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2.6

Poor

TrustScore 2.5 out of 5

6 reviews

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2.6

All reviews

(6)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service

Bad customer service. After the 7-day trial, I tried to cancel my subscription, but it was very difficult to locate the cancellation option. I reached out to the support team multiple times, but I found them to be unhelpful and misleading.

Despite my repeated requests to cancel, I was still charged $89.99. In addition, I deposited $1,000 into my account and was unable to withdraw my funds. Every time I attempted a withdrawal, the app stated that there were not enough funds available, even though my money was in the account.

In my opinion, this app lacks transparency and has been very frustrating to deal with. Based on my experience, I would not recommend it to others.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Would give this platform zero stars if…

Would give this platform zero stars if possible. I put an ACAT in to transfer my account, but only half the account transferred. I attempted to liquidate the account, but an error showed the full amount still in my account, only half was available and sold. I have been trying to liquidate for 3-weeks now. My transfers and ACATs are rejected every time. The support is nonexistent. I want to close this account and move on. Be careful, when it comes times to get your funds.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best copy trading app!

Note: I originally wrote this review in December 2024 and just now realized I posted it on the wrong site. Here's the original review

I'm new to copy trading and looked at a few platforms before deciding to go with dub, mostly because it seemed to be the most user friendly platform for beginners. I copied 3 portfolios, and they all showed up, except for the current balance for one of them.

I sent an email yesterday (Sunday!) morning describing the issue. By late afternoon I received a response from Brett Chereskin, the COO. He informed me what he thought was the cause of the issue, and told me it should be taken care of by the next day. This morning I received another response from Brett stating what the issue was, and that it was resolved. Definitely 5 stars for customer service!

I highly recommend dub for copy trading. It's a class act.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD!!!!

This company is completely misleading to suggest that scraping 13F filings, which are publicly available and disclosed by investors with over $100 million in assets three months after the fact, will make someone rich. It’s absolute nonsense. These filings only provide a very limited snapshot of basic long positions. Do you really want to base your investments on outdated and incomplete information? Dont be fooled by these startups.

Here are some additional detailed info:

1. Time Lag: 13F filings are submitted quarterly and reflect the holdings at the end of the previous quarter. By the time the information is public, it could be months old, meaning the investor may have already adjusted their positions.
2. Partial View: 13F filings only require disclosure of long equity positions, options, and convertible bonds. They do not include information on short positions, derivatives, or non-equity investments, so you’re not seeing the complete portfolio or strategy.
3. Different Strategies and Risk Tolerance: The strategies of large institutional investors may differ significantly from what would work for an individual investor. They have different risk tolerances, access to information, and time horizons.
4. Size and Influence: Large investors like Buffett can buy and sell in ways that affect stock prices due to the size of their trades. Mimicking their moves on a smaller scale might not yield the same results.
5. Portfolio Composition: A 13F filing shows the stocks held but doesn’t provide context on why those stocks were chosen, the expected holding period, or how they fit into a broader strategy. Simply copying the stocks won’t necessarily replicate the investment strategy behind them.

August 22, 2024
Unprompted review
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