Dux-Soup Reviews 43

I find everyone in the organization helpful and DuxSoup works great in standalone mode.

However, since connecting it to pipe drive I have had months of infuriating data integrity issues- these include 1- wrong organizations posted to the pipe drive record, 2- shifting organizations in the pipe drive record
3- missing or incorrect linked in information about the candidate.

I am literally forced to check and recheck for every candidate when they are created in pipedrive from LinkedIn and then throughout the process. That's not how automation is supposed to work.

I'm not sure where the problems come from but I imagine it starts from a fundamental design errors. Their support people are nice but not usually very helpful until you get to a higher level. My suspicion is that they are understaffed and that there is not a lot of rigorous software testing. I compare their support to that of pipedrive which is incredibly on the ball and helpful.

This event was super valuable. I went in expecting to be sold into some program at the end, but this was not that at all! Ben really poured out all he had and you can tell that he genuinely wants to see people win on LinkedIn. I honestly believe that I can take the tweaks that I learned here and start seeing some improvements in conversion for sure. Thank you guys ❤️🥰🙏🏿

I used Dux Soup extensively while leading LinkedIn outreach for a digital transformation firm.

Our objective wasn’t volume-based automation — it was disciplined, account-focused outreach to enterprise decision-makers.

Dux Soup allowed us to:
- Build and nurture a highly targeted executive network
- Maintain consistent visibility
- Manage 5 strategic accounts concurrently
- Personalize outreach at scale without sacrificing relevance

Systematically track engagement across campaigns

Over time, this structured LinkedIn approach contributed to meaningful executive conversations and measurable business momentum. The company was ultimately acquired by a much larger firm.

Dux Soup didn’t “create” that outcome on its own — but it was a critical operational tool in executing a focused, repeatable outreach strategy.

Like any platform, results depend on positioning and messaging. Used strategically, it’s a powerful way to bring discipline and scale to LinkedIn-based account development.

The best support team ever!

As a novice, I've chatted and spoken with the Dux-Soup support team many times. It's amazing how many times they've brought me to the next level with simple solutions that were escaping me.

That said, they are also great at bringing me through more complex issues.

They really are great, and it's worth noting, they are real people. I've chatted with them and then on a Zoom call they'd say "Oh yeah, I remember you. Our team was talking about your question the other day"

So, be nice. There are some very cool people on the other end of that very responsive chat.

Highly recommend using Dux-Soup services as the leading automation solution provider out there, esp considering the competitive pricing and high levels of support.

The support team always reply quickly and offer solutions to almost all issues. To compliment this, Giles who is Head of Services is very helpful and a thought leader when it comes to LinkedIn automation.

If you're an individual user just dive in and get started, or if you're an agency (like we are) user you'll find a stable and scalable service that will help you to grow and retain your client base.

Great customer support team. Betul and Scott are always so helpful!

Good Tool with many helpful functions for sales activities. The customer service is outstanding and very responsive. Can only recommend this tool.

Great customer service

Excellent productivity tool and the customer service is world class. Rapid responses and 100% resolution, I've always been so impressed with their support team.

It isn't very often that I commend a tech support group, however the Dux Soup tech support is smart, timely, and correct! Well done!

Amazing Linkedin automation, and even better support, always a real person there to help you in no time and they actually know what they're talking about and solve the problem. Literally best support in the game!

Thank you Domi!

I just started using Dux-Soup. Great product and great customer support. Domi, Betul and Elena provide excellent support.

The product works as expected, though it is not always intuitive. Luckily support is very accessible, with quick and knowledgeable responses

The team solved my issue in a couple of minutes. They were really helpfull and nice.

My husband has just started using Dux Soup for his new business and is seeing excellent results. We just watched "The LinkedIn formula that generates $90K in 30 days" webinar and now I can't wait to get started too!

I am a long-time (since 2020) user of this amazing product. It has allowed me to leverage my time and build a business in a foreign country without ever having to travel there. Dux-Soup is constantly adding very useful features, many that were requested by their devoted users. Over the years they have evolved the platform to integrate with all major CRMs. Their Tech Support team is amazing: very rapid responses, no tickets. I have never once run afoul of LinkedIn and landed in "LinkedIn Jail" using DS. I highly recommend Dux-Soup to anyone who wants to build a business through LinkedIn!

I've been a DuxSoup user since 2017 using Turbo and recently upgraded to Cloud. It's been the best LinkedIn automation tool to manage my client B2B outreach out of the multiple ones I've tried over the years. Great job Dux, keep up the great work!