. In the UK, building societies are not actually banks, they fulfill a rather different role, but pay better interest rates on savings accounts then a bank. The card provider was not aware of the legal status of building societies (they are nonetheless regulated by the UK Financial Conduct Authority. FCA). My choice of address proof was limited by my circumstances, post divorce (I am literally writing a book about the ordeal I have been through). Like most things in the UK, obtaining a police residency certificate is not cheap, costing 55 GBP (about $70 USD or €64 EUR), and would take approximately 1 calendar month to be issued. So, hats off to Sally Ho who resolved the matter - indeed I would have given a 6th star to her if I could! For reference, I am a UK citizen by birth, and my driving licence was stolen in a robbery - it too awaits replacement. Keep up the outstanding work! David, London UK.

March 21, 2024
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback! We will keep doing our best!

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Rated 5 out of 5 stars

was acceptable advice

Was a great experience, the staff are mean but the drink are amazing the music is oksy

January 2, 2024
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback!

Rated 5 out of 5 stars

successful personal account with DNBC and I satisfied about service "success and progress in cultural and economic growth is to place the right person in the right

I am also pleased and I express my feeling in these lines of the wonderful, accurate and perseverance work of the Public Relations Officer at DNBC Bank In the end, it resulted in a wonderful, accurate work and perseverance in fulfilling my desire despite all the difficulties. They were analyzed from the speed of opening the account, providing me with bank documents, and completing the transaction quickly, despite the delay in sending the first payment.But with the correct and useful follow-up and directions I managed to deposit the first payment And get a quick and nice interview and provide me with bank documents and complete the transaction quickly Until the last necessary procedures, I noticed the banking application and the obstacles that met me in confirming the authentication information, but the support and follow-up team did not hesitate to provide the service to me even during the holidays, and therefore I am very proud to be a customer of this establishment and have an active background of excellent customer service Although I have notAuthentication I hope that I have achieved my desired goal in opening my personal account, and that I will always find this wonderful and patient amount in customer service All thanks and appreciation to all the team working in this institution

August 22, 2023
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback!

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Rated 5 out of 5 stars

I wanted to open a personal account

I wanted to open a personal account. I found DNBC FINANCIAL GROUP. I got in touch, and thanks to Miss Sally Ho, who was very kind and cooperative, I opened the account in a few days. With an account manager like Miss Sally Ho, it's very easy.
The compliance team, Mr. Arnas Butvilas, with whom I interviewed online, was very kind, cooperative, and professional.
I recommend DNBC FINANCIAL GROUP! A wonderful team!

March 28, 2023
Unprompted review
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Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback!

Rated 1 out of 5 stars

Worst bank I have ever worked with

Worst bank I have ever worked with. Extremely bureaucratic, if you are a foreigner you can open a bank account but they do not provide a bank card, not even a digital one.
The maintenance and transaction fees are extremely high.
To close the bank account the process is very slow.

Do not open an account with them, I’m sure you will surely regret!

March 27, 2023
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Dear Sulen,
We would like to clarify that you have agreed to wait until March 2023 to close your account with no additional charge.
On top of that, DNBC's policy is to have all clients to attend the meeting to show their Passport.
We are truly sorry for your experience at DNBC and in June 2023, Cards will be available again.

Rated 5 out of 5 stars

We have a great experience working with…

We have a great experience working with DNBC as their employees and support team make me WOW for every work We need support from them.

March 21, 2023
Unprompted review
DNBC FINANCIAL GROUP LIMITED logo

Reply from DNBC FINANCIAL GROUP LIMITED

Thank you for your feedback!

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