DSV A/S Reviews 

Please hire a UX designer to fix your booking platform myDSV.
It's so terrible. It makes me want to throw my keyboard through the monitor.

Non existent service!!! It took 111 days!!! That's way too long!

After failing the first delivery date on 9/2, they booked the delivery 4 times more (11, 13, 18 and 19/2) by sending an sms with date and time frame. Every single time I made arrangements with my employer, changed personal appointments and waited for them the whole day. They simply did not show up and they did not even bother to send a notification, make a call or provide any explanation. On the phone they acted surprised and said “I do not know why we failed. I will make sure it will work next time”. And they failed again, again and again. It is unbelievable… i never experienced that before in Denmark. I had to cancel the purchase and give up buying the product. So frustrating and disrespectful.

Giant shout-out to the driver who just delivered my new mattress who went above and beyond in both attitude and action - he was a pleasure to deal with. Shipping and handling were effective and smooth and I didn't need to deal with anything - which is what you want in a logistics company!

No body don't call me before levering my package and leave it on the street!!!I don't know who confirms the receipt of my package, certainly not me

Stay away. I have been a DSV customer for more than a year used them for LLC shipments and it was a constant struggle to get the prices right. DSV wouldn't deliver before all fee where paid, but the problem was double invoicing from both main office and satellite station. When these things where pointed out they simply closed my account because I was too much trouble and didn't pay on time. Well I wasn't going to overpay was the right description.

Now I have tried for almost 3 months to get a refund for my last double pay with no luck.

I was looking for a shipping company that picked up goods from the EU to Denmark. I got an offer and I did not understand it. I called DSV and got an explanation. Then everything was in place. First delivery I had to call and ask before anything happened. next delivery was more expensive than the first from the same place. Everything was more expensive than agreed and at no point was I greeted with anything but really poor service.
Do everything you can to avoid this company.
I should have read Trust pilot first because then I would never have contacted DSV.

What can you expect from a DANISH company... can't expect much.

Believe me when I tell you that DSV is the worst transport/logistics company if you can call it that way.

I worked with a lot of professional companies like FEDEX, UPS, DHL, Royal Mail and DSV is by far the the worst.

Unfortunately, DSV delivered 5 orders within 4 months because I always try and avoid them, sadly all my 5 orders were damaged, they didn't want to refund my money and said it's not their fault, what a joke.

Short story, I had to take them 5 times to court with my lawyer and sue them in order to receive my money.

It's unbelievable how they manage to operate when their services are unprofessional, bad, slow, they damage all your goods.

I've also took the time to read reviews about them from their ex employees and my god, what I found there scared me, the bad and unsafe conditions that these poor souls have to work in for a penny, in order to put some warm food on the table for their kids.

It's inhumane what these poor souls have to go with...

The Management is so terrible, slacky, unprofessional that it reflects in their poor services.

How this Danish company manages to operate on the market my mind can't understand.

BEWARE! Do not work with or for this company if you care about your packages and people.

Worst logistics company ever. They have no clue what they are doing. I've been stand-by for three days to receive my goods. Nobody called me or anything.

Bad experience, bad service, bad customer support.

Delivery expected 3-5. First of all will never be sooner date, always last day on the range.
Got SMS in the morning of last day, promising delivery 7-11. Waiting all day at home - nothing. Called at 14, support says will deliver til 16. Now 17.00 still waiting again - nothing.
First of all planned everything around that, the day, the work, the rental tools, the help - and everything was to waste. Hope to still receive it at some point.
Bad support, shouldn't be hard to notify on schedule changes or anything.

Not delivered. I spent all day home waiting delivery by DSV. The date was confirmed via SMS, but no luck. No call, no email to inform me about...