DSHOP Reviews 

15,055
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,603 reviews, reviewers had a great experience with this company. Many customers frequently mention that online ordering is simple and straightforward, while delivery services are remarkably quick, reliable, and well-communicated right to the doorstep. Shoppers also find the prices very reasonable, appreciating the excellent value for money offered across a wide variety of practical items. However, some customers also noted issues regarding product quality, mentioning that certain items arrived smaller than expected, lacked proper structural stability, or produced unexpected noises during use. A few reviewers additionally pointed out that specific products did not match the online descriptions, promotional photos, or expected quality standards.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product satisfaction, as many consumers praised items like toys,... See more

Quality

People report ambiguous experiences with quality, as reviewers express a mix of satisfaction and severe... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times that... See more

Order

Reviewers mention positive feedback about order, noting that items arrive quickly, communication is great,... See more

Price

Users describe positive interactions with price, frequently highlighting affordable costs, reasonable postage... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery a bit slower than I expected but product fine and using the umbrella with wind up handle very easily. Much less trouble than my old umbrella and much lighter to carry.

Company replied

Rated 5 out of 5 stars

The fast delivery and notifications were terrific definitely worth 5 stars. The product although works is a lot smaller than I realised and the light is very dull, it's more suited as a night light... See more

Company replied

Rated 5 out of 5 stars

I had an awkward corner space I needed to fill and the purchase I made did the trick quite inexpensively. It was easy to put together and was exactly as it appeared in the online photos. I am very hap... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the rugs, excellent value for the size and price. They unrolled easily; also easy to clean (my dog laid down straight after rolling round in the dirt) but was able to clean with a basi... See more

Company replied


Company details

  1. Store
  2. also in
  3. Department Store
  4. Furniture Store

Written by the company

Live Better for Less with Dshop! Discover thousands of great deals at Dshop.com.au, where you can shop and save on quality products delivered straight to your door from local warehouses. Enjoy unbeatable prices, fast Australia-wide delivery, and a smarter way to shop, only at Dshop.


Contact info

4.0

Great

TrustScore 4 out of 5

15K reviews

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Asks customers to review

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4.0

All reviews

(15,055)

1,394 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered two extra-large carpets and…



I ordered two extra-large carpets and was waiting for the tracking information. However, I never received the carpets or any delivery.

I then received an email from your company advising that my order had been cancelled. Despite this, my payments through Afterpay have not been cancelled, and I have already made two payments.

I have sent several emails requesting an explanation and a refund, but I have not received any response.

I am extremely disappointed with the way this matter has been handled. I should not have to continue paying for products that I never received and that your company has confirmed were cancelled.

I am requesting that you immediately cancel the remaining Afterpay payments and arrange a full refund of the two payments already made.

Please respond to my complaint as soon as possible and confirm that this matter has been resolved.

I am not happy with the lack of communication or customer service I have received.

November 9, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute cheats

Absolute cheats! Bought a set of bed-side drawers (Serene 2-Drawer Bedside Table Nightstand, white). On assembling it, I found that the drawers droop near 45 degrees when extended. On reporting the issue to them, they described the droop as *slight* and asked me to foot the cost of shipping and return, completely ignoring the Australian Consumer Law (ACL). Absolute cheats and must be avoided.

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality furniture

I have bought 2 pieces of the furniture and I'm so happy with the quality.
I'm now looking at getting a third piece to match what I have.
Easy to order, delivery is quick and easy

October 14, 2026
Rated 5 out of 5 stars

Happy shopping at DSHOP

I have purchased from DSHOP in the past and the delivery was excellent as were the products Now that I have purchased again I find that the excellent service I have received in the past is still excellent now. Just keep up the good work. Thank you.

October 12, 2026
Rated 5 out of 5 stars

Excellent Service

The item that I ordered was exactly what I wanted, it was easy to put together, the communication was awesome and the delivery time was outstanding. Highly recommend DSHOP.

October 12, 2026
Rated 5 out of 5 stars

Very professional

Very professional

December 8, 2025
DSHOP logo

Reply from DSHOP

Hi Francis,

Your feedback made our day! We're so happy to know we could provide you with a great experience. Thank you for sharing.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Ease of purchase online and prompt…

Ease of purchase online and prompt delivery. Well priced and delivery didn't cost an arm or a leg.

September 14, 2026
DSHOP logo

Reply from DSHOP

Hi Annette,

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Good product range,reasonable delivery…

Good product range,reasonable delivery prices, quick delivery

October 5, 2026
DSHOP logo

Reply from DSHOP

Hi Gary,

Your feedback made our day! We're so happy to know we could provide you with a great experience. Thank you for sharing.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Exactly what I needed for weighing my…

Exactly what I needed for weighing my medications

October 5, 2026
DSHOP logo

Reply from DSHOP

Hi Gerry,

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.

Warmest regards,
The Dshop Team

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