Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
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The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Acute sinusitis test product
Reply from e-Surgery & EVARO
Hello,
We're delighted to hear that you had a great experience with our service and that your product arrived quickly and on time! Thank you for your positive feedback.
Kym at e-surgery
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you received your product quickly! We appreciate you taking the time to share your positive experience with us.
Kieran at e-surgery
Very impressed with the service and the…
Very impressed with the service and the updates and advice and support
Fast efficient delivery of the product
Which may I add certainly worked within 3 days , no more pain no more swelling
Thankyou
5 stars from me
June 30, 2025
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you were impressed with our service, updates, advice, and support. We're glad the product worked so quickly for you. Thank you for your positive feedback!
Kieran at e-surgery
Emailed in advance of ordering and was…
Emailed in advance of ordering and was told they could not offer a y help, I have to put the order through. The 'consultation' questions did not match the reason for wanting the product and then the next day the order was refunded with no contact whatsoever. Poor customer service.
July 1, 2025
Unprompted review
Reply from e-Surgery & EVARO
Hello,
I apologise for the poor experience you've had with our service.
As an online pharmacy, we do have licensing restrictions that limit which conditions we can treat, but we should have explained this more clearly when you first enquired. The consultation questions not matching your needs suggests we may not have been able to help with your specific issue, but you deserved a proper explanation rather than a silent refund.
I'd like to look into this further and provide you with a clearer explanation of what happened. Please could you email us at hello@e-surgery.com with your order details? I'll personally review your case and ensure you receive the communication and clarity you should have had from the start.
Thank you for taking the time to share your feedback - it helps us improve our service.
Kind regards,
Hannah Customer Service at e-surgery
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you are pleased with the item you ordered and received fast delivery. Thank you for your positive feedback.
Tara at e-Surgery
no fuss
no fuss. Knowing the correct product that works was important to me. e-surgery arrived in less than 24 hrs. A real blessing.
June 17, 2025
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you had a positive experience! It's great to know that you received the correct product quickly. Thank you for your feedback.
Tara at e-Surgery.
Great Service
Great product, Great service, what more can I say.
Orders received within 2 days, Fantastic
Customer service very helpful when needed
June 17, 2025
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you had such a positive experience with our service! It's fantastic to know our customer service was helpful and your order arrived quickly. Thank you for your feedback!
Tara at e-Surgery.
This was literally painless and speedy…
This was literally painless and speedy and saved me from stress and symptoms getting worse waiting for a Doctor’s appointment. I really hate going to the doctors too!
As a person who has reoccurring UTI’s I know the symptoms (I have test strips too) and want to act quickly to stop it getting worse. The tablets were here next day after ordering, i could have cried. It means so much to get treatment speedily as it stops it becoming ‘set in’ and hard to get rid of so I thank you for this! (I have made a doctors appointment to discuss a long term plan to deal with this, but this was a lifeline whilst I wait)
I will definitely use them again if needed.
June 9, 2025
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that our service provided you with quick relief and peace of mind. It's great to know that you received your order promptly and found it helpful while waiting for your doctor's appointment. We appreciate your feedback and are glad we could assist you.
Tara at e-Surgery
Great service and product 5*
June 1, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to give your feedback, we're happy to hear you were pleased with our service!
Many thanks,
Hannah Customer Service at e-surgery
Puts major pharmacies in the shade
Easy to order and reorder, cheapest product on the market, fast delivery, regular updates on delivery, highly recommended
May 26, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your kind words and taking the time to review our service, we really appreciate your feedback. We're so happy you found our service to be to a high standard as this is what we aim for!
Many thanks,
Hannah Customer Service at e-surgery
Quick and easy
Quick and easy . If they think a certain product is not right they will say , and offer alternative….. delivery is amazingly quick .
Recommend for sure .
May 20, 2025
Reply from e-Surgery & EVARO
Hello,
We really appreciate your feedback, thanks for taking the time to share your thoughts on our service.
Many thanks,
Hannah Customer Service at e-surgery
First time purchase
The instructions were clear and the site was easy to navigate. Product arrived on time.
May 18, 2025
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that the instructions were clear and the site was easy to navigate. We appreciate you mentioning that the product arrived on time.
Many thanks,
Hannah Customer Service at e-surgery
Quick service and delivery.
Quick service and delivery.
Product was from a well known manufacturer.
I will use them again.
May 13, 2025
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you received quick service and delivery! We appreciate your intention to use us again. Thanks!
Kieran at E-Surgery
Reply from e-Surgery & EVARO
Hello,
We appreciate your feedback and are happy you received fast delivery updates and a good product.
We aim to provide excellent service.
Many thanks,
Hannah Customer Service at e-surgery
Quick delivery of product
Quick delivery of product. The service was extremely efficient and easy to get hold of treatment. No queueing or hassle. Very convenient.
May 5, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your positive feedback! We are thrilled to hear that you found our service efficient and convenient. We strive to make the process of obtaining treatment as easy and hassle-free as possible. We appreciate your kind words and hope to continue serving you in the future.
Kieran at E-Surgery
The team are very helpful and…
The team are very helpful and knowledgeable, in regards to the product I was brought. They gave me clear instructions and advice when I had an query. They do not take long to answer, and they always email you the answer.
May 5, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our team. We strive to provide our customers with the best possible service. We value your feedback and will continue to work hard to ensure that our customers receive the support they need.
Kieran at E-Surgery
From start to finish professional and…
From start to finish professional and product was of quality standards
April 28, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our product and service. We strive to provide the best possible experience for our customers and your feedback is greatly appreciated.
Kym at e-surgery
Excellent product
I've been using this product for 2 months now, and I can see 100% growth on my scalp. The addition of tretinoin is a game changer. Definitely continuing this for a year to see if I can fully restore my old glory.
March 11, 2025
Reply from e-Surgery & EVARO
Hello,
We're so happy to hear that you're seeing such positive results with the product! It's wonderful to know that the addition of tretinoin has made a significant difference for you. We're confident that with continued use, you'll continue to see great results. Thank you for sharing your experience and for your continued support.
Kym at e-surgery
Very fast in sending product I ordered…
Very fast in sending product I ordered very pleased and will use again thank you.
April 19, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your positive feedback! We're happy to hear you were pleased with our service and appreciate your business. We look forward to serving you again soon.
Kym at e-surgery
Talking to a human
Talking to a human, excellent quick service,paid extra ,got product less than 24 hrs later.
April 14, 2025
Reply from e-Surgery & EVARO
Hello,
We're thrilled to hear about your positive experience! We appreciate you choosing us and value your feedback. We strive to provide excellent service and are glad you were satisfied with the speed and efficiency of our team.
Tara at e-Surgery
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